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Mercure Vienna First

4.0 star property
Hotel with a restaurant, steps from St. Ruprecht's Church

Choose dates to view prices

Mercure Vienna First, in the city's heart, offers a stylish base for exploration. St. Ruprecht's and St. Peter's Churches are minutes away. After sightseeing, guests enjoy practical amenities like dry cleaning, a business center, and bike rentals.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is S$227
includes taxes & fees
12 Nov - 13 Nov

Room options

Privilege Double Room

Soundproofed rooms
Air-conditioning
Heating
Premium bedding
Bathrobes
Eco-friendly toiletries
  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Deep-soaking bath
Private bathroom
Eco-friendly toiletries
Hairdryer
Soundproofed rooms
Air-conditioning
Premium bedding
Deep soaking bath
Eco-friendly toiletries
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Deep-soaking bath
Hairdryer
Bathrobes
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Premium bedding
Bathrobes
Deep soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

Soundproofed rooms
Air-conditioning
Heating
Premium bedding
Eco-friendly toiletries
Hairdryer
  • Sleeps 2

Executive Suite

Soundproofed rooms
Air-conditioning
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 2

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About the area

Map
Desider Friedmann Platz 2, Vienna, Vienna, 1010

What's nearby

  • Schwedenplatz - 2 min walk - 0.2 km
  • Stephansplatz - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Vienna State Opera - 14 min walk - 1.2 km
  • Vienna Christmas Market - 16 min walk - 1.4 km

Getting around

  • Salztorbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • Hard Rock Cafe Vienna
  • ‪Joma - ‬2 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Caffè a Casa - ‬2 min walk
  • ‪Kornat - ‬2 min walk

About this property

Mercure Vienna First

Upscale boutique hotel near Schwedenplatz
Located close to St. Ruprecht's Church and St. Peter's Church, Mercure Vienna First provides dry cleaning/laundry services, a business centre and a restaurant. Guests can also expect to find a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • A porter/bellboy, smoke-free property and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Mercure Vienna First have thoughtful touches, such as 24-hour room service and premium bedding, in addition to amenities, such as air conditioning and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 32 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VIENNA 1st

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 32 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

Is Mercure Vienna First pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Vienna First?

As of 8 Nov, 2025, prices found for a 1-night stay for 2 adults at Mercure Vienna First on 12 Nov, 2025 start from S$227.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Vienna First?

Self-parking is available for EUR 32 per day.

What time is check-in at Mercure Vienna First?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Vienna First?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mercure Vienna First provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Mercure Vienna First located?

Located in Innere Stadt, this boutique hotel is steps away from St. Ruprecht's Church and Schwedenplatz. St. Peter's Church and Jewish Museum are also within 10 minutes. Salztorbrücke Tram Stop is only a 4-minute walk and Schwedenplatz U-Bahn is 5 minutes.

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Reviews

Mercure Vienna First Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 436 out of 776 reviews
Rating 8 - Good. 280 out of 776 reviews
Rating 6 - Okay. 49 out of 776 reviews
Rating 4 - Poor. 6 out of 776 reviews
Rating 2 - Terrible. 5 out of 776 reviews

Reviews

8/10 Good

Usha

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff definitely made my stay much enjoyable!
Stayed 4 nights in Oct 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay- I’d come back. They need ice buckets and perhaps better pillows? Staff was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This hotel is excellent. The staff are really friendly and helpful. Any query was answered expertly. The room is very well decorated and every need is catered to. Highly recommend this hotel. It is also in a great location.
Stayed 3 nights in Jul 2025

8/10 Good

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of Vienna! Pleasant stay!
Stayed 5 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great location and helpful staff, especially Oliver helped my wife with direction to chemist etc. Thank you again
Stayed 4 nights in Jun 2025

4/10 Poor

Marianne

Disliked: Staff & service, amenities
Great location. No service (person seldomly at desk) Underperforming Air Conditioning. Was 28 degrees in room. Asked for maintenance. Maintenance came and told us it was normal. Loaned us a fan. Horrible pillows bad bed. Would try something else.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in May 2025

6/10 Okay

Andre

Liked: Staff & service
The Hotel was perfectly situated if you want to start your tours of the city. There is a whole lot of restaurants nearby to choose from. The staff is friendly and helpful. But the the room showed some signs of wear in all areas (Stains on the carpet, the room had a smell which was not pleasant, scratches here and there). Changing of room was only possible to a lower floor due to booking situation. But the hotel staff recommended to stay in the room we had, due to noise in the evenings on the weekend. Therefore the overall stay was average.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sverlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place , everything around .
Stayed 1 night in Sep 2024

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great upgrade! Great reception. Great room. Great location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Chiew Qooi Goh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very helpful and friendly. We had a pleasant stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Mercure Vienna First 8 years ago and chose it for the same reasons again, and we were NOT DISAPPOINTED. We chose the breakfast included and everyday the staff was friendly, at the breakfast buffet, the front hotel staff, and house keeping. We appreciated their conversations about our day, and the hotel is in a great location to shops, restaurants, transportation and easily walkable to all that Vienna has to offer. We love this hotel and if we return to Vienna we will certainly stay here again.
Stayed 10 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, decent value for money

We had a one night night here as it was well located for the Vienna to Bratislava boat. the hotel was clean, the room was average size but had a large comfortable bed and the bathroom was very good, with modern fittings and a powerful shower.
Stayed 1 night in Apr 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Close to centre but in a nice little platz with bars and restos
Stayed 4 nights in Jun 2023

8/10 Good

Cornelia

Liked: Cleanliness, staff & service, amenities
Breakfast was good. Staff were very polite, friendly and helpful. Didn't much like the red and black painted corridors.
Stayed 3 nights in Apr 2024

8/10 Good

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 3 nights in Dec 2023

10/10 Excellent

april

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night time agent was super helpful and friendly. Was able to point me in the right direction for parking.
Stayed 1 night in Aug 2022

10/10 Excellent

Alessandra

Everything ok
Stayed 2 nights in Dec 2023

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities
We arrived at this destination by taxi. Apparently in the afternoon/evening you cannot access the plaza in front by car. I wish somebody had told me this before we arrived with several suitcases in the late afternoon. I walked around the corner and found reception. They do not have anybody to help with the luggage. I walked around the corner and found reception. They do not have anybody to help with the luggage. They do have a little luggage cart you can roll over the cobblestones yourself. The plaza seems quaint and quiet but it turns into a bustling night spot for young people in the evening. If you’re looking for pubs and excitement and a youthful crowd, this might be a great choice of a hotel for you. We were very nicely greeted by reception. Our first room did not smell good and was right next to the elevator on the second floor, so I requested a change. We switched to a room on the third floor. The room was very small, but clean. There was very little room around the bed. The bathroom was fine, small but clean.One amenity I wish it had was hair conditioner. For breakfast, they charge 30 a person. It is very easy to go around the corner and get your own breakfast at a shop for less. The hotel is in a convenient location for taking a stroll by the water or going to Stephensplatz. With so many hotel options in Vienna, I do not believe this one has the amenities to be iworth the price.
Stayed 1 night in Jun 2025

6/10 Okay

Anneli

Liked: Cleanliness
Disliked: Room comfort

New Year 2023/2024 stay 3 nights

Priviledge room on 5th floor has only roof window. Very hot room and no views since roof room. Standard modern with very nice bathroom and shower. Beds ok byt really no comfort to sit down in the room. Too expensive for this standard and rating is too high. Hotel location has breakfast but it is not special and has really ordinary choices, no great selections and seating is uncomfortable and area inconvenient and warm. There is not a bar as per definition bar. We were somewhat disappointed since very high prickig per night. Would not go here again.
Stayed 3 nights in Dec 2023

8/10 Good

Yasuhiro

Liked: Cleanliness, amenities, property conditions & facilities
スタッフが親切
Stayed 4 nights in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, staff very friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amanda Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Zentrale Lage und trotzdem ruhig. Ideal für einen ersten Wienaufenthalt, da viele Sehenswürdigkeiten zu Fuß erreichbar sind. U-Bahn und Straßenbahn sind auch nicht weit.
Stayed 4 nights in Sep 2025