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"The night I arrived the entry codes worked however, there was someone else in my assigned room. It was late in the evening, and I called the hotel support. Luckily, [and by chance] they were able to get me into another room [which was not what I had reserved]. The light in the bathroom did not work. Maintenance did not come until the third day to fix it. The cleaning staff was extremely kind and helpful because there was no one else there to help. Calling support was partially helpful given that...

"Amazing great hotel and friendly staff"

"Staff was really kind and room was exactly what we needed! "

"Gorgeous hotel with beautiful rooms and bathrooms. Staff members were all super friendly. Loved the cozy bar for cocktails before dinner. "

"Super friendly and helpful owners and staff. Great food downstairs."

"This is a very good hotel in a prime location. The staff are excellent"

"Great location for the Price (it’s Switzerland!)"

"Absolutely perfect!"