Sandman Hotels, Vernon hotels

"I would give this hotel 10 stars if I could! I arrived early evening for my 1 night stay- I had booked a king suite, which I had stayed in before and enjoyed it. I was greeted by a friendly staff member who checked me in. To my delight and surprise, I was upgraded to the PENTHOUSE suite! I couldn't believe it! The elevator went directly into my suite - I mean can you say posh or what?! The room was spacious and spotless, with soaring ceilings, a nice kitchen, a huge bathroom with a walk in shower, separate tub, separate toilet, and its own large king bedroom. You could head down the stairs directly to the hot tub. I even got a welcome bottle of wine! How fantastic! I can not express how grateful I was to have this upgrade of all upgrades - the Kelowna hotel I had stayed in the weekend before was a total disaster, with extra loud guests, a room that smelled like pee, stale sheets, and several things that were broken in the room. And this is a well known chain hotel where I normally have an excellent stay. I will always recommend The Castle at Swan lake to anyone - you get treated like royalty. Thank you so much for the wonderful stay!"

"Price, location"

"Very helpful staff"

"The room was very clean but what stands out are the staff. They are fantastic!"

"Nice clean & quiet stay. "

"Super comfy beds. Huge room. "

"Clean room"

"Quiet clean room."

"Clean room for the age of the building. Very helpful and polite staff! "