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Reviews of Scandic Svolvær

3 out of 5
Scandic Svolvær
Lamholmen 1, Vagan

Reviews

8.2

Very good

Rating 10 - Excellent. 324 out of 873 reviews" "
Rating 8 - Good. 367 out of 873 reviews" "
Rating 6 - Okay. 126 out of 873 reviews" "
Rating 4 - Poor. 44 out of 873 reviews" "
Rating 2 - Terrible. 12 out of 873 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Excellent personal attention an helpful staff
Stayed 1 night in Apr 2024

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff is awesome
Stayed 5 nights in Feb 2024
Response from Amanda on 5 Mar,2024
Hi Mario! Thank you for writing us a review. We are happy to hear that the staff was taking good care of you during your stay:) Hope to see you again soon! Kind Regards, Scandic Svolvær

10/10 Excellent

benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel to stay.
Stayed 1 night in Jan 2024
Response from Amanda on 31 Jan,2024
Thank you Benjamin!We are happy to hear that you enjoyed your stay with us. Kind Regards, AmandaScandic Svolvær

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolutely great. I never seen such gorgeous views from outside my room and the breakfast was increasingly with more unbelievable views. Walking distance to everything in the city. Friendly service. The price was also very reasonable. This is our favourite hotel for Lofoten
Stayed 1 night in Nov 2023
Response from Amanda on 13 Nov,2023
Hi Mario!Thank you so much for your kind words and the positive feedback regarding our location, services and facilities. We are so excited to hear that you had such a lovely time with us. Thank you for taking the time to let us know, we really appreciate it. Hope to see you again sometime soon!Kind Regards, Scandic Svolvær

8/10 Good

BASUKI, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Great location.
Stayed 3 nights in Oct 2023
Response from Amanda on 5 Nov,2023
Hi Basuki. Thank you for your kind review!We are happy to hear that you enjoyed your stay with us. Kind Regards, Scandic Svolvær

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. The breakfast was good
Stayed 1 night in Oct 2023
Response from Amanda on 5 Nov,2023
Hello there Maria. Thank you for your kind words. Hope hope you enjoyed your stay with us!Best Regards, Scandic Svolvær

8/10 Good

maria

Stayed 1 night in Oct 2023
Response from Amanda on 5 Nov,2023
Thank you for your rating Maria :) Kind Regards, Scandic Svolvær

8/10 Good

Ganessan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2023
Response from Amanda on 5 Nov,2023
Hi Ganessan, Thank you for giving us such a good rate. Kind Regards, Scandic Svolvær

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Good hotel on a great location
Stayed 2 nights in Sep 2023
Response from Amanda on 5 Nov,2023
Hi Henry!Thank you for taking the time to review our hotel!We are happy to hear that you had a good time staying with us. We look forward to be able to host you again soon. Kind regards, scandic Svolvær

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
Excellent hotel, location and service. Friendly and helpful staff. Breakfast was outstanding.
Stayed 1 night in Sep 2023
Response from Amanda on 5 Nov,2023
Hi Kristine, Thank you for the excellent rating and your kind words. We truly appreciate it! We look forward to be hosting you again sometime soon!Kind Regards, Scandic Svolvær

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stupendous Scandic!
All staff were very warm and accommodating. The rooms are simple, but very clean and comfortable, which was perfect as I spent most of my time outside. Breakfast is fantastic and lobby/ lounge is spacious and many separate areas to work, meet friends…whatever. Loved every moment of my stay!
Stayed 3 nights in Sep 2023
Response from Amanda on 5 Nov,2023
Hi Jacqueline. Thank you for writing us such a detailed review. We are thrilled to see that you enjoyed our services and facilities! I will make sure to inform the staff about your kind review. Have a wonderful day!Kind Regards, Scandic Svolvær

10/10 Excellent

Annikka

Stayed 1 night in Sep 2023
Response from Amanda on 5 Nov,2023
hi Annikka,Thank you for your very good rating. It is lovely to know that you enjoyed your stay. Kind regards, Scandic Svolvær

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the water, excellent clean room. Good staff and service all fantastic. Five stars.
Stayed 5 nights in Aug 2023

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and breakfast buffet was excellent with lots of choice.
Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn

Travelled with partner
Wonderful location on the Quayside, friendly & helpful staff, clean rooms & great breakfast!
Stayed 4 nights in Jun 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful location. The breakfast was amazing. Staff was always helpful
Stayed 2 nights in May 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
My favourite hotel in Norway, i would go out of my way to stay here. This time i had a water view, in the past i have had a view over the water to the town, this is my favourite view.
Stayed 1 night in Feb 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel on its own island, friendly staff, and an absolutely incredible breakfast buffet. Seriously, the breakfast was one of the highlights of the trip.
Stayed 1 night in Feb 2023

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Pekka

Stayed 1 night in Jul 2022

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Stop Over
This hotel is OK for a short stay on the way to or from a drive in Lofoten. Breakfast is OK but the dinner buffet is so-so.
Stayed 1 night in Jun 2022

6/10 Okay

Glenn

Liked: Cleanliness, property conditions & facilities
OK FOR A NIGHT OR 2
Room was so very tiny. Bed OK. Shower just a stall but hot water good. Breakfast is typical Norwegian buffet style but not as extensive as in cities - understandable due to remoteness. Supper is another buffet but not too exciting.
Stayed 2 nights in Jun 2022

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view! Lovely to have a private balcony with chairs to sit and enjoy the midnight sun.
Stayed 1 night in Jun 2022

10/10 Excellent

Nakina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect!
Stayed 3 nights in May 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and walkable area to explore. Welcoming feeling every time you walk back in and little decks off rooms are fun. Rooms are small but beds are incredibly comfortable and the breakfast is amazing!
Stayed 2 nights in Apr 2022

8/10 Good

Frederick

Liked: Staff & service, property conditions & facilities
Room was very small. Internet service poor
Stayed 1 night in Mar 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food, great view!
The hotel was great, had a nice view! but the chef was amazing! He did vegan options for dinner and served the best hummus I've ever had! Can recommend for shorter stays, rooms are a bit small but alright.
View from the room, out on the balcony
Stayed 2 nights in Dec 2021
Response from Michelle on 20 Feb,2022
So happy you had a good time! Thank you for your feedback :) Best Wishes, Michelle Receptionist Scandic Svolvær

10/10 Excellent

Jarl-Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Thea on 20 May,2021
Hei Jarl-Tore, Takk for din tilbakemelding, den setter vi stor pris på :-) Ønsker deg en fin dag!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2020
Response from Thea on 14 Aug,2020
God morgen! Takk for din tilbakemelding, den setter vi stor pris på! Ønsker deg en fin dag, og god helg! mvh. Thea, Booking leisure Manager

4/10 Poor

KWG, Norway

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have a Scandic card and generally are very happy with our Scandic stays. However, the Scandic Solvær was not up to standard. We booked almost two months in advance, but when we arrived they said there was a key problem and so we waited. Then they admitted they had no room for us. We believe they have been overbooking to take advantage of COVID-19 cancellations, especially ones that appear overseas (we live in Norway, but book through our home country expedia). We complained and they suddenly found a room. However, the tv didn't work and there was a musty-sewage smell. We contacted the front desk and they said they would deal with it; they did not. We asked the next day; neither were fixed over two days. We also called in advance about our reservation and never once had the phone answered. Finally, they do not have enough parking, but provide no information about this. This was the most expensive Scandic we have stayed in Norway. We have never complained before, but we ended our stay early, switching locations. The Scandic Solvær is not worth the money, appears poorly managed, and was sub-par by Scandic and Norwegian standards. One bright spot was the hard-working cleaners.
Stayed 2 nights in Jul 2020
Response from Johan on 15 Sept,2020
Dear KWG, I am so sorry for your bad experience at our hotel. I will make sure that our department managers will go through your points and improve their work for the future. Best regards Johan

10/10 Excellent

Øivind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Thea on 24 Jul,2020
Hei! Takk for din tilbakemelding, den setter vi stor pris på! Ønsker deg en fin dag, og god helg! Mvh. Thea, Booking leisure Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. Tina at the reception was most helpful and managed to accommodate our preference for a quiet room.
Stayed 2 nights in Jun 2020
Response from Thea on 24 Jul,2020
Hi, We appreciate your feedback! Wish you a lovely day, and weekend! Kind regards, Thea, Booking Leisure Manager

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
The two women at the reception were extremely kind and managed to accomodate all our requests. The property is amazing, the view from our sunny balcony was priceless. Breakfast room has a fantastic view.
Stayed 1 night in Jun 2020

10/10 Excellent

Thassanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lofoten route
A bit disappointed of weather. But over all stay at hotel is excellent and good location.
Stayed 1 night in Mar 2020
Response from Thea on 19 Mar,2020
Good Morning Thassanee, We appreciate your feedback! Wish you a lovely day :-) Kind regards, Thea, Booking Leisure Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone who works there is ao friendly and helpful. The room was nice and the breakfast buffet was outstanding. Our ferry was canceled and they let us check back into our room until we could make other transportation arrangements.
Stayed 2 nights in Mar 2020
Response from Thea on 19 Mar,2020
Good Morning, We appreciate your kind feedback! Wish you a lovely day :-) Kind regards, Thea, Booking Leisure Manager

6/10 Okay

Josh, California

Business traveller, Travelled with group
Old, weird smell in room, bathroom toiletries weren’t stocked (empty bottles in shower). Close to airport though. Only benefit. Already have our last night booked here before we fly out in another week or so. Hoping for better then.
Stayed 1 night in Feb 2020
Response from Thea on 18 Feb,2020
Hi Josh! We appreciate your feedback! We are very sorry to hear that you were not satisfied with the room - and reading this it is very understandable! We appreciate you letting us know of this! I have forwarded it to the mentioned department - in that way we can improve ourselves :-) Wish you a lovely day! Kind regards, Thea, Booking Leisure Manager

10/10 Excellent

francesco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lofoten for ever
Weather was really bad (raining and windy), then it was snowing. Amazing the lighthouse and view from the mountain (trails).
Stayed 1 night in Jan 2020
Response from Thea on 17 Jan,2020
Hi Francesco, We appreciate your kind feedback! Best regards, Thea, Booking Leisure Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location on the harbor just steps from the main street. Rooms a little small.
Stayed 3 nights in Dec 2019
Response from Thea on 17 Jan,2020
Good Morning! We appreciate your feedback! Best regards, Thea, Booking Leisure Manager

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Lovely Lofoten
Great service, great food and a good view. I was placed in the old part of the hotel so it was not state of the art, but okei. Overall happy with my stay, and the staff was amazing.
Stayed 2 nights in Nov 2019
Response from Thea on 18 Dec,2019
Hi Patrick, We appreciate your kind feedback! best regards, Thea, Booking Leisure Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the center of Svolvaer. Plus, good views from the rooms.
Stayed 3 nights in Nov 2019
Response from Thea on 29 Nov,2019
Hi! We appreciate your kind feedback! Kind regards, Thea, Booking Leisure Manager

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would have been good, but.....
The location was great, and so was the staff and the restaurant. I honestly would have given this a great rating but it looked like the only cleaning done to the room was making the bed. The photos on the wall were falling off, the coffee mugs were used (and empty tea was torn open and not replaced), and there was a lot of hair and dirt in the bathroom. If they clean better it’d be great!
Stayed 1 night in Sep 2019
Response from Thea on 16 Oct,2019
Good Morning Jamie, We appreciate your feedback! We take negative feedback seriousely, and we are very sorry to hear that the roomcleaning was bad. I can see what you mean in the photos, and it is very sad to see and hear. Again, very sorry. I have forwarded this to the mentioned department! Thank you for letting us know! Kind regards, Thea, Booking Leisure Manager

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Thea on 16 Oct,2019
Good Morning Esther, We appreciate your feedback! Best regards, Thea, Booking Leisure Manager

10/10 Excellent

Kim Yoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Thea on 16 Oct,2019
Good Morning Kim, We appreciate your kind feedback! Best regards, Thea, Booking Leisure Manager

10/10 Excellent

Sneh, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights during our recent visit to Lofoten. The hotel is located right on the water and rooms are comfortable. We got the room on ground floor right next to the entrance door which was bit on inconvenience at night with people walking in/out but overall the stay was great. The breakfast offered by the hotel was also fantastic.
Stayed 2 nights in Sep 2019
Response from Thea on 18 Oct,2019
Good Morning Sneh, We appreciate your kind feedback! Best regards, Thea, Booking Leisure Manager

10/10 Excellent

Chee Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect...
Hotel location is perfect. The room is comfortable, clean and nice. Friendly staff and delicious breakfast.
Stayed 1 night in Sep 2019
Response from Thea on 23 Sept,2019
Hi Chee, We appreciate your kind feedback! Hope to see you again at Scandic Svolvaer :-) Best regards, Thea, Booking Leisure Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to harbor and pier and walking distance to all restaurants and excellent views of Svolvaer scenery and friendly staff
Stayed 3 nights in Aug 2019
Response from Thea on 29 Aug,2019
Good Morning, We appreciate your kind feedback! kind regards, Thea, Booking Leisure Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Thea on 29 Aug,2019
Good Morning John, We appreciate your kind feedback! Have a nice day! Kind regards, Thea, Booking Leisure Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Thea on 3 Aug,2019
Hei! Takk for din tilbakemelding, den setter vi stor pris på! Mvh, Thea, Booking Leisure Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent almost 4 days here and I must say were were very pleased with both our stay and our service we received. Our first day there was very impressionable. We arrived at 9:30AM after 14 hour travel day and we were exhausted. Upon arriving we discovered like most places in Europe the check in was not till 3PM. Their staff could see we were wiped out and did everything they could to accommodate us. First they fed us and the manager "Doc" let us know after lunch that he was able to get us a room by 12. I am not saying they can do this for everyone, but wanted to note that they went out of their way to make our experience memorable. The views were absolutely stunning. The food was really good too. We enjoyed our stay and would absolutely recommend this location to anyone seeking to visit this amazing city in Norway.
Stayed 3 nights in Jul 2019
Response from Thea on 1 Aug,2019
Hi! We appreciate your kind feedback! Kind regards, Thea, Booking Leisure manager