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Reviews of The Covanro

5 out of 5
The Covanro
353, Airport Road Naiwala, Veyangoda

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Asanga

Travelled with family
Liked: Cleanliness, staff & service
It was a clean room. The food was also tasty. The Airconditioner facility was relatively old and did not function well.
Stayed 1 night in May 2024

4/10 Poor

Sanjay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor room condition. Housekeeping not attentive, missing towels, unclean bedsheets on arrival. Some staff wanting something from you. Breakfast not hot. This is a stopover hotel for one night, not if you want a holiday.
Stayed 6 nights in Dec 2023
Response from The Covanro Hotel on 28 Feb,2024
Dear guest, we deeply regret the lapses in our service during your stay. We apologize for the oversight in room preparation and will reinforce training for our housekeeping team. Rest assured, we take your concerns seriously and will address them promptly. Our staff's conduct will also be reviewed, and we appreciate your patience as we work towards improvements. Your feedback is vital, and we hope to have the opportunity to make it right in the future.The Covanro Team

10/10 Excellent

miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, highly recommend
I had a great time at this hotel. They were kind to accommodate me and let me check in very early at 9am. All the staff were really kind and helpful, as well as hard working. The management were also keen to check that customers were happy and comfortable. Very nice room too
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super modern hotel
Super clean, comfortable, modern hotel. Great staff. Lovely food.
Stayed 1 night in Jan 2018

10/10 Excellent

Hannah, Bangalore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very restful staying there. The sauna, steam bath, swimming pool, and fitness were nice additions. They have a lovely children's playground. The atmosphere was calm and peaceful. Thank you.

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
ここらで唯一まともなホテル？
ここらで唯一まともなホテル？です。 受付のある正面の裏に宿泊棟があり、一度屋外に出て移動するタイプ。 鍵が閉まっていて使えませんでしたがジムもありますし、 使われたのを見たことが無いですがサウナーも在ります。 出て、右側に数分の交差点にスーパーが2軒在り。 枕がタバコ等の匂いが強かったので使用出来なかったのが残念でした。
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito,ben gestito,personale cordiale cena e colazione ottima.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また訪問時に利用させて貰います
複数回利用させ貰ってますが､このあたりでは、WIFI､湯量、冷蔵庫、湯沸かしポットなど 満足のいく唯一の宿と思います。 また訪問時に空いて居たら利用させて貰います。
Stayed 3 nights in May 2019

8/10 Good

Vahini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Achala_Manager Sales on 30 Mar,2019
Dear Guest, Thank you for taking time to review on The Covanro.Hope you had a comfortable stay with us.Looking forward to serve you better at your next visit.