Private kitchen

Reviews of Lion 2

Lion 2
Castello 5587, Venice, Veneto

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Location OK, also quiet. Living room is spacious. But power is really a problem. Once the air con is on, you can hardly use any other appliances (W. M, toaster). The floor could also do a good cleaning.
Stayed 5 nights in Aug 2022
Response from Marco on 8 Sept,2022
Dear guest,the floor is very well cleaned as it is disinfected with every new guest. The electrical issue we discussed many times on the phone. Our personnel have been there and tested simultaneously several devices with the AC on and we never had a power cut-off during any test. We also tried to arrange a meeting to understand together which was the problem but you were not available. I still believe that you have plugged some devices of yours or power supplies you brought that caused this as we had guests after you and they do not have problems of a power cut off like all previous ones in 10 years! Moreover, as I explained to you, we manage all 4 apartments in the building that have exactly the same layout, power, and electrical system none had any problem. I am sorry you had a bad experience but this 6.0 it is a very nasty one we did not deserve considering all the time we spent to help you and understand your problem.4Regards

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
keep looking
Pros -location is ideal -clean and spacious -central AC Cons -seriously the worst mattresses ever -complicated checkin/out -dark internal stairway and outdoor alley We were very stressed out about the arrival fee (50euro) because of a plane delay, we arrived at 8:45pm - only to be instructed to use to key lockbox. Why would there be a fee if we could just use a lockbox? It was so simple. Luckily the fine wasn’t instituted. We settled fine until the next afternoon when a blonde woman attempted to enter our unit using keys! I met her at the door (thankfully we were there!) and got a simple “Oh, wrong unit! Haha! Sorry!”. WTH?! The checkout instructions mandate that the trash must be compltely removed from the unit. To the neighborhood pickup site few blocks away! Before 8:30 am! (Or wait for the garbage man to ring, at random, between 8:30-noon). With rubbish and recycling items on different days! It was far and away the most inconvenient checkout procedure we’ve experienced. Not to mention that they invoiced for city tax beyond what was posted in their own binder. Overall, despite the pros, we cannot recommend this stay.
Stayed 3 nights in Sep 2021