Vernon Valley Resorts

"We did not stay for breakfast!! We did not stay for the next night that we had paid for even tho we knew we would lose the money and would have to pay for another hotel. We knew in advance that it was an economical motel but we had read the ‘rave reviews’ about how clean and pleasant & terrific it was. This place was not clean in any way!! The cheap ‘furniture’ was stained and smelled, the bed was obviously old and the bedding was dingy and sparse. The walls a floor were dirty. The office at check in was anything but professional. It was late and we had no choice but to stay On leaving the following morning in disgust we noted that there was another newer building that looked in better shape but obviously not being used. Perhaps that was the one that was being talked about but the one we were put in was absolutely horrific. So, we warn others against staying at this disgusting place and wonder why it is on your list. This is the first time we’ve been disappointed in anywhere you have put us in many years. Please cross this off your list. "

"Lobby and room were clean and appeared to be well maintained."

"Bed was very comfortable and the breakfast was very good and provided a nice selection of food."

"Good location, parking is free, but not as clean as you are expecting, old property. Paid 110$ usd on the weekend i didn’t find it worth that much."

"We go for the hot breakfast"

"Staff was wonderful , very clean hotel"

"We needed a quick place to crash while in town, and the motel fit the bill. It seems like they had a recent renovation, and we appreciated the cleanliness. Rooms are not carpeted, so bring a pair of slippers or warm socks. We could also see light all the way around the door - glad we weren’t there in the winter, but it could use a bit of weatherstripping "

"The hotel is very clean and well maintained. The staff is very friendly and helpful. The water pressure was low in the shower."

"I traveled to Vernon for a wedding and opted to pay a little extra money for Mountain Creek rather than staying at the cheaper option that was given through the wedding accommodations. I was really looking forward to a nice sleep, sipping coffee and relaxing the morning after the day. Upon getting to Mountain Creek, the code that was texted to me for entrance to my room was wrong. When I went to the shop (there is no check in desk), I was rudely told that I could have just texted the number back rather than coming down (nowhere in the text did it say to text back for questions). It was very apparent that the staff did not want to interact during check in. They gave me my correct code and five minutes after getting into the room, a maintenance man walked into the room unannounced. In the morning, I woke up and attempted to make coffee. After 3 attempts, it was apparent that the coffee maker was broken. I turned on the TV to sit on the couch and relax and the screen stated antenna error. I texted the number for guest services and the response was "I will tell IT about the TV". There was no apologies or offer of coffee to make up for the broken coffee maker. I am very disappointed in my stay. In reading the print, they charge additional fees for early check in, late check out, and if there's even a hint of pets on the premises, you will be fined. This business seems very money-hungry without provided anything substantial to warrant the higher cost of a resort accommodation. "