Hotel Kaiserhof Wien

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Dates

November 2025

8

December 2025

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Luxury

VIP Access

9.8

Exceptional

Serene elegance near Vienna's heart

Elegant decor and airy common spaces create a serene atmosphere just steps from Vienna's main attractions. Delight in a fantastic breakfast buffet with a variety of options, including seven kinds of jam and individualised milk jugs.

Popular amenities

Room service
Spa
Housekeeping
Bar
24/7 front desk

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Room options

Check availability for these dates

Tonight

Nov 8 - Nov 9

Tomorrow

Nov 9 - Nov 10

All rooms

1 bed

2 beds

3+ beds

Showing 14 of 14 rooms

Kaiserhof Superior Room

Soundproofed rooms

Air-conditioning

Connecting rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 2

Classic Double Room

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2016

Egyptian cotton bed sheets

Soundproofed rooms

Air-conditioning

Connecting/adjoining rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

21 sq m
Sleeps 2
2 Twin Beds OR 1 Double Bed

Classic Double or Twin Room (with extra bed)

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow menu

Soundproofed rooms

Air-conditioning

Connecting/adjoining rooms available

Folding/extra beds (free)

Free cots/infant beds

Pillow menu

24 sq m
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Business Room

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2016

Egyptian cotton bed sheets

Soundproofed rooms

Air-conditioning

Connecting/adjoining rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

28 sq m
Sleeps 2
2 Twin Beds

Superior Room

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2016

Egyptian cotton bed sheets

Soundproofed rooms

Air-conditioning

Connecting/adjoining rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

25 sq m
Sleeps 2
1 Double Bed

Junior Suite

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2016

Soundproofed rooms

Air-conditioning

Connecting/adjoining rooms available

Free cots/infant beds

Pillow menu

Blackout drapes/curtains

37 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2016

Soundproofed rooms

Air-conditioning

Connecting/adjoining rooms available

Free cots/infant beds

Pillow menu

Blackout drapes/curtains

45 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Kaiserhof Business Room 2 Single bed

Soundproofed rooms

Air-conditioning

Connecting rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 2

Kaiserhof Classic Room 2 Single bed

Soundproofed rooms

Air-conditioning

Connecting rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 2

Kaiserhof Business Room

Soundproofed rooms

Air-conditioning

Connecting/adjoining rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 2

Kaiserhof Classic Room

Soundproofed rooms

Air-conditioning

Connecting/adjoining rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 2

Kaiserhof Classic Room with Extra Bed

Soundproofed rooms

Air-conditioning

Connecting rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 3

Suite

Soundproofed rooms

Air-conditioning

Heating

Connecting/adjoining rooms available

Pillow menu

Blackout drapes/curtains

Sleeps 2

Kaiserhof Junior Suite

Soundproofed rooms

Air-conditioning

Connecting/adjoining rooms available

Pillow menu

Blackout drapes/curtains

Egyptian-cotton sheets

Sleeps 2

About the area

Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

St. Charles Church - 3 min walk - 0.3 km
Naschmarkt - 5 min walk - 0.4 km
Vienna State Opera - 9 min walk - 0.8 km
Hofburg Imperial Palace - 11 min walk - 0.9 km
St. Stephen's Cathedral - 19 min walk - 1.6 km

Getting around

Resselgasse Station - 3 min walk
Quartier Belvedere (Arsenalstraße) Station - 4 min drive
Vienna International Airport (VIE) - 28 min drive

Restaurants

No Panic Coffee
‪Santos Wieden | Mexican Grill & Bar - ‬4 min walk
‪Ying's Kitchen - ‬3 min walk
Wiener Wia-z'haus
‪Chasen Brew - ‬2 min walk

About this property

Hotel Kaiserhof Wien

Upscale hotel remodelled in 2016 and located near St. Charles Church

Located close to Vienna University of Technology and Naschmarkt, Hotel Kaiserhof Wien provides a coffee shop/cafe, a library and dry cleaning/laundry services. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.

You'll also enjoy the following perks during your stay:

Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
Meeting rooms, concierge services and a banquet hall
A 24-hour front desk, free newspapers and a computer station
Guest reviews say great things the breakfast, helpful staff and first-rate property condition

Room features

All 74 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.

Other amenities include:

Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
Bathrooms with baths or showers and free toiletries
Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Spa
Pet-friendly
Free WiFi
Restaurant

includes taxes & fees

9 Nov - 10 Nov

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Offsite parking available (EUR 26 per night); reservations required
Street parking available
24-hour return airport shuttle on request for a surcharge
Parking on site (EUR 26 per night)
Limited on-site parking

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 30 per person
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

Full-service spa
Gym
Library
Sauna
Steam room

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Business centre
Computer station
Meeting rooms

Full-service spa

Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Assistive listening devices
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

1 building
6 floors
Banquet hall
Built in 1896
Fireplace in lobby
Renovated entire property - February 2016
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

Cable/satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately EUR 30 per person
Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: EUR 75
Self-parking fee: EUR 26 per night
Nearby parking fee: EUR 26 per night (984 ft away)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna

Premier Kaiserhof Wien Hotel

Premier Kaiserhof Wien Vienna

HOTEL KAISERHOF WIEN

Best Western Premier Kaiserhof Wien

HOTEL KAISERHOF WIEN Vienna

KAISERHOF WIEN Vienna

KAISERHOF WIEN

Premier Kaiserhof Wien

HOTEL KAISERHOF WIEN Hotel

HOTEL KAISERHOF WIEN Vienna

HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is Hotel Kaiserhof Wien pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Kaiserhof Wien?

Self-parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof Wien?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Kaiserhof Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Kaiserhof Wien located?

Located in Wieden, this spa hotel is within a 5-minute walk of St. Charles Church, Vienna University of Technology and Naschmarkt. Vienna State Opera is 0.4 mi (0.7 km) away. Resselgasse Station and Paulanergasse Station are within a 5-minute walk.

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Hotel Kaiserhof Wien Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Benjamin

2 Nov, 2025

Everything was very clean and staff very kind and helpful

Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

18 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great central hotel - very easy walks to the city sites. The staff was excellent - front desk recommended great restaurants within easy walking distance. Room was well appointed and comfortable.

Stayed 3 nights in Oct 2025

10/10 Excellent

susan

2 Nov, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely staff. Breakfast was so very good, lots of healthy choices, good cooked food and extremely pleasant and professional staff. The hotel was on a quiet side street, minutes from the main part of the city so a perfect location.

Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

18 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location walkable to the city centre

Stayed 6 nights in Sep 2025

10/10 Excellent

Laura

1 Nov, 2025

Liked: Cleanliness, property conditions & facilities

The hotel exceeded our expectations. It is cleaner than any hotel I’ve ever been in. The breakfast buffet was AMAZING! You get your own personal tea pot, honey was from a fresh honeycomb, the cheese selection unparalleled. Highly, highly recommend the hotel.

Stayed 3 nights in Oct 2025

10/10 Excellent

Bradley

16 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding hospitality, steam room and sauna were excellent. Breakfast very good as well. Highly recommend.

Stayed 3 nights in Aug 2025

10/10 Excellent

Veronica

14 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Uh-mazing.

Stayed 1 night in Oct 2025

10/10 Excellent

Funda

12 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel Kaiserhof Wien combines classic charm with modern comfort. The rooms are spotless and quiet, the location is perfect for exploring, and the breakfast is exceptional. Most of all, the staff make you feel genuinely welcome — every interaction is warm and personal.

Stayed 3 nights in Aug 2025

10/10 Excellent

Theresa

26 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff, room and foods were fantastic! Staff were friendly and always made sure that we had everything we needed.

Stayed 7 nights in Jun 2025

10/10 Excellent

janelle

1 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 2 nights in Apr 2025

10/10 Excellent

Ali

26 Jul, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property. Lots of history. Very walkable.

Stayed 2 nights in Jul 2025

10/10 Excellent

Sevinj

18 Dec, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, very cozy interior , great staff, good breakfast.

Stayed 2 nights in Dec 2024

10/10 Excellent

Simona

19 Apr, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast, wonderfully kind service

Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

22 Apr, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful location, property and staff! Very walkable and excellent access to U lines and tram.

Stayed 5 nights in Apr 2025

6/10 Okay

Anna

21 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful service and cleanliness! Great breakfast too!

Stayed 1 night in Mar 2025

10/10 Excellent

Mindy

11 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This was a lovely hotel. Our room was spacious and everything was in good condition. The location was great- easy to walk to many different parts of the city.

Stayed 3 nights in May 2025

10/10 Excellent

Mogens

22 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All excellent. Helpfull staff, nice room, really

Excellent staff, nice rooms, clean and very silent!!!!

Stayed 3 nights in Feb 2025

8/10 Good

Emily

18 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff here was awesome…very friendly and helpful with suggestions!! Hotel is older but our room was a nice size! The breakfast was great… lots of options!! It’s in a very walkable distance to the sites in Vienna!!

Stayed 1 night in May 2025

10/10 Excellent

Paul

28 Dec, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great brunch on Saturday morning

Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

24 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very nice experience. Our host when we arrived, Mr Veit (?), was great. The room was very good and the breakfast was very nice, too much to choose 😋. Location, near underground Karlplatz and innercity, is perfect. We recommend this hotel to everybody!

Stayed 3 nights in Apr 2025

10/10 Excellent

Pernille

4 Aug, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Green hotel with a delicious breakfast

Beautiful hotel located in walking distance from many central Vienna sights including parks, monument, museums, restaurants, and shopping. The hotel staff was very helpful in pointing out places to see. The rooms are clean and quite, free fruit and herbs infused water in the lobby. The hotel breakfast is included and is one of the best hotel breakfasts we have had with a large selection including vegan and vegetarian options. The hotel is a Green hotel which is a huge plus. It is located just one Metro stop from the Vienna central train station so another plus for environmental conscious travellers. It can also be reached by foot (1.5 km walking)

Stayed 3 nights in Jul 2025

6/10 Okay

Neritan

9 Dec, 2024

Liked: Cleanliness, staff & service

Great location. Quiet area.

Stayed 1 night in Dec 2024

10/10 Excellent

Gail

9 Sept, 2024

Liked: Staff & service, property conditions & facilities

Good location and amenities

Stayed 1 night in Sep 2024

10/10 Excellent

Aki

24 Aug, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and professional staff, clean room and great breakfast! Good choice for family and couple.

Stayed 2 nights in Aug 2024

8/10 Good

Jennil

9 Feb, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to the city center

Stayed 2 nights in Feb 2025

Hotel Kaiserhof Wien

Choose dates to view prices

Photo gallery for Hotel Kaiserhof Wien

Exceptional

Serene elegance near Vienna's heart

Popular amenities

Get more when you're a member

Room options

Check availability for these dates

View all photos for Kaiserhof Superior Room

Kaiserhof Superior Room

View all photos for Classic Double Room

Classic Double Room

Highlights

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

Highlights

View all photos for Business Room

Business Room

Highlights

View all photos for Superior Room

Superior Room

Highlights

View all photos for Junior Suite

Junior Suite

Highlights

View all photos for Suite

Suite

Highlights

View all photos for Kaiserhof Business Room 2 Single bed

Kaiserhof Business Room 2 Single bed

View all photos for Kaiserhof Classic Room 2 Single bed

Kaiserhof Classic Room 2 Single bed

Kaiserhof Business Room

Kaiserhof Classic Room

View all photos for Kaiserhof Classic Room with Extra Bed

Kaiserhof Classic Room with Extra Bed

View all photos for Suite

Suite

View all photos for Kaiserhof Junior Suite

Kaiserhof Junior Suite

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About the area

What's nearby

Getting around

Restaurants

About this property

Hotel Kaiserhof Wien

Awards and affiliations

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Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information