Hotels with Swimming Pools in Utica

"Our room was not clean as it should be hair all over tub and floor. Also too dusty."

"Rooms were clean staff was very helpful "

"Terrible time with dirty rooms. Terrible breakfast and internet going down every couple of min. It took me ages to finish my work. Will not stay again. "

"Positives : Room was clean. Given a drink voucher and two waters. Negatives : Money was deducted from my deposit, for unknown reasons. Staff could benefit from some professionalism. There was an extended wait while checking in holding our luggage. However there was a female staff member just standing at the desk stating at the customers that waited, I later learned she was apart of hospitality. In addition, when a concern was voiced, staff responded as if it wasn’t at the top of their priority list. “Oh I have to grab this luggage cart right now, it’s hard to monitor those kind of things”. Pool was PACKED, staff was as aware so obviously room capacities weren't being monitored. Lastly, the power went out for 5 hours. I do understand that Things happen, however the lack of Preventive measures like a back up generator or something given for the inconvenience could’ve went a long way. Due to this I’ll never book the Embassy Chain ever again, especially this location! As a Hilton rewards member, I expected much better, highly disappointed. "

"Breakfast ok. Staff great"

"DON"

"This Inn is in the cultural part of the city so if thats your thing, you couldn't pick a better place to stay. Plenty of restaurants nearby and even more are accessible via the q line. I loved the bed and breakfast feel of the place and i hope that never changes."

"The room was dirty. Dust, hair, crumbs along the walls. Sheets had holes in them. Smelled like an ashtray. Surfaces were smudged with film. I’ve never experienced a hotel like this before. The front reception person was great."