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Reviews of Hotel-Apartments Primus Suites

3.5 out of 5
Hotel-Apartments Primus Suites
Calle Vicente Miguel Carceller, 32, Valencia

Reviews

10

Exceptional

Rating 10 - Excellent. 66 out of 69 reviews" "
Rating 8 - Good. 2 out of 69 reviews" "
Rating 6 - Okay. 1 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guang, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, with easy access to bus transportation to get to museums and other places in the city. Staff was very helpful.
Stayed 1 night in Apr 2024
Response from Primus Suites on 13 Apr,2024
Dear Cheryl, Thank you very much for your review, we are glad that you liked your stay with us and we will be sure to forward your kind words to our staff.We look forward to welcoming you again in person if you choose to stay with us the next time you visit Valencia.Kind regards,

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this place a 10 star rating I would! Wow how phenomenal was this property! My husband and I felt like it was home. We stayed only 3 nights and already regret having to leave. València in itself is beautiful but this hotel made the stay super comfortable and convenient for us. The bus stops are right outside and across from the hotel making transportation to the city center and the beaches very easy. The transportation of Valencia could use a bit of an upgrade to save time but it is very easy to use. The hotel was able to help us save a bit of Euros while here by going to a local grocery store to be able to cook and have easy to eat foods for our stay! Also it was a fresh and delicious healthy meals we missed from home. The staff went above and beyond for us! They allowed our luggage to be stored there for free before our train departed Valencia and they gave super helpful advice when looking for places to eat and shop. Our experience in Valencia was amazing and I wish it was much longer. The best place in Spain by far! Please bring this hotel idea to Canada!! It would thrive there. And I would love to use this same hotel concept throughout Spain and Europe for a super comfortable stay!
Stayed 3 nights in Mar 2024
Response from Primus Suites on 3 Apr,2024
Dear Kayla,Thank you very much for the kind words, we are very glad that you enjoyed your stay with us.At the moment we do not have any expansion plans but when we do, you will be the first one to know.We look forward to welcoming you again should you choose to stay at Primus Suites again when visiting Valencia.Kind regards,

10/10 Excellent

Ivana

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Primus Suites on 7 Mar,2024
Dear Ivanna, Thank you very much for your review, we are glad that you enjoyed your stay here with us.We look forward to welcoming you again if you choose to stay at Primus Suites.Kind regards,

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Muy buena atención. Muy bien localizado y todo nuevo y elegante en la habitación.
Stayed 2 nights in Jan 2024
Response from Primus Suites on 2 Feb,2024
Estimado Luis, Nos encanta saber que estuvo todo de su total agrado. Definitivamente nos encantaría recibirle nuevamente en su próxima visita a Valencia. Saludos,

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice property for the price.
Stayed 2 nights in Jan 2024
Response from Primus Suites on 25 Jan,2024
Dear Douglas, Thank you very much for your review, we are glad that you liked it here.We look forward to welcoming you again in person if you choose to stay with us the next time you are visiting Valencia.Kind regards,

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso
Nos hospedamos 2 noches, el chico de la recepción fue muy amable, la habitación es muy bonita las camas son súper cómoda el baño, la verdad todo fue muy limpio, seguro que volveremos y si alguien está buscando un lugar en la hermosa valencia. Lo recomiendo
Stayed 2 nights in Dec 2023
Response from Primus Suites on 11 Dec,2023
Estimado Steven , Muchas gracias por su reseña, nos alegra que le haya gustado los apartamentos. Nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visitan Valencia. Un saludo

10/10 Excellent

John

Stayed 3 nights in Nov 2023
Response from Primus Suites on 6 Dec,2023
Dear JhonThank you so much for your review, we are so happy you liked the apartments. We would love to welcome you back if you choose to stay with us the next time you visit Valencia. Kind regards,

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to access the room and building for check in/check out (they just sent me a code for the building and my room so i didn't have to communicate with anyone which i am definitely a fan of)
Stayed 2 nights in Nov 2023
Response from Primus Suites on 27 Nov,2023
Dear Lidia, Thank you very much for your review, we are glad that you like the check-in and check-out process.We look forward to welcoming you again if you choose to stay at Primus Suites next time you visit Valencia.Kind regards,

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è perfetta ed esattamente come da foto, completamente ristrutturata e tutto era nuovissimo. L'appartamento era ben organizzato ed attrezzato. In cucina sarebbe utile una piccola dispensa. La zona non è centrale ma molto ben servita si ci siamo sempre mossi con i bus prendendoli sotto l'hotel. Infatti sotto la struttura passano molte linee.
Stayed 7 nights in Apr 2024

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esperienza positiva struttura moderna nuovissima pulito accogliente facile da raggiungere check in online tutto perfetto!
Stayed 3 nights in May 2024

10/10 Excellent

María José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything nice and good the only detail is the coffee. I dont know why you have coffeemachines in the rooms but no coffee???
Stayed 2 nights in Apr 2024

10/10 Excellent

Viola

Ideal zum ÖPNV mit einer Haltestelle direkt vor der Tür. Supermarkt fußläufig erreichbar. Das Personal war sehr hilfsbereit. Einziges Minus war der Lärm der zuschlagenden Haustür und dem quietschenden Tor, das ebenfalls mit einem Rumms schloss. Teilweise im Minutentakt morgens ab 6 Uhr.
Stayed 3 nights in Apr 2024
Response from Primus Suites on 13 Apr,2024
Liebe Viola,Vielen Dank für Ihre Bewertung. Es tut uns leid, von dem Lärm zu hören. Sie können jederzeit unsere Notrufnummer anrufen und werden gerne mit den anderen Gästen sprechen und sie bitten, den Lärm auf ein Minimum zu beschränken.Wir freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen, wenn Sie sich bei Ihrem nächsten Besuch in Valencia für einen Aufenthalt bei uns entscheiden.Mit freundlichen Grüße,

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extrêmement propre, il a été facile de communiquer avec la réception pour notre arrivée tardive
Stayed 3 nights in Apr 2024
Response from Primus Suites on 8 Apr,2024
Chère Julie,Merci beaucoup pour votre avis, nous sommes heureux que tout ait été à la hauteur de vos attentes et que l'enregistrement se soit bien déroulé.Nous serions ravis de vous revoir ici si vous choisissez de séjourner au Primus Suites lors de votre prochaine visite à Valence.Cordialement,

6/10 Okay

María del Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No nos gustó el baño, era para discapacitados y el suelo se llena de agua con cada ducha. Incómodo. Lo demás, bien.
Stayed 4 nights in Mar 2024
Response from Primus Suites on 31 Mar,2024
Estimada Maria del Carmen,Muchas gracias por su reseña, lamentamos que el aseo del apartamento no ha cumplido con sus estándares, tomamos nota de sus comentarios e intentaremos mejorar nuestros servicios.Un saludo,

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice personnel. Recommend
Stayed 2 nights in Mar 2024
Response from Primus Suites on 25 Mar,2024
Dear Gary, Thank you very much for your review, we are pleased to hear that you enjoyed your stay with Primus Suites.We look forward to welcoming you again if you choose to stay here during your next visit to Valencia.Kind regards,

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gemma la chica de repecion fue muy amable, hay pocas personas como ella, nos solucionó cualquier duda, y nos aconsejo mil cosas, muchas gracias por todo Gemma.
Stayed 2 nights in Mar 2024
Response from Primus Suites on 21 Mar,2024
Estimado Jesus, Muchas gracias por su reseña, nos alegra que todo ha sido a su gusto, vamos a pasar su amable comentario a nuestra compañera Gemma.Esperemos poder darles la bienvenida en persona si eligen alojarse con nosotros durante de su próxima visita a Valencia.Un saludo,

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Feb 2024
Response from Primus Suites on 3 Mar,2024
Dear Mike, Thank you for your review, we are very pleased that you have enjoyed your time here.We look forward to welcoming you in person again if you choose to stay with us during your next visit to Valencia.Kind regards,

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, muchas gracias.
Stayed 1 night in Feb 2024
Response from Primus Suites on 1 Mar,2024
Estimado Fernando,Muchas gracias por su reseña, nos alegra que todo ha sido en acorde con sus estándares, esperemos poder darle la bienvenida en persona otra vez si elige alojarse con nosotros.Un saludo,

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities
Los cojines incomodos
Stayed 1 night in Feb 2024
Response from Primus Suites on 18 Feb,2024
Buenas tardes Sra. Soraya,Agradecemos su reseña. Nos ayuda a mejorar y ver en qué estamos fallando. Esperamos poder recibirlos nuevamente en su próxima visita a Valencia.Saludos,

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’aimerais faire un commentaire constructif pour l’hôtel devrait avoir des capsules à café pour une première journée. Le coût des cups à café est tellement ridicule qui pourrait en avoir 4 pour débuter, et les clients le lendemain vont acheter pour la durée de leurs voyage. Merci votre hébergement était fantastique. Merci
Stayed 2 nights in Feb 2024
Response from Primus Suites on 18 Feb,2024
Cher Jaques, nous vous remercions pour votre avis, cela nous aide à revoir les protocoles et à voir où nous échouons. Dans tous les cas, nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite à Valence.Sinceres salutations.

10/10 Excellent

Marco Antonio Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart hotel super novo , com todas as comodidades necessárias para uma estadia. Perto de todas as atrações de Valência, se gosta de caminhar .
Stayed 2 nights in Feb 2024
Response from Primus Suites on 13 Feb,2024
Caro Marco Antônio, ficamos felizes em saber que tudo foi do seu agrado. Nós definitivamente adoraríamos recebê-lo novamente em sua próxima visita a Valência. Atenciosamente

10/10 Excellent

Jorge Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un apartamento muy acogedor con todos los servicios. Muy buena ubicación y comunicación con transporte público. El personal de recepción muy atento. Echamos en falta una escoba y un recogedor para limpiar un poco el suelo. En general una estancia muy agradable.
Stayed 3 nights in Feb 2024
Response from Primus Suites on 7 Feb,2024
Estimado Jorge, Nos encanta saber que estuvo todo de su total agrado. Su comentario nos ayuda a crecer y mejorar .Definitivamente nos encantaría recibirle nuevamente en su próxima visita a Valencia. Saludos,

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2024
Response from Primus Suites on 1 Feb,2024
Estimado Alejandro, nos alegra que haya estado todo de su agrado, esperamos poder recibirlo en su próxima visita a Valencia.Saludos,

10/10 Excellent

Lina M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular Hay una persona en recepcion q es Sofia absolutamente amable
Stayed 8 nights in Jan 2024
Response from Primus Suites on 24 Jan,2024
Estimada Lina, Muchas gracias por su reseña, estaremos encantados de comentarle a nuestra colaboradora . Nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visitan Valencia. Un saludo

10/10 Excellent

Ana

Stayed 2 nights in Jan 2024
Response from Primus Suites on 22 Jan,2024
Estimada Ana, Muchas gracias por su reseña, nos alegra mucho que haya sido todo de su agrado. Nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visitan Valencia. Un saludo

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opcion
Excelente
Stayed 4 nights in Jan 2024
Response from Primus Suites on 20 Jan,2024
Estimada Lina, Muchas gracias por su reseña, nos alegra mucho que haya sido todo de su agrado. Nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visitan Valencia. Un saludo

10/10 Excellent

eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia em familia!
Apart Hotel muito novo, bem localizado, muito limpo e moderno.
Stayed 2 nights in Jan 2024
Response from Primus Suítes on 14 Jan,2024
Prezado Eduardo, Adoramos saber que tudo foi do seu agrado, esperamos vê-lo em breve na sua próxima visita a Valência. Atenciosamente,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, os funcionários muito educados excelente custo benefício
Stayed 1 night in Jan 2024
Response from Primus Suites on 14 Jan,2024
Prezado, Adoramos saber que tudo foi do seu agrado, esperamos vê-lo em breve na sua próxima visita a Valência. Atenciosamente,

10/10 Excellent

Babs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Primus Suites on 18 Feb,2024
Muchas gracias Babs por su reseña. Esperamos poder recibirlos nuevamente en su próxima visita a Valencia.

10/10 Excellent

Sonia

Pasamos sólo una noche, todo muy bien
Stayed 1 night in Dec 2023
Response from Primus Suites on 30 Dec,2023
Estimada Sonia, Muchas gracias por su reseña, nos alegra mucho que haya sido todo de su agrado. Nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visitan Valencia. Un saludo,

8/10 Good

Roberto

Travelled with family
Stayed 2 nights in Dec 2023
Response from Primus Suites on 18 Dec,2023
Estimado Roberto, Muchas gracias por su reseña, nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visitan Valencia. Un saludo,

10/10 Excellent

Tiziana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Una struttura supernova,comodissima e spaziosa. Fermata del bus 8 che porta in centro,proprio davanti. quartiere Mallilla tranquillo e ben servito
Stayed 6 nights in Dec 2023
Response from Primus Suites on 12 Dec,2023
Dear Tiziana,Thank you very much for your comment. We are so glad to hear that you enjoyed your stay, and that you liked our locationWe definitely hope to see you again.Kind regards,

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern apartment
Brand new modern apartment in a central location. Friendly staff spoke fluent English which made everything easy. Cooking facilities were nice.
Stayed 8 nights in Nov 2023
Response from Primus Suites on 11 Dec,2023
Dear Johanna,Thank you very much for your feedback. We definitely hope to see you soon.Kind regards,

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente alojamiento
Excelente alojamiento. Estudio amplio y cómodo. Parking gratuito en la calle. Parada de bus al centro en la puerta.
Stayed 3 nights in Dec 2023
Response from Primus Suites on 11 Dec,2023
Estimado José Manuel, Muchas gracias por su reseña, nos alegra que le haya gustado nuestros apartamentos. Nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visiten Valencia. Un saludo

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig ny lejlighed
Lejligheden ligger perfekt til vores formål, tæt ved bus til start/mål til Valencia Marathon. Også nemt til centrum. Dejlig lyst værelse med lille fint køkken.
Stayed 3 nights in Nov 2023
Response from Primus Suites on 5 Dec,2023
Dear Kim,Thank you so much for your review, we are glad to hear you had a pleasant stay, we definitely look forward to seeing you again.Kind regards,

10/10 Excellent

Abelard, Les lilas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very professional and extremely kind, his name is Srdan and I really whant to thank him for his hospitality. Thanks a lot from my husband and I.
Stayed 1 night in Nov 2023
Response from Primus Suites on 5 Dec,2023
Dear Abelard,Thank you very much for your feedback, we will be happy to tell our partner Srdan about his impeccable service. We definitely hope to see you soon.Kind regards,

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Primus Suites on 6 Dec,2023
Estimado Oscar,Muchas gracias por su reseña, nos alegra que le ha gustado los apartamentos. Nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visitan Valencia. Un saludo

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækre lejlighed
Stayed 4 nights in Nov 2023
Response from Primus Suites on 6 Dec,2023
Dear Allan,Thank you very much for your comment. We are so glad to hear that you enjoyed your stay. We definitely hope to see you again.Kind regards,

10/10 Excellent

evaristo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Primus Suites on 6 Dec,2023
Estimado EvaristoMuchas gracias por su reseña, nos alegra que le ha gustado los apartamentos. Nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visitan Valencia. Un saludo

10/10 Excellent

stein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott sted å bo med vennlig betjening.
Trivelig leilighetskompleks og flott service. Rommene er store og innbydende. Lydisolert. Alt velstelt og romslig. God bussforbindelse til sentrum og til andre severdigheter.
Stayed 2 nights in Nov 2023
Response from Primus Suites on 1 Dec,2023
Kjære Stein,Tusen takk for din anmeldelse, vi vil gjerne ønske deg velkommen igjen hvis du velger å bo hos oss neste gang du besøker Valencia.

10/10 Excellent

Matic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist neu,konfort und sehr sauber.Einbisschen vom Zentrum entfernt,nun mit gute verbindung.
Stayed 5 nights in Nov 2023
Response from Primus Suites on 28 Nov,2023
Lieber Matic,Vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen, wenn Sie sich bei Ihrem nächsten Besuch in Valencia für einen Aufenthalt bei uns entscheiden. Alles Gute,

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Primus Suites on 19 Nov,2023
Estimado Ciro,Muchas gracias por su reseña, nos encantaría darles bienvenida de nuevo si eligen alojarse con nosotros la próxima vez que visitan Valencia.Un saludo.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una pasada, lo recomiendo, todo muy nuevo y la recepción muy profesional. Muy bien
Stayed 1 night in Nov 2023
Response from Primus Suites on 14 Nov,2023
Estimado Manuel,Muchas gracias por su gran comentario hacia nosotros.Sin duda lo esperamos muy pronto!Saludos,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect weekend at a great hotel
Great service and brand new rooms. The staff is very friendly and super helpful. The rooms are delicate, fully equiped, tidy and clean. Great location right next to several bus stops which will take you to all the attractions in Valencia.
Stayed 2 nights in Nov 2023
Response from Primus Suites on 13 Nov,2023
Thank you very much for your comment! It helps us improve and grow. We hope to see you here again soon.Kind regards

10/10 Excellent

Diorino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutamente fantástico
Absolutamente fantástico. Instalaciones nuevas, limpieza pulcra, confort… amabilidad de la chica que nos hizo el checkin…
Stayed 1 night in Nov 2023
Response from Primus Suites on 6 Nov,2023
Estimado Diorino,Muchas gracias por sus comentarios, estamos encantados de comunicarles a nuestro personal!Un saludo.