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Don Chan Palace, Hotel & Convention

5.0 star property
Riverside tranquility awaits at this upscale retreat where guests relax in lush gardens and treat themselves to rejuvenating spa services

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Don Chan Palace, Hotel & Convention offers elegant riverside accommodations with a serene atmosphere. Enjoy coffee at the café or local dishes at two restaurants. The property features an outdoor pool, spa treatments, and free WiFi in all rooms.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Bathrobes
Shower/bath combination
Private bathroom
Rainfall showerhead
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
  • River view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Bathrobes
  • River view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living room

Executive Suite

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • River view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
  • River view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Minibar, in-room safe, desk, laptop workspace

Luxury Suite

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Vientiane, Don Chan Palace, Hotel & Convention is in the city centre and on the riverwalk. Thai-Laos Friendship Bridge and Haw Phra Kaew are local landmarks, and some of the area's attractions include Lao National Culture Hall and Lao National Ethnic Culture Park. Enjoy the great outdoors with hiking/biking trails and ecotours, or hop on a bike for hire nearby and explore all the area has to offer. Visit our Vientiane travel guide
Map
06 Ban Piawat, Rue Fa Ngum, Sisattanak District, Vientiane, Vientiane, 01000

What's nearby

  • A monk touching up the gold leaf at Wat Si Muang Vientiane
    Wat Si Muang
    5 min walk - 0.5 km
  • Mekong Riverside Park
    Mekong Riverside Park
    19 min walk - 1.6 km
  • Vientiane Center
    10 min walk - 0.9 km
  • Talat Sao
    15 min walk - 1.3 km
  • Embassy of Thailand
    3 min drive - 1.9 km

Getting around

  • Nong Khai Na Tha Station
    32 min drive
  • Vientiane (VTE-Wattay Intl.)
    16 min drive

Restaurants

  • PVO Vietnamese Food
    9 min walk
  • Vegan Center Cafe
    10 min walk
  • ຊີ້ນດາດພັນເກົ້າຍອດ
    6 min walk
  • Don Chan Palace Hotel Vientiane
    2 min walk
  • Nirvana Vegetarian Foods
    11 min walk

About this property

Don Chan Palace, Hotel & Convention

Luxury hotel by the river
At Don Chan Palace, Hotel & Convention, you can look forward to a terrace, designer shops on-site and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a body treatment or a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • ATM/banking services, concierge services and coffee/tea in reception
  • Meeting rooms, a banquet hall and a 24-hour front desk
Room features
All 215 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (208,240 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Don Chan Hotel
Don Chan Palace
Don Chan Palace Convention
Don Chan Palace Convention Vientiane
Don Chan Palace Hotel
Don Chan Palace Hotel & Convention
Don Chan Palace Hotel & Convention Vientiane
Don Chan Palace Hotel Vientiane
Don Chan Palace Vientiane
Don Chan Palace Hotel Convention Vientiane
Don Chan Palace Hotel Convention
Don Chan Palace, & Convention
Don Chan Palace, Hotel & Convention Hotel
Don Chan Palace, Hotel & Convention Vientiane
Don Chan Palace, Hotel & Convention Hotel Vientiane

Frequently asked questions

Does Don Chan Palace, Hotel & Convention have a pool?

Yes, this property has an outdoor pool.

Is Don Chan Palace, Hotel & Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking at Don Chan Palace, Hotel & Convention?

This hotel doesn't offer parking.

What time is check-in at Don Chan Palace, Hotel & Convention?

Check-in start time: 6:00 AM; check-in end time: anytime.

What time is check-out at Don Chan Palace, Hotel & Convention?

Checkout is at 12:30 PM.

Does Don Chan Palace, Hotel & Convention provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per vehicle applies.

Where is Don Chan Palace, Hotel & Convention located?

Located in the heart of Vientiane, this luxury hotel is within a 15-minute walk of Wat Si Muang, Haw Phra Kaew, and Wat Si Saket. Parkson Laos and Vientiane Center are also within 15 minutes.

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Reviews

Don Chan Palace, Hotel & Convention Reviews

8.0

Very good

8.2

Cleanliness

6.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 47 out of 145 reviews
Rating 8 - Good. 61 out of 145 reviews
Rating 6 - Okay. 24 out of 145 reviews
Rating 4 - Poor. 7 out of 145 reviews
Rating 2 - Terrible. 6 out of 145 reviews

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Items stolen from my room. Disappointed customer.

I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リバービューがおすすめ

メコン川沿いのホテルなのでリバービューの部屋がおすすめです。タウンからは車移動必須なのがマイナスですが、その分静かで落ち着けます。
Stayed 2 nights in Feb 2020

6/10 Okay

Willem

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is ok and breakfast is good , no free shuttle in to town . Cost 10 dollar , same with the so called free shuttle to the airport
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and the staff very good I will refer other guest to the hotel
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

眺望の良い老舗ホテル

メコン川に面しており、高層階からの眺望は素晴らしかったです。 昔ながらの老舗ホテルで、若干老朽化はしていますが高級感があります。朝食も品数が豊富で、ラオスの代表的な麺料理のカオビアックも食べられて良かったです。 ただ、周囲には店など少なく孤立しているため、移動には車が必須になるかと思われます。館内には夜遅くまで開いている中華系スーパーがあるため、ちょっとした買い物には困りませんでした。
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice experienced for our first stay in a nice hotel in Laos.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
the staff were great and helpful and the property is in an excellent location.
Stayed 3 nights in Nov 2019

2/10 Terrible

A, 東京

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはやる気が無い。言葉使いが悪い。態度が悪い。最悪。
Stayed 9 nights in Oct 2019

8/10 Good

DOREEN CHIN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well maintained

Satisfied with 24h open space gym
Stayed 1 night in Jun 2019

8/10 Good

Jung

Liked: Cleanliness, staff & service, property conditions & facilities
전반적으로 만족하나 시티사이드 숙박이다 보니 밤 늦게까지 컨벤션센타에서 소음이 발생 시내와 다소 먼 거리
Stayed 8 nights in Feb 2019

10/10 Excellent

jongmuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굿굿굿

가격대비 좋았습니다. 직원들 친절하고요
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテル

新しいとは言えないが、色んな設備が整っており、スタッフの対応も素晴らしい❗
Stayed 1 night in Dec 2018

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don Chan Palace lives up to its name

We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay
Stayed 5 nights in Jan 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don Chan Palace is worth your visit

Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.
Stayed 1 night in Jan 2019

4/10 Poor

victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone mattress

Terrible experience. The property is located in the middle of nowhere and caters primarily two Chinese and Korean tour groups which is perfectly fine but everything in the hotel is done with that in mind. Horrible internet and no cable TV service other than Chinese language channels and absolutely nothing in English or any other language. Pool and fitness area are terrible with equipment that may be 50 years old. Breakfast buffet also terrible with a lack of protein of any kind. In other words noodles breads some fruits and vegetables but almost nothing in terms of protein. And I would be remiss if I did not point out that the worst thing of all was the mattress which was obviously a slab of stone covered by a piece of foam. I enjoy a firm mattress but this was something I had never experienced before. Coming from someone who has certainly slept on the floor using a thin futon I have to say this was the most Rock Solid that I have ever slept on and it made for horribly sleepless nights.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテル

市街地から少し離れていますが、タクシーやシャトルバスがありますので気になりませんでした。 新しくはないですが、様々な施設が整い、清潔感があり、スタッフの対応も素晴らしかったです。
Stayed 1 night in Dec 2018

10/10 Excellent

Koby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The are big, the breakfast Is good, the location close to the makong River
Stayed 1 night in Nov 2018

8/10 Good

Michael

Very good in general. The elevators are slow. Need more electric outlets, The locations of current outlets are inconvenient. The shower water power is not strong enough.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Nous y avons passé 4 nuits en novembre 2018 . La chambre était spacieuse, confortable et agréable . Le service était impeccable . Nous tenons à remercier le personnel de cet établissement, lequel a rendu notre séjour très très agréable . Cet hôtel est très bien situé ; par l arrière on arrive sur une rue , à droite en longeant on est le long du Mékong qui donne sur le marché de nuit .
Stayed 4 nights in Nov 2018

8/10 Good

HENRIK NICOLAY AARSTAD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Old hotel, that needs renovation

This hotel is very old, and need a lot off renovation. The staff is amazing and the rooms are very good. But the swinging pool is horrible.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
メコン川を　見下ろす景色は、良いかと思いますが 雨季でしたのでメコン川に沈む夕日が見られ無かったのは残念です フロントで　円えの両替は出来ませんでしたが、街中の商店では タイ　バーツが使えました
Stayed 1 night in Jul 2018

10/10 Excellent

Mingjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a big hotel in the area, with lots of conference rooms. Hotel staff are professional. The rooms are quiet, even close to the elevator. it's about 15 minutes from the airport. The only thing needs to be improved is its wifi speed.
Stayed 1 night in Jul 2018

8/10 Good

Gyuwan

Liked: Cleanliness, staff & service, room comfort

친절한 서비스

객실은 나쁘지않았으나, 침대가 오래된거 같은 느낌,......친절한 서비스.....타운다운까지는 거리가 있어서 뚝뚝이 타고 나가야함... 주로 중국인이 많이 이용함.

8/10 Good

JR-Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am totally satisfied with the staff. They are absolute friendly and helpful.
Stayed 3 nights in Apr 2018