Hotels near Upper Shirley Vineyards

"We chose this hotel because of the pool.unfortunately it was undergoing maintenance so it was closed. The was a bug in the bathtub. There was a huge crack in the ceiling. The desk chair was failing apart. There was no extra chair in the room that you could sit on. The lobby needed some love. It looked very worn. There was no shampoo and conditioner left in the bottles in the tub. Will not return."

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"Elevator was not working and wasn’t told that until I checked in. Asked for towels and washcloths the next morning and for my sheets to be changed, once I returned back neither was done. Had to change my own bed and they ran out of towels and washcloths. The hall way on the first floor leading to the stairs smelled as if there was old seafood left in a room somewhere. Asked for late checkout which was never written down or put in the system and housekeeping came banging on the door saying it was time to leave when in fact I wasn’t supposed to leave for another 1.5 hours. Upon booking there was no indication I had to pay more money when checking in for incidentals and had to swipe my card twice. This should be included in the price when booking."

"Front desk guy was great BUT… no… wait for it… toilet paper!!! Like no where! When I called front desk he just said they were out like in the whole hotel!!! Then showed up later with half a roll! New hotel with kitchenettes but literally nothing to use the kitchen with!! No dishes, silverware, cups, dish soap! One small bar of soap for kitchen and bathroom! No shampoo/conditioner/lotion! Not even a full set of towels for two people!!! "

"Just me & my son. When we arrived they did not have the room we reserved. The front desk person asked if I was ok with us having separate rooms I said “No! I’m not putting my 15 year old son in a room by himself!”. Hotel smelled in manners & hallways. Side doors: outer door was not shutting properly & “arm” of inside door was broken. Floors looked like had not been mopped in a while. Our room: 2 double beds lined with large cardboard strips b/c the bed frames had just been stained. Beds were like sleeping on grandma’s old thin mattresses with plywood underneath. Bathroom was clean, but shower was not sealed so water got all over the floor. Come to find out, that room was “under construction”….maintenance person showed up and said “oh, I didn’t realize someone was staying in here. I was coming to do maintenance.” After a horrible night’s sleep, we left as quickly as we could "

"Breakfast was good. Staff was very polite. "

"This room was extremely clean. The staff was fantastic. There was plenty of parking as well. "

"Property is a bit dated but very clean. Good service. "

"1The front staff could not find my reservation. It took me sending documentation of reservation and dates in order for him to locate kelly Cunningham. Frustrating "