Hotels near United States Patent and Trademark Office Museum

"Yes"

"We booked a two-bedroom suite specifically so our group would have access to two bathrooms. Unfortunately, one of the bathrooms had no hot water for the entire duration of our stay. When we reported the issue, we were told to simply use the other shower since there was another bathroom available. While I understand that maintenance issues can happen, we paid for a suite with two fully functioning bathrooms. Having one shower without hot water meant we did not receive the full value of what we booked. What was most disappointing was that no attempt was made to move us to another room or offer any type of credit or refund for the inconvenience. I hope the hotel can address these issues in the future so other guests receive the accommodations they paid for."

"The room was very spacious, clean and extremely welcoming! I loved the welcome sign on my television. The view was over looking the hotels back courtyard. The bathroom was amazing with the large soak tub and shower amenities. If I am in Old Town again I will definitely visit the hotel again. The staff was very welcoming during my arrival. 10/10 would recommend again!!"

"Helpful staff "

"I stayed on the second floor, but other guests were extremely noisy.Someone even knocked on my door at 10 p.m., which made it difficult for me to sleep.Because of this experience, I do not think I will stay here again."

"So cold"

"Yes"

"Zero hot water at 7 am on a winter day in above Ave brand not acceptable "

"everything was great"