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"I would give this hotel 10 stars if I could! I arrived early evening for my 1 night stay- I had booked a king suite, which I had stayed in before and enjoyed it. I was greeted by a friendly staff member who checked me in. To my delight and surprise, I was upgraded to the PENTHOUSE suite! I couldn't believe it! The elevator went directly into my suite - I mean can you say posh or what?! The room was spacious and spotless, with soaring ceilings, a nice kitchen, a huge bathroom with a walk in shower, separate tub, separate toilet, and its own large king bedroom. You could head down the stairs directly to the hot tub. I even got a welcome bottle of wine! How fantastic! I can not express how grateful I was to have this upgrade of all upgrades - the Kelowna hotel I had stayed in the weekend before was a total disaster, with extra loud guests, a room that smelled like pee, stale sheets, and several things that were broken in the room. And this is a well known chain hotel where I normally have an excellent stay. I will always recommend The Castle at Swan lake to anyone - you get treated like royalty. Thank you so much for the wonderful stay!"

"Price, location"

"Everything was very clean and comfortable, no issues there."

"Very helpful staff"

"Nice clean & quiet stay. "

"Super comfy beds. Huge room. "

"The new owners are amazing. They are very kind and helpful. They are doing everything in their power to make it a better place. Huge upgrades! I have stayed here for a week every two months for the last year. Huge difference (in a good way) every visit. Not to mention, a guest next door had a medical emergency and the owner sat with her (and I) for over half an hour waiting for the ambulance. Very calming and caring. "

"Great hotel for a group gathering. Able to be social and visit with friends without feeling like we were infringing on others' spaces. Hotel room was clean. Mattresses were on the older side so slightly uncomfortable but everything else was great. "

"Perfect in every way"