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Reviews of Lao Silk Hotel

2.5 out of 5
Lao Silk Hotel
Ban Mixai, Francois Ngin Road, Near Riverfront, Vientiane

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 89 reviews" "
Rating 8 - Good. 35 out of 89 reviews" "
Rating 6 - Okay. 23 out of 89 reviews" "
Rating 4 - Poor. 6 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was located near the mekong and night market.
Stayed 13 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.hi there food and drinks were great food good food great food good atmosphere great food good service great service thanks to you for food service great service food and food service
Stayed 10 nights in Jan 2019

10/10 Excellent

Maying, California

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

4/10 Poor

Paul, Saigon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Who does these reviews? The hotel was clean and modest but lacked any security and the stated "benefits" were not there. So no safe, no coffee jug, no mini bar, no desk, no balcony. It was not that it was a bad hotel just double the price it should have been and the misleading advertising which meant I had to spend a substantial part of short stay in Vientiane sorting out alternative accommodation.
Stayed 5 nights in Oct 2018

6/10 Okay

Joe, Udon Thani

Disliked: Cleanliness, room comfort
No lift and the room had an ant problem. Great location, minimal breakfast.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Over priced
New Lao Silk Hotel was ok abit over price you can get a 3 stars hotel for that price room size pretty small bath room got leaking water everything is a walking distance good location
Stayed 2 nights in Oct 2018

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Erika

Liked: Cleanliness, staff & service
Good to stay here in Vientiane
Good place to stay in Vientiane, close to all the nice places, 1 min. walk from the coworking place if you need to solve any last minute thing. Staff is very helpful and friendly, fair breakfast and fair price.
Stayed 3 nights in Dec 2017

8/10 Good

lai, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and good location, near the night market , staffs are helpfulland nice
Stayed 2 nights in Dec 2017

8/10 Good

A traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location for variety of food and activities
The hotel front desk is welcoming, whether it's your first time checking in or coming back from a time around town. I sat in the lobby while my room was being cleaned and was given complimentary water as I waited. The room has AC that functions well. This was my second stay In The New Lao Silk Hotel, the wifi was better. However, both times the water warmed up enough to take the chill away. I left the water running to allow time and still had to take a slightly chilly shower. The quick shower was nothing to be majorly concerned about because the location, cleanliness and customer service made the difference.
Stayed 3 nights in Oct 2017
Response from Bundith on 10 Nov,2017
Thank you, Your welcome again next time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room close to highlights of the town
Room was quite small, but clean and adequate. Close to good restaurants and night market, in a good neighbourhood. Staff could be more endearing but when we needed help, like for them to fill our bottles, they were very kind to pass it to the kitchen staff to fill it up for us.
Stayed 2 nights in Sep 2017

2/10 Terrible

Jackie , Maryland, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible!!! Not even worth a one star!! Stay Away
Please don't stay here if Orbtiz offers you this package deal. It's a -1 rating at best. I arrived at the hotel. Exhausted from my long flight. The room was in the rear of the hotel between 2 buildings, horrible views, lowest quality bedding, old curtains and decor. Even the front desk check in staff said it wasn't a nice room. The pics on the website have been altered. While I paid for the room, I chose another hotel instead. Try the Central Boutique Hotel or the D Park Design.
Stayed 1 night in Jun 2017

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean
Exceptionally clean, comfortable, good WiFi, aircon, good shower, friendly staff, great location.

10/10 Excellent

Doris, Utah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to many good restaurants
We arrived a day late due to Laos air cancelling our flight. The hotel was quick to respond to our email & have a pick up for the next day, and also helped us get a tour on our way back to the airport the following day.

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities
Not exactly luxurious but not bad for the price. Friendly and helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
I was here for a fair while and had a room that looked out onto the road, I found the breakfast to be of high quality, with a few different choices available, the bed was comfortable, the cleaning standards for the room were high, the staff were friendly and helpful and there was sufficient storage space within the room for my stuff. An issue was that the room door was left ajar whilst I was staying there after the cleaners had cleaned my room. Thankfully it seems that nothing was taken as a result by other individuals staying at the hotel, but it did give me quite a surprise, I told the man at the front desk and he apologised. The window in my room wasn't completely sealed, so some mosquitoes did manage to enter the room at night, which was quite annoying. Overall I was happy with the stay regardless.
View from the room no.1
View from the room no.2
View from the room no.3

6/10 Okay

Roy

Liked: Cleanliness, property conditions & facilities
Room a bit small but comfortable. Did not have a safe deposit box. Breakfast choice limited but decent.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very mediocre hotel. Room very simple, felt more like in a cheap guest house rather than a hotel.

8/10 Good

partha

Liked: Cleanliness, property conditions & facilities, room comfort
Great location and clean comfortable room
Basic hotel right in the middle town. Minutes walk from the riverfront nightmarket and other great restaurants and cafes. Room was small but tidy, comfortable and with a clean room and exceptional hit shower. More than enough. Breakfast was basic eggs and toast. nice little sitout area with cafe and bar to put your feet up inbetween sightseeing. PS. No lifts if your not fond of walking and get stuck with a 4th floor room

10/10 Excellent

Valerie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Lao Silk hotel was nice. Room was small but clean and comfortable. It was a bit hard to communicate with staff who don't really speak English but overall we enjoyed our stay there.

6/10 Okay

Verified traveller

Disliked: Staff & service
Good price but poor service
Ok hotel for the price. Staff was not very helpful regarding sightseeing and such. I had to go to a nearby hotel to book a tour.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location!
Lao silk hotel was a solid budget hotel. The rolm had A/C, hot water, wifi, small but cold refrigerator, and a great location within walking distance of many restaurants, night market, massage, and riverfront. You cant beat the value for price, no complaints here!

6/10 Okay

Børge

Disliked: Staff & service, room comfort
Simple. Bad breakfast. But good location
Very simple place. Bad breackfast. But perfect location

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Good little hotel
Good points. Good breakfast, clean room and comfy bed, my room faced the road and it was still quiet at night and it's very close to the night market and local attractions. Bad points wifi not great at all. If you are looking for a good room and not really bothered about pool or gym etc you can't go wrong. As always in Laos the staff were fantastic as well

8/10 Good

John, Land O' Lakes, Florida, USA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel is close by everything,
Staff is very friendly and helpful. In general , hotel kept it clean at all the time. Would return next time.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Lao silk
Basic but good location. Only 2 mins walk to the night market on riverfront

8/10 Good

hyungseok, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine hotel.
good value for price. mind that there is no lift. temple view-room is kind of 'half' temple view. would stay again if can stay 1st or 2nd floor.

10/10 Excellent

David, Llanelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff great location great value hotel.
Great value hotel in a nice location close to night market and the river with plenty of choices for eating, and sightseeing. Staff very friendly and really nice freshly made breakfast.

6/10 Okay

John, Atlanta

Liked: Room comfort
Only bad thing was the TV had poor reception...watched snow mostly

10/10 Excellent

Thomas, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay.
Good hotel for a short stay, friendly staff with good service.

6/10 Okay

Verified traveller

Disliked: Staff & service

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近景點，5分鐘行到眉公诃边， 夜市熱鬧、 飲食多選擇、 很多食店、例如日本、韓國、意大利、中國、泰國等
Stayed 1 night in Jan 2020

8/10 Good

迷い猫同好会, 東京

Liked: Cleanliness, staff & service
空港からのバス停からも近く、バスターミナルも徒歩圏です。周囲は観光客向けの施設が多く、レストラン、マッサージ、レンタサイクルがたくさんあります。 スタッフも外国からの観光客に英語で丁寧に対応してくれます。 部屋は清潔に保たれてますが、ちょっと古いです。特に窓は日本の基準だと許可がされない危険なものでした。 最大の欠点はエレベーターがないこと！　5階の部屋だったので大変でした。 旅慣れた人の宿には十分と思います。
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel idéalement situé...!! Quartier très animé le jour et la nuit mais pas particulièrement bruyant..
Stayed 2 nights in Nov 2019

10/10 Excellent

TAKESHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい
清潔感もしっかり保たれ、スタッフも優しく、非常にレベルの高いホテルだと感じました。周辺もレストランはたくさんあり選択肢に困ることはないし、ナイトマーケットもすぐそばです。 一つ欠点をあげるとするなら、エレベーターがないので、5階の部屋への上り下りが少ししんどかったことかな。
Stayed 2 nights in Sep 2019

10/10 Excellent

yo, Osaka

Travelled with family
Liked: Cleanliness, staff & service
シーツが汚れていました。 ホテルには写真にある、プール設備はありません。
Stayed 1 night in May 2019

8/10 Good

JIN, China

Liked: Staff & service
엘리베이터가 없다. There is no elevator. 창문이 있으나 조망이 없다. There is a window but no view.
Stayed 1 night in Apr 2019

6/10 Okay

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from mr keota on 20 Mar,2019
thanks

6/10 Okay

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from mr keot on 20 Mar,2019
thanks

6/10 Okay

daniel

Liked: Cleanliness
Disliked: Room comfort
5 étages sans ascenseur Beaucoup de bruit la nuit par la pompe qui alimente la réserve d'eau sur le toit La piscine est de l'autre côté de la rue à 50m dans un autre hôtel
Stayed 3 nights in Mar 2019
Response from mr keota on 20 Mar,2019
thanks

8/10 Good

JUEON

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
위치는 최고지만 위생은 살짝 아쉬워요!
갹실은 전반적으로 아담하고 깔끔했어요! 비엔티안 주변관광지로부터 왕복 1시간이면 갔다 올 수 있을 만큼 시내 중심지에 있어요. 호텔 주위에 툭툭이랑 방비엥 혹은 루안프라방을 가는 버스 티켓 판매소가 있어 편했어요. 다만 저희가 갔을 때 계속 발견되는 모기와 수압이 약한 물은 아쉬웠어요.. 호텔 직원들은 정말 착하고 친절했어요
Stayed 1 night in Feb 2019
Response from mr keota on 20 Mar,2019
thanks

4/10 Poor

Eva

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2019
Response from mr keota on 20 Mar,2019
thanks

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
위치는 굿
벌레는 많아요. 조식도 가성비는 좋지만 시리얼에서 개미가 나왓어요.. 샤워하다가 엉덩이도 물리고.....ㅋㅋㅋ
Stayed 1 night in Jan 2019
Response from mr keota on 20 Mar,2019
thanks

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
色々な体験が出来る場所
まず立地条件はナイトマーケット、コンビニ、バスターミナルにも近く、とても良い場所でした。部屋は狭いですがこの料金には珍しく、かなり清潔感があり清掃もしっかりとされており、窓があって明るく快適に過ごす事ができました。スタッフに関しては、干渉され過ぎず適度に愛想も良くて、程よいという感じ・・・。近くに遅くまで拝観出来て拝観料がいらない寺院があり、運良く僧侶の方とお話する機会もありました。托鉢スポットとなっている場所も近いので、盛りだくさんの体験が出来ました。
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
위치는 시내 중심가라서 편리 했으나 방 싸이즈가 작아 좀불편 함을 느꼈음 만약 다시 예약 한다면 좀더 큰 방으로 하고 싶다
Stayed 1 night in Jan 2019

8/10 Good

hannu

Liked: Cleanliness, staff & service
Near nightmarket & many restaurants
Ok place to stay. Clean. Value. No elevator in hotel. Good wi-fi.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2018