Located in Innere Stadt, a neighbourhood in Vienna, Stairway to heaven by Welcome2Vienna is near a metro station. Hofburg Imperial Palace and Vienna State Opera are notable landmarks, and travellers looking to shop may want to visit Naschmarkt and Vienna Christmas Market. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Visit our Vienna travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Stairway to heaven by Welcome2Vienna
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a washing machine and a sofa bed. Housekeeping is available once per stay.
Stairway to heaven by Welcome2Vienna offers 3 accommodations with espresso makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds and desks. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided once per stay.
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Family friendly
Free cot
Kitchen
Cleaning supplies
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Paper towels
Toaster
Bedrooms
Bedsheets provided
Double sofa bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
Flat-screen TV with cable channels
Laundry
Washing machine
Work spaces
Laptop workspace
Comfort
Heating
Portable fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Blackout drapes
Guidebooks
Housekeeping available once per stay
Iron/ironing board
Local maps
Location highlights
In a historical district
In the city centre
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
3 units
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 250.00 per stay
An effective city/local tax rate of 2.848 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 10:00 PM and 2:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
We should mention
This property does not have any lifts
Property is also known as
Stairway heaven Welcome2Vienna Apartment Vienna
Stairway heaven Welcome2Vienna Apartment
Stairway heaven Welcome2Vienna Vienna
Stairway heaven Welcome2Vienna
Stairway heaven Welcome2Vienn
Stairway to heaven by Welcome2Vienna Vienna
Stairway to heaven by Welcome2Vienna Apartment
Stairway to heaven by Welcome2Vienna Apartment Vienna
Frequently asked questions
Is Stairway to heaven by Welcome2Vienna pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Stairway to heaven by Welcome2Vienna?
This property doesn't offer parking.
What time is check-in at Stairway to heaven by Welcome2Vienna?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 PM to 2:00 AM for a fee.
What time is check-out at Stairway to heaven by Welcome2Vienna?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Stairway to heaven by Welcome2Vienna located?
Located in Innere Stadt, this apartment building is within a 5-minute walk of St. Peter's Church, Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Salztorbrücke Tram Stop is 5 minutes by foot and Stephansplatz U-Bahn is 6 minutes.
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Reviews
Stairway to heaven by Welcome2Vienna Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
9.6
Location
8.0
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 9 out of 28 reviews
10 - Excellent
9
Rating 8 - Good. 12 out of 28 reviews
8 - Good
12
Rating 6 - Okay. 3 out of 28 reviews
6 - Okay
3
Rating 4 - Poor. 3 out of 28 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 28 reviews
2 - Terrible
1
Reviews
10/10 Excellent
ONbls
2 Jan, 2020
Liked: Cleanliness, amenities
Situation idéale pour visiter la ville, très beau quartier.
Great place in excellent location! Cosy, clean and very welcoming host.
Verified traveller
Stayed 5 nights in Dec 2019
6/10 Okay
Rainer
23 Oct, 2019
Liked: Cleanliness, staff & service
Wie schon mehrfach erwähnt ist die Wendeltreppe auf ganzer Höhe eine Herausforderung, auch wenn man das vorher wußte. Für uns ein Grund, nicht wieder zu buchen. Sonst ist die Wohnung gemütlich, wenn auch einige Ausstattungsmerkmale fehlen.
Bad communication, not what I expected for the price. Overpriced!
Verified traveller
Stayed 1 night in Sep 2019
4/10 Poor
Verified traveller
13 Aug, 2019
Liked: Property conditions & facilities
Disliked: Amenities
Appartamento carino ma non attrezzato, mancavano parte della biancheria da letto e cucina. Posizione comoda per girare a piedi. Assolutamente negativo il fatto che fosse al 5 piano raggiungibile solo da una scala a chiocciola di 96 gradini sconnessi e scivoloso....sicuramente non a norma di legge. Sconsigliato
Die Wohnung ist zwar groß und sehr gut gelegen, aber davon abgesehen bietet sie wenig Komfort. Sie ist renovierungsbedürftig und nicht gut gepflegt. Basics wie Salz, Pfeffer oder Zucker oder auch nur ein Geschirrhandtuch sind in der Küche nicht vorhanden. Wir haben auch keine Putzmittel vorgefunden. Ein Glasreiniger wurde uns auch auf Bitte nicht gebracht. Das Bad hat den Komfort einer Studentenwohnung: Eine hohe Badewanne und ein Duschkopft, den man selber festhalten muss, weil es keine Halterung gibt. Am Waschbecken stand eine verbrauchter, leerer Behälter Flüssigseife. Die Bodenfliesen teilweise kaputt. Die in einem separaten Raum gelegene Toilette ist so schlicht, dass man hofft, das kein Besuch sie benutzen muss, weil es einem peinlich ist. Ein Waschmaschine ist vorhanden, aber Waschmittel muss man sich selbst mitbringen. Alles ist auf das Nötigste reduziert. Insgesamt lieblos und überteuert. Nicht zu empfehlen.
The property is less than 5 minutes away from the St Stephens cathedral so it is really central. We had booked some tours and only had to walk a few minutes to get to the meeting points.
The apartment itself was a traditional Viennese apartment - parquet flooring, high ceilings' tall windows. It was spacious and comfortable ( dishwasher, coffee machine, washer/drier). We had a few problems ( such as lack of cutlery but emails to the co were answered instantly and problems were resolved quickly)
There’s a Spar shop nearby for groceries too.
One caveat : it’s on the third floor and only accessible by a very narrow and worn stone staircase so not suitable for the less ablebodied.
We loved it and would definitely stay there again
This place should be called stairway to hell!!!! First of all this picture of the facility is deceiving it took us an hour to find the address which was in a black alley not this beautiful building. There was no one to talk to or to get us checked in we landed up getting Hilton in Vienna. Please Expedia your reputation is at stake for promoting these facilities which are hell. We are disappointed with Expedia for putting this facility on their website and giving it 3 stars. What a joke!!!
Posizione ottima e spazi confortevoli. L'unica pecca,essendo noi al 4' piano, è una ripida scala a chiocciola molto impegnativa con le valige.
Verified traveller
Stayed 2 nights in Aug 2018
8/10 Good
Rosanna, Brisbane
22 Jun, 2018
Liked: Staff & service
No better location!
We had a wonderful stay here. It was close to many main attractions, walking distance to Stephanslaus station, and the area was safe and so pretty. The wifi was reliable, the place was HUGE, clean and tidy. Comfortable beds.
A word of warning to others travelling in summer. There is no airconditioning, and while there are many huge windows, it was HOT at times. There is also the possibility of walking up many, many stairs depending on which unit you get. We are both reasonably fit and did not have an issue - in fact, we enjoyed having to do the hard slog up 100 stairs after many yummy schnitzels! There is also no microwave, which was a bit of a pain for heating up kid's meals and milk. But really - such a small criticism!
Overall, we would definitely recommend!
The apartment was massive and well furnished, including a washer dryer. We stayed on the top floor, and the stairway was a killer, especially when you had to carry your luggage in and out - it's an old castle-style spiral stairway, and 5 flights of stairs. It was disconcerting on the final day when a random guy showed up at 7am asking questions about the apartment, including how expensive it must have been, what size it was etc, and then our phone rang about 30 times, and no one would respond when we answered - we were quite relieved to leave that day.
Verified traveller
Stayed 2 nights in Dec 2017
8/10 Good
Nicoletta , Pesaro
2 Dec, 2017
Liked: Cleanliness, room comfort
Appartamento delizioso solo per chi ha buoni polmoni e gambe!!! 5 piani a chiocciola da fare a piedi!!😥