Vico d'Elsa Hotels from S$95

"We had booked a 2 bedroom apartment. Was given a 3 bedroom with extremely short ceiling in the bedrooms. Only 1 bathroom that was about 5ftx5ft. The door to the bathroom was about 5 7ft so my husband could not get in without bending. Staff were rude and just horrible. Not accommodative at all. "

"Excellent all around "

"Very unfriendly staff. The restroom shower flooded and the only think they offered was towels. Never did they resolved the problem. Very expensive hotel to have a flooded restroom. Very disappointed. "

"A lovely place to stay in the hills just outside Florence ( walking distance from Florence but free transport is available to the edge of the historic centre)"

"Cafeteria buffet breakfast. Loads of food. But we didn't come to Italy to eat American-style big breakfasts. Everything else was fine."

"Friendly staff, great breakfast, good sized room and bathroom."

"Beautiful condition of hotel. Breakfast was excellent. Location was cool but long walks into Florence center but okay to beat the congestion of the city center trade off. The area directly outside the hotel gate was very sketchy especially if you are traveling solo. Once in the very narrow entrance of the property, you feel safe. "

"Great location. Helpful staff. It was unfortunate that the air conditioning wasn’t working or fixed while we were there. Very nice to have free coffee and juice in the reception area. "

"The only drawback was the street noise. Otherwise a lovely property with friendly staff and a nice staff"