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SMARTments business Wien Hauptbahnhof

Star Rating
3 out of 5

Photo gallery

Featured image
32-inch Smart TV with satellite channels
Blackout curtains, soundproofing, iron/ironing board, free WiFi
Blackout curtains, soundproofing, iron/ironing board, free WiFi
32-inch Smart TV with satellite channels

Guest reviews

4.3/5 Excellent
861 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen

Map

Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna

Explore the area

Popular LocationBelvedere13 min walk
Popular LocationKonzerthaus3 min drive
Popular LocationMusikverein11 min drive
AirportVienna (VIE-Vienna Intl.)23 min drive

Choose dates to view prices

  • Apartment

    Photos of Apartment

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • Studio
    • Sleeps 2
    More detailsApartment

  • Studio

    Photos of Studio

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Studio
    • Sleeps 1
    More detailsStudio

  • Studio XL

    Photos of Studio XL

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Studio
    • Sleeps 2
    More detailsStudio XL

  • Studio Twin

    Photos of Studio Twin

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • Studio
    • Sleeps 2
    More detailsStudio Twin

About this area

Vienna

Located in Vienna's Favoriten neighbourhood, SMARTments business Wien Hauptbahnhof is near the airport and near a metro station. Spanish Riding School and St. Stephen's Cathedral are notable landmarks, and travellers looking to shop may want to visit Naschmarkt and Mariahilfer Street. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium.

Visit our Vienna travel guide
Map
Popular Location

What's nearby

  • Belvedere - 13 min walk
  • Konzerthaus - 3 min drive
  • Musikverein - 11 min drive
  • Vienna State Opera - 11 min drive
  • Naschmarkt - 11 min drive

Getting around

  • Vienna Central Station - 2 min walk
  • Sudtiroler Place S-Bahn - 5 min walk
  • Vienna (VIE-Vienna Intl.) - 23 min drive

About this property

SMARTments business Wien Hauptbahnhof

3-star Vienna apartments in Favoriten, near Belvedere
Along with coffee/tea in a common area, this smoke-free apartment building has a front desk safe and free WiFi in public areas. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and a coffee/tea maker. Weekly housekeeping is available.
SMARTments business Wien Hauptbahnhof offers 162 forms of accommodation with coffee/tea makers and a hairdryer. Accommodation at this 3-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Vienna apartment provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property
Property is professionally cleaned

Social distancing

Guest rooms kept vacant for 72 hours between stays
Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Family friendly

  • Children stay free

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Coffee/tea in a common area

Bedrooms

  • Day bed
  • Bed sheets provided

Bathrooms

  • Shower only
  • Hairdryer

Entertainment

  • 32-inch smart TV with satellite service

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair accessible
  • In-room accessibility
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 162 rooms
  • Built in 2017

Policies

Check-in

Check-in between 2:00 PM and 10:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 5:30 PM)
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
    • Guests must contact this property in advance to reserve cots/infant beds. Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping is provided every 14 days.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at SMARTments business Wien Hauptbahnhof and receive a full refund?
Yes, SMARTments business Wien Hauptbahnhof offers free cancellation on select room rates, because flexibility matters! Please refer to SMARTments business Wien Hauptbahnhof cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to 10:30 AM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11:00 AM.
Where is this property located?
Located in Favoriten, this apartment building is within 1 mi (2 km) of Military History Museum and Belvedere. Naschmarkt and Vienna State Opera are also within 2 miles (3 km). Vienna Central Station is only a 2-minute walk and Sudtiroler Place S-Bahn is 5 minutes.

Guest reviews

Overall score and ratings for SMARTments business Wien Hauptbahnhof

4.3
Excellent
861 reviews
5 - Excellent
443
4 - Good
307
3 - Okay
71
2 - Mediocre
18
1 - Poor
22
4.5
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

Anthea
Travelled with family
9 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment Hotel

Good location, handy for the train station. Useful self-check-in/out so you can arrive whenever. Great studio apartment with a really nice shower, the bed could have been softer, though.

Stayed 3 nights in Mar 2020

1/5

Ian
Business traveller
5 Mar 2020
  • Disliked: Staff & service, property conditions & facilities, room comfort
Very low quality

Customer service has degraded since SmartMents opened in 2017, the rooms were not clean, and they are massively overpriced for a living area of less than 15 sq m (As their bathrooms are 7-8 sq m) the reception is now open less hours than 2019, barely 8 hours, many times certain receptionists do not even bother to stay around, the place is very impersonal, I would not class this as a place that anyone staying in Vienna on Business would enjoy, as the seating in the rooms is not sufficient, as most other serviced apartments in surrounding countries have a full sofa for example, this is a very amature set up for a property in such a prominent place.

Stayed 3 nights in Feb 2020

3/5

Ian
Business traveller
28 Feb 2020
  • Disliked: Cleanliness, staff & service, room comfort
A very disappointing stay

The Condition of Smartments since it opened in 2017 had deteriorated exponentially, the Kitchens are looking tired and worn, the Staff are very indifferent to paying customers needs, considering Smartments charge a very high price for a very small Studio for example, they do not communicate with housekeeping, we asked for certain extras, such as Pillows and Towels, which we didn't receive until the last evening before we checked out, a complaint was filed to their HQ in Germany

Stayed 1 night in Feb 2020

5/5 Excellent

Tom
25 Feb 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2020

4/5 Good

Oozy, Liverpool,England
Travelled with partner
21 Feb 2020
  • Liked: Cleanliness, amenities

New modern apartments, great locations, o ly cleaning issue,rooms doesnt get clean daily,and not enough toiletry in room.

Stayed 3 nights in Feb 2020

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