Hotels near Upper Sweetbriar Lake

"Awesome Staff"

"I enjoyed my stay at the Marriott Hotel. As a graduating student, I found the company's lobby decorated and welcoming. I felt appreciated, and I loved the courtesy shown by the hotel staff."

"Toilet seat has previous visitors urine stains, I cleaned it my self upon arrival. Hair was everywhere from the previous visit, floors, tub, sink, in the bed and towels. Floor was extremely dirty, walked on it with gray socks for less than five minutes and were black with grim, had to throw socks away. Staff were nice, but seeing that I had come from way out of town for my graduation, I couldn’t just leave the hotel for another option. "

"Very nice"

"I wish I could rate it zero stars, the room is very poorly maintained, bathroom has black mold all over the bathtub walls, a black hole on the bathtub where the soap dish used to be, a hole in the bathroom ceiling that was covered by cardboard and tape, and a hole on the bathroom door. We did not get the room until almost 6 pm, as it was not ready, they also charged triple the normal rate during the Liberty University graduation week but did not have enough staff to cover room services/maintenance. Breakfast was not available as promised. I took photos to prove every single one of these claims. Place is filled with questionable characters roaming the property. Do not book this hotel, for any reason."

"Everyone working the front desk was consistently rude, the manager especially. She would not even have a full conversation with us. We booked the room for 4 people and only got 3 towels. When we asked for enough towels for everyone we were told, “maybe if we have any.” The room smelled like mold and were barely clean. The plugs in the bathroom didn’t work so we had to get ready in the lobby bathroom. Would not stay here again."

"The building & rooms were very old & needed some renovations to the doors, walls & floor. Their white towels need to desperately be replaced/updated as there were stains on every towel in my bathroom. The staff was great, the beds & sheets were clean & comfortable, especially if you are tired. I was grateful for a place to stay during graduation."

"Beds were clean and fresh. Great water pressure in the shower. Nice clean room. "

"Weird customer service being virtual. Rooms were okay. Loved that it was close to LU."