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Coastlands Umhlanga Hotel and Convention Centre

4.0 star property
Art Deco hotel with full-service spa and 24-hour front desk

Choose dates to view prices

Travelers find a tranquil escape at Coastlands Umhlanga Hotel and Convention Centre in the bustling business district. The Saffron Restaurant serves meals with ocean views, while Fleur De Lis Spa provides restorative treatments after a day of meetings or sightseeing.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Parking available
The current price is S$156
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
Deep soaking bath
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Ensuite, Partial Ocean View

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room, Ensuite, Partial Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
  • 25 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

1 bedroom, minibar, in-room safe, individually decorated

Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
Deep soaking bath
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Quadruple Room, Multiple Beds, Ensuite, Partial Ocean View

1 bedroom, minibar, in-room safe, individually decorated

Family Quadruple Room, Multiple Beds, Ensuite, Partial Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
Deep soaking bath
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

1 bedroom, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
  • 48 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
329 Umhlanga Rocks Drive, Umhlanga, KwaZulu-Natal, 4319

What's nearby

  • Umhlanga Hospital - 3 min walk - 0.3 km
  • Gateway Theatre of Shopping - 5 min walk - 0.5 km
  • Umhlanga Rocks Beach - 2 min drive - 1.5 km
  • Umhlanga Lighthouse - 2 min drive - 1.9 km
  • Umhlanga Main Beach - 3 min drive - 2.2 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Legacy Yard - ‬5 min walk
  • ‪The Barón - ‬15 min walk
  • ‪Piatto - ‬7 min walk
  • ‪Mugg & Bean - ‬7 min walk

About this property

Coastlands Umhlanga Hotel and Convention Centre

Upscale hotel near Umhlanga Rocks Beach
Consider a stay at Coastlands Umhlanga Hotel and Convention Centre and take advantage of a terrace, shopping on-site and a coffee shop/cafe. Indulge in aromatherapy, a body scrub and a body wrap at Fleur De Lis Spa, the on-site spa. The on-site restaurant, Saffron Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • A TV in reception, multilingual staff and a computer station
  • A front desk safe, meeting rooms and wedding services
Room features
All 136 individually furnished rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (ZAR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 275 for adults and ZAR 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Saffron Restaurant

Things to do

  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 275 for adults and from ZAR 140 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 150 (one-way), (from 4 to 11 years old)
  • Self-parking fee: ZAR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Coastlands
Coastlands Umhlanga Hotel Convention Centre
Coastlands Hotel Umhlanga
Coastlands Umhlanga
Coastlands Umhlanga Hotel
Umhlanga Coastlands
Umhlanga Coastlands Hotel

Frequently asked questions

Is Coastlands Umhlanga Hotel and Convention Centre pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Coastlands Umhlanga Hotel and Convention Centre?

As of 10 Nov, 2025, prices found for a 1-night stay for 2 adults at Coastlands Umhlanga Hotel and Convention Centre on 23 Nov, 2025 start from S$156.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Coastlands Umhlanga Hotel and Convention Centre?

Self-parking is available for ZAR 50 per day.

What time is check-in at Coastlands Umhlanga Hotel and Convention Centre?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Coastlands Umhlanga Hotel and Convention Centre?

Checkout is at 10:00 AM. Late check-out is available for a fee.

Does Coastlands Umhlanga Hotel and Convention Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 350 per person applies.

Where is Coastlands Umhlanga Hotel and Convention Centre located?

Situated in the entertainment district, this spa hotel is within a 10-minute walk of KwaZulu-Natal Sharks Board, Umhlanga Hospital, and Gateway Theatre of Shopping. Ster-Kinekor Gateway and Oceans Mall are also within 1 mile (2 km).

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Coastlands Umhlanga Hotel and Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 167 out of 327 reviews
Rating 8 - Good. 105 out of 327 reviews
Rating 6 - Okay. 32 out of 327 reviews
Rating 4 - Poor. 14 out of 327 reviews
Rating 2 - Terrible. 9 out of 327 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good hotel with friendly staff.
Stayed 2 nights in Jun 2024

8/10 Good

Ayob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Convenient access to landmarks
Stayed 4 nights in Dec 2024

10/10 Excellent

Elmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation part of a Congress being held in the same hotel
Stayed 3 nights in Mar 2024

2/10 Terrible

Luyanda

Disliked: Staff & service, property conditions & facilities, room comfort

Past its glory days

This hotel is a bit tired and in need of an upgrade. The carpet in the bedroom was dusty, the bed was a bit hard and the service was terrible. While the parking is free, you have to get your parking ticket validated at Reception - I had to go back a few times as this was not done correctly. The hotel does not justify it's 4 star rating
Stayed 2 nights in Sep 2023

8/10 Good

Clarissa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good view but terrible service

The room was amazing. Spacious, with beautiful views and a huge bathroom. Absolutely loved the room. The service however was awful. The rude staff at the front desk, are just not helpful at all. The waiters at the breakfast area dont pay attention to when they needed. The host is even worse to approach. The breakfast also had no meat options for the omelet. If pork is not an option,atleast offer chicken
Stayed 2 nights in Nov 2022

8/10 Good

Visvanath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beaware the fine print

Got what we paid for. Negatives were not being aware of an additional tray charge which is added on to bill for in room service or the fact that our booking did not include the cost of parkimg which was pretty excessive. For these reasons alone will not be going back.
Stayed 1 night in Apr 2022

6/10 Okay

Ashish

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Horrendous with no safety or covid protocol.

Hotel had no mask wearing mandate People entering the lifts with No masks. Smokers are allowed to smoke without any implications whatsoever. We had to have our room changed. No security with entry. You could enter through the basement and go to any floor. What an absolute joke. At best, a 2 star experience. Charged for parking, but entrance to the Hotel parking was open from Friday to Sunday. My 6th trip here and my last. This made me not want to go out again.
Stayed 2 nights in Feb 2022

8/10 Good

George

Liked: Staff & service, property conditions & facilities, room comfort
the original room allocated, 805 there was a problem with the bedding cleanliness. however, this was rectified the same evening. the lady on duty 26/12/2021 @ 22:00 was extremely helpful and efficient. unfortunately i cannot remember her name, but she needs a pat on the back.
Stayed 4 nights in Dec 2021

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disappointed with wifi
Stayed 1 night in Oct 2021

10/10 Excellent

Khanyisani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, the staff was friendly according to me everything was good
Stayed 1 night in Mar 2021

8/10 Good

musawenkosi

Liked: Cleanliness, room comfort
Sink in one of the rooms was leaking and we found it disturbing that one of the managers was shouting at a elderly waiter in front of us. It was not a pleasant site to see and left us feeling uncomfortable
Stayed 2 nights in Mar 2021

6/10 Okay

Ziyaad

Liked: Staff & service, room comfort

Coastlands Umhlanga

Was dissapointed in the housekeeping as underneath the bed was dirt from previous guest. Breakfast was not good but understandably COVID19 restrictions applied. Dinner ordered grilled prawns via room service. Prawns where NOT fresh, No veg in savoury rice as described. Overall a 5 outa 10 stay.
Breakfast yogurt, No choice
Breakfast bakes, hideous
Stayed 1 night in Jan 2021

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very clean and great comfort .
Stayed 1 night in Jul 2020

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All boxes ticked. Thank you for your hospitality.

I felt like I was in a five star hotel, the friendliest staff ever, everything else was as amazing. They did not make their dining area feel awkward. They made sure that i don't miss the buffet. Everything felt like there was no pandemic, even though they adhering to the covid rules but they still made me feel safe and comfortable.
Stayed 1 night in Jul 2020

2/10 Terrible

Ricardo

Disliked: Property conditions & facilities, room comfort

Poor room condition

Went to coastlands for my honeymoon and had so many problems with the room. The room telephone wasnt even working for me to call reception and complain. Had to use my cell to call them and only to have the maintenance guy come and disturb me on my honeymoon night wanting to do maintenance at 11pm at night
Stayed 2 nights in Mar 2020

10/10 Excellent

Mohamed Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Wss comfortable and staff friendly. Willl recommend.
Stayed 4 nights in Feb 2020

8/10 Good

Abdool

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
very good, stay clear of the top floor as the functions are noisy. I was surprised to pay for parking at R60 p/day as it was included in our previous stay.
Stayed 7 nights in Dec 2019

4/10 Poor

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service

lie after lie from the management terrible

Booked 2 rooms requested inter connecting rooms 9 months prior. Was given an upgrade with an inter connecting room which was taken away in ten minutes to be told after seeing 2 other rooms which were not suitable that the booking did not show the request for an inter connecting room as they advised our initial room had been booked in the time they showed us the other rooms. Basically it was lie after lie form the general manager as the lady at reception gave us originally the inter con ting room and he advised this was not shown on the booking. My wife and I eventually had to sleep with 1 child each as they were only 6 and 8 after changing from different rooms for 2 hours .
Stayed 1 night in Dec 2019

10/10 Excellent

Dewald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My home away from home

I stay at Coastlands often due to the quality of the service, the cleanliness and of course the price that is not too high.
Stayed 2 nights in Nov 2019

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room and food was delicious at the Buffet Dinner and Breakfast at the Saffron Restaurant.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 night so it was important that we had all the comforts of home. Coastlands provides that and even more. The bed was comfortable. Staff was always pleasant. The breakfast range varied every day which made it enjoyable. The hotel is only a short walk to Gateway shopping mall and is located in a very safe area.
Stayed 7 nights in Oct 2019

10/10 Excellent

Debra Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable overnight stay. Lovely big and spotless room with sea views. Pleasant breakfast with very good service. Would recommend.
Stayed 1 night in Oct 2019

10/10 Excellent

Complete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't use hotels.com

Facility is wonderful, have stayed there many times. Please do not use Hotels.com, they have a habit of confirming hotels, taking your money, then telling you the hotel is full, and do not refund you!
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Usually a nice hotel, with excellent service. The rooms look a bit worn and tired. It is time to spruce up or upgrade the rooms. Lighting in the rooms could definitely be better.
Stayed 1 night in Oct 2019

10/10 Excellent

MIKE, JOHANNESBURG

Liked: Staff & service, amenities, property conditions & facilities
GOOD　HOTEL
Stayed 1 night in Oct 2019