Hotels near University of Memphis

"I did not enjoy my stay. I left a day before check out. The area was sketchy but the parking lot is gated, so fine. Trouble started before I arrived when a front desk clerk called me the morning of stating the specific room I paid for was not available, and they were changing my room. She could not provide a reason as to why, but only kept repeating "is it was okay?" I told her it doesn't seem like you are giving me the choice if it is unavailable. She hung up, I immediately called back attempting to get understanding of the reasoning it was being changed. The phone just rang, no answer. Upon arrival, immediately at check in, a clerk informed me the handicap accessible room I reserved was changed because "they have to save them for real handicap individuals." I then asked him how does he know one of the individuals I am traveling with is not handicap. He stated "because I didn't state it in the special comments section of the booking." Never have I ever had to make a special comment to mention that my wife is "really handicap" while booking an accessible room. I asked him to show me where it should have been indicated. He searched the paper work and never found it. I then told the clerk I do have a handicap individual with me, and he was welcomed to come out and check my plates/placard hanging. After going back and forth a while I told him to just put us in a room, I was tired of the debate. During the stay the pool was shivering cold. We also were denied towels. Smh. "

"The lobby is quite impressive, lovely and welcoming. Check in is completely contactless with computers there. A staff person is there on standby and very friendly. Parking is free and we saw a “security” car parked which made me feel better. However the room was not as lovely as the rest of the building. Cramped and a bit dark. Some extremely outdated parts along with some newer. Room had a fridge, no coffee maker or microwave but you can get tea, water and coffee in lobby. Shower had great pressure and mattress was comfortable. We did also appreciate the $20 pet fee as we have paid as high as $75 for one night! All rugs in and outside of room could use a good shampoo and vacuuming. Price was good so…."

"Property didn't look like it had beed cleaned in years, staff was kind but not helpful. Breakfast was barely adequate."

"Everything about this hotel is great! Perfect location for a business trip or conference. Wonderful amenities for a family. Easy parking. Good breakfast buffet. Nice bar!"

"This was my second time that front desk guy makes me to do reservation on line instead to do walking reservation, telling me than that not is possible at that moment, and There is a lot opportunity to improve breakfast."

"Very nice hotel in the middle of the city "

"Room was dirty, including bathroom. Breakfast was terrible, only had waffles, no sweeteners or anything for coffee."

"This property was a disappointment in comparison to other Fairfield Inns we have stayed in. The air-conditioning, the Breakfast, the bathroom and the closets were Disappointing for the money we spent."

"The studio was very clean and quiet. We would stay there again. "