Dear Brice!Thank you for your feedback. We're delighted to hear that you enjoyed your experience at our historic property, despite its quirks such as creaky floors and small doors. We're glad that these characteristics added to the charm of your stay.We're pleased that you found your room to be clean and airy, and that our staff provided friendly and helpful service. Our location, close enough to the chaos yet peaceful enough in the rooms, is indeed one of our unique advantages.We appreciate your recommendation, especially for those who appreciate the character and history of older properties over perfectly renovated hotels. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience.

Thank you for sharing your experience with us. We apologize for the inconvenience caused by the lack of air conditioning in your room and the noise from the street when the window was open. We understand how important a comfortable and peaceful environment is for a good night's rest.We appreciate your feedback regarding your booking through hotels.com as a Gold member. It's disappointing to hear that the late check-out benefit was not honored as expected. Please know that we value your loyalty, and we will address this matter with our team to ensure better communication and adherence to membership benefits in the future.On a positive note, we're pleased that you found our location to be great. We strive to offer convenience and accessibility to our guests, and we're glad that this aspect of your stay was satisfactory.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.Warm regards,Hotel Management

Dear Jeff!Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of air conditioning and the small bathroom, which made maneuvering difficult. We understand the importance of comfort and ease during your stay.We're pleased to hear that you found our location to be convenient and that you enjoyed the service provided by our buffet and reception staff. Providing excellent service is our priority, and we appreciate your acknowledgment of their efforts.We will take your comments into consideration as we strive to improve our facilities and guest experience. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable stay in the future.Warm regards,

Dear Mr. Kumar!Thank you for your kind feedback. We're delighted to hear that you found our reception and breakfast staff to be helpful and friendly. Providing excellent service is our priority, and it's always rewarding to hear when our team's efforts are appreciated.We will pass along your compliments to our staff members, as they will be thrilled to know that they made a positive impact on your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

Thank you for your positive feedback. We're delighted to hear that you appreciated our hotel's excellent location in the city center, just minutes away from St. Stephen's Cathedral. We're also pleased that you found our staff to be extremely helpful. Providing excellent service is our priority, and we're glad that our team's efforts made a difference during your stay.We're proud of our hotel's older charm, with its courtyard, and we're pleased to hear that you found it renovated and comfortable. Additionally, we're glad that you enjoyed our good breakfast buffet.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Thank you for your feedback. We're delighted to hear that you found our hotel to be fantastically located in central Vienna, making it ideal for short stays. We're also pleased that you found our establishment very clean and our staff friendly.While our rooms may be basic, we're glad that it provided you with everything you needed for your stay - a convenient location and a clean space. Your satisfaction is our priority, and we're happy to have met your expectations in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another convenient and comfortable stay in the future.Warm regards,

Dear Mr Jillian,thank you for you kind review and we hope to see you again.Kind regardsTeam Pertschy

Dear Mr Arthur,thank you for your review.Please be informed that the building is actually a very old historical building and since everything in the inner vienna city is UNESCO world heritage, no renovation is allowed.Kind regardsTeam Pertschy-Reception-

Dear Michael,Thank you for best review!We are glad that you enjoyed your stay so much. We hope to welcome you some other time in our hosue.Merry Christmas and a Happy New Year!Team Pertschy

Dear Mrs Anatolevna,thank you for your review.We are very sorry that the hotel didnt meet your expectations but we try to continously to improve.Kind regardsTeam Pertschy-Reception-

Dear Mrs Woods,thank you for your review.We hope that you enjoyed your stay in our hotel.Kind regardsIssouf Sam-Reception-

Dear Mrs Woods,thank you for your review.We hope that you enjoyed your stay in our hotel.Kind regardsIssouf Sam-Reception-

Dear Mr Salaheddin,please be informed that we provide a coffee maker in family rooms.Hoping you enjoyed your stay.Kind regardsTeam Pertschy

Dear Mr James,thank you for your kind review.I hope you enjoyed your stay.Kind regardsTeam Pertschy

Dear Mrs Luisa,thank you for your kind review.we are happy to hear that our staff gave you excellent service.hoping to see you again.Kind regardsTeam Pertschy

Thank your for the positive feedback. Regarding the breakfast - the restaurant in the neighbourhood was only a emergency solution during the renovation of the flooded breakfast-room. Kind reagards Roman Bösendorfer Hotel Pertschy - Reception

Thank you for your positive review. Kind regards Roman Bösendorfer Reception - Hotel Pertschy