Lobby sitting area

Reviews of Pacific Spirit Hostel

2 out of 5
Pacific Spirit Hostel
1935 Lower Mall, Vancouver, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 73 reviews" "
Rating 8 - Good. 24 out of 73 reviews" "
Rating 6 - Okay. 12 out of 73 reviews" "
Rating 4 - Poor. 4 out of 73 reviews" "
Rating 2 - Terrible. 2 out of 73 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Pacific Spirit Hostel on 25 Aug,2023
Thank you for staying with us and leaving us a positive review. We are glad you enjoyed your stay and hope to welcome you back to Pacific Spirit Hostel next summer.

8/10 Good

Deirdre

Stayed 3 nights in Aug 2023
Response from Pacific Spirit Hostel on 5 Sept,2023
Thank you for staying with us and leaving us a positive review. We are so glad you enjoyed your stay with us and wish to welcome you back again soon.

10/10 Excellent

Norm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable option in Vancouver. Walkable to Wreck Beach and really friendly staff.
Stayed 2 nights in Aug 2023
Response from Tony T. on 14 Aug,2023
Thank you for choosing the Pacific Spirit Hostel. We truly appreciate it!

10/10 Excellent

Jonathan R

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Well worth staying at.
Stayed 6 nights in Jul 2023
Response from Tony T. on 14 Aug,2023
Thank you for the 5/5 review. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

William, Fredericksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was always clean and was comfortable. it was also quite.
Stayed 5 nights in Jul 2023
Response from Pacific Spirit Hostel on 2 Aug,2023
Thank you for staying at Pacific Spirit Hostel and taking the time to leave us a positive review. We really appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Tony T. on 24 Jul,2023
Thank you for your feedback. We hope to see you again soon!

8/10 Good

Michael

Stayed 5 nights in Jul 2023
Response from Tony T. on 14 Aug,2023
Thank you for your feedback. We appreciate it and hope to see you again soon.

6/10 Okay

Marc

Business traveller
Liked: Staff & service
Quiet environment around the facility. Best value for overnight stay in Vancouver. Plenty of amenities nearby but it will be a long walk to get there and back. Public transportation does not run frequently during the summer months.
Stayed 4 nights in Jul 2023
Response from Pacific Spirit Hostel on 20 Jul,2023
Dear Guest, thank you for staying with us and leaving us a review. It's great to hear that you find our rates to be great value for money and we are sorry that public transport doesn't run as frequently. Alternatively, Uber, Lyft and Evo are all available on UBC campus. We hope you will stay with us again and we look forward to accommodating you next time.

2/10 Terrible

Yalew

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Pacific Spirit Hostel on 12 Jul,2023
Dear Guest, we are so sorry to hear that your stay was not as expected. If there is anything we can do to better your stay in future please get in touch with our team who will happily assist you with ensuring you have everything you need for a fantastic stay.

10/10 Excellent

Zeina

Stayed 3 nights in Jun 2023
Response from Tony T. on 24 Jul,2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Pacific Spirit Hostel on 27 Jun,2023
Thank you for staying with us and leaving us a positive review! We look forward to hopefully welcoming you back soon.

10/10 Excellent

SHIYU

Stayed 2 nights in Jun 2023
Response from Pacific Spirit Hostel on 12 Jul,2023
We are so glad that you had a great experience during your stay. Thank you for the 5/5 positive review - we really appreciate it! We hope to be able to welcome you back again soon.

6/10 Okay

Carl

Disliked: Staff & service
Ok for the price; as most places in Vancouver are unaffordable
Stayed 2 nights in Jun 2023
Response from Pacific Spirit Hostel on 14 Jun,2023
Thank you for staying at Pacific Spirit Hostel and leaving us a review - we really appreciate your feedback and are glad you found our rooms affordable. We hope to welcome you back soon.

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable lodging.
Stayed 3 nights in Jun 2023
Response from Pacific Spirit Hostel on 12 Jun,2023
Thank you for staying with us and leaving a positive review. We hope to welcome you back soon.

8/10 Good

Paul

Stayed 3 nights in Jun 2023
Response from Pacific Spirit Hostel on 12 Jun,2023
Thank you for staying with us and leaving a positive review. We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Perfect for solo travelers who don't mind the travel into central Vancouver! Not the most modern student hall accommodation but kept clean and quiet. About 10/15 minute walk to bus exchange and main campus amenities. Would recommend!
Stayed 3 nights in Jun 2023
Response from Pacific Spirit Hostel on 12 Jun,2023
Thank you for staying with us and leaving a positive review. It's wonderful to hear that the accommodation was perfect for a solo traveler and that our hostel was clean and quiet. Also that you found our transport services to be convenient for you. We hope to welcome you back soon.

8/10 Good

Jude

Stayed 6 nights in May 2023
Response from Pacific Spirit Hostel on 27 Jun,2023
Thank you for staying with us and leaving us a positive review! We look forward to hopefully welcoming you back soon.

10/10 Excellent

Qi

Stayed 2 nights in May 2023
Response from Pacific Spirit Hostel on 21 Jun,2023
Thank you for staying with us and leaving us a positive review. We are so glad you had a positive experience and enjoyed your stay with us.

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UBC discovery tour
Very nice location, very close to bus transit terminal and the nest, restaurants, services, very quiet, give a good idea of what a first year residence is. To be more sustainable, they should have shampoo and body wash dispensers in the shower i/o miniatures. Coffee/tea in the morning would be nice! Make sure that the rooms match in the computer system (single i/o double)
Stayed 3 nights in May 2023
Response from Pacific Spirit Hostel on 24 May,2023
Dear Guest, thank you for staying with us and leaving us a review. We appreciate your honest feedback and are pleased to find that the majority of your stay was enjoyable and went smoothly. Sustainability is a huge part of our mission at UBC and we always attempt to implement further sustainable features in our properties. Unfortunately, at this time, we are unable to install dispensers due to the use of the building throughout the full year. We apologize that you had to switch rooms upon check-in. We hope that you will stay with us again. Have a great rest of your summer!

8/10 Good

Jean-Luc

Stayed 3 nights in May 2023
Response from Pacific Spirit Hostel on 24 May,2023
Thank you for staying at Pacific Spirit Hostel and leaving us a review. We hope to accommodate you again in the near future.

8/10 Good

Philip, Collingwood

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at the uni forms, but the area is very walkable and tons of buses. The beach over the road, staff are nice let me check in at 9am You are staying on campus so there are students running around making noise. But not too bad Recommend if you want to spend your money on your holiday not your hotel
Stayed 4 nights in Aug 2022
Response from Tony T. on 19 Aug,2022
Thank you so much for your detailed review. We are glad that you got to enjoy the beautiful beach by the hostel. We appreciate the recommendation and hope to see you again in the future.

8/10 Good

Brian

Stayed 2 nights in Jul 2022

8/10 Good

Fantahun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Patrick

Stayed 2 nights in Aug 2022
Response from Tony T. on 15 Aug,2022
We are sorry to hear that you did not enjoy your stay with us. We would love to hear more about what did not go well for you so that we can improve. Please feel free to reach out to us.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It’ll be awesome to setup a coffee carafe and charge $2 at the checkin /checkout counter.
Stayed 3 nights in Jul 2022
Response from Tony T. on 25 Jul,2022
Thank you for your feedback. We will definitely be looking into providing more services for our guests in the future. Great suggestion!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service
Great price for budget travellers, convenient to transit, safe and easily walkable to beach. These are older buildings and don't have any air conditioning, fans, or any type of good ventilation. You will fry in the summer! But it's a small price to pay for all the positive attributes.
Stayed 2 nights in Jul 2022
Response from Tony T. on 7 Jul,2022
Thank you for choosing to stay with us. We appreciate your feedback and will continue to improve our hostel.

6/10 Okay

Imran

Stayed 2 nights in Jun 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
great cheap accommodations at ubc. Great free wifi. Noise from other guests closing doors can be annoying.
Stayed 3 nights in Aug 2021
Response from Conferences & Accommodations at UBC on 26 Sept,2021
Thank you for your wonderful feedback. We will look for solutions to help with the door noise. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very clean and priced appropriately.
Stayed 4 nights in Aug 2021
Response from Conferences & Accommodations at UBC on 24 Aug,2021
Thank you for choosing the Pacific Spirit Hostel. We hope to see you again soon!

8/10 Good

Svitlana

Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2021
Response from Conferences & Accommodations at UBC on 1 Aug,2021
We are sorry that you did not completely enjoy your stay with us. Please reach out to us if you would like to discuss as we are always looking for ways to improve our guests' stays.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great inexpensive option
Very convenient and inexpensive. Clean and close to the beach.
Stayed 2 nights in Jul 2021
Response from Conferences & Accommodations at UBC on 14 Jul,2021
Thank you for choosing the Pacific Spirit Hostel. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service
You get what you pay for.
This hostel was fine for the cost. I had to stay 6 nights, 3 nights each time so wanted something very economical and this was it. The price was good, the building and amenities were fine, definitely not luxury but you get what you pay for.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Scott

Stayed 6 nights in Aug 2019

8/10 Good

Yong

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2019

6/10 Okay

Yvonne

Liked: Staff & service
Inexpensive and basic
The hostel is basic and has a room with a shared bathroom. I was there for 2 lots of 3 days in July and it was an inexpensive way of spending 6 nights in Vancouver.
Stayed 3 nights in Jul 2019

10/10 Excellent

Sui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can boil water and the bed is comfortable and I can sleep well as the nights are quiet
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly. They helped me out with just about everything. I needed a bus route to get to a train station, a staff member Carol helped me out and was very polite about everything. The area was very quiet and peaceful. Conveniently located and bus routes can take you downtown easily. Very close to hiking trails at the Pacific Spirit Regional Park. I enjoyed my stay here very much.
Stayed 3 nights in Jul 2019
Response from Conferences & Accommodations at UBC on 18 Jul,2019
We are happy to hear that you enjoyed your stay with us and found our hostel peaceful and convenient. Sounds like you made the best of our beautiful green surroundings. We hope to see you again soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard student accommodation: single rooms that are neat, simple and well presented. Shared toilet/shower block in usual student housing style. Functional. Doors can be noisy at night and walls paper thin, but overall fine.
Stayed 7 nights in Jul 2019

6/10 Okay

Yatigam Pitiyage JN

Disliked: Cleanliness
Stayed 5 nights in Jul 2019

8/10 Good

Fiona

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019
Response from Conferences & Accommodations at UBC on 10 Jul,2019
Thank you so much for the wonderful feedback and for choosing the Pacific Spirit Hostel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Lounge tv not working No kettle no extra towels Loved being close to wreck beach
Stayed 5 nights in Jun 2019
Response from Conferences & Accommodations at UBC on 27 Jun,2019
We are happy that you enjoyed your stay. We are sorry that the lounge TV was not working during your stay. This is not a common occurrence and we would have been more than happy to fix the issue. We will check all of our lounge TV's to ensure they are in proper working order.

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I set my expectations realistically, considering this is a University Dormitory. The staff was lovely and for the price, everything was fine. That being said - there was a terrible odour in the dorms which was like foul body odour.
Stayed 1 night in Jun 2019
Response from Conferences & Accommodations at UBC on 27 Jun,2019
We are so sorry that you did not enjoy your stay. We would have been more than happy to move you to a different room had we been made aware. We will look into this issue as this is the first we have heard of it so thanks for bringing it to our attention.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk personnel, services delivered as advertised
Stayed 3 nights in Jun 2019
Response from Conferences & Accommodations at UBC on 27 Jun,2019
Thank you for the wonderful feedback. We truly appreciate it!

6/10 Okay

Bruce

Liked: Cleanliness
spare day
Had a day to kill between flights, UBC is a great place to walk and coffee. Could do with some gaskets on doors and noise abatement.
Stayed 1 night in Jun 2019
Response from Conferences & Accommodations at UBC on 17 Jun,2019
We are sorry to hear that you did not fully enjoy your stay with us. We appreciate your feedback and will work to improve our rooms.