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Reviews of Seasons Riverside Hotel

3 out of 5
Seasons Riverside Hotel
25 Fangum Road, Sitthane Neua Village, Sikhottabong District, Vientiane

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 30 reviews" "
Rating 8 - Good. 15 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

6/10 Okay

Leah

Just OK
Compared to a different hotel I stayed in on the same trip, this was not as good. It was very noisy from the street, the bathroom was just adequate, and the breakfast was not so nice. Considering there are many choices, which were a better value, I would not come back to this one.
Stayed 1 night in Oct 2022
Response from Pheng on 28 Nov,2022
Dear Leah Roblin,We apologize very much for all services are not good as another place. So, now we are talking about this problems to our team to solve and improve to be better.We will do the better for all services as we can.Thank you very much for your comments and stay with us.With best regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, right on the river. Great dining locations, close to the night market. A little old, but well kept and clean
Stayed 3 nights in Feb 2020
Response from Thong on 27 Feb,2020
Thank you for your recommend and we hope that you will come to stay with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location and service
The staff is very friendly. The breakfast was quite odd and some more variety would be better. The bed was uncomfortable. They did bring us extra pillows. The area is great right by all the bbqs and music and on the riverside. Can be loud with the music but stops by 11:30.
Stayed 3 nights in Dec 2018
Response from Thong on 23 Jan,2019
Thank you for your comment, we will improve them and i hope you'll stay in our hotel again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i have stayed here several times. i find it quite pleasant and the staff are nice. it is very good value for the price which jncludes a simple but decent cooked breakfast. The bar next door has music every night until about 10:15 which i like, but others may not.
Stayed 8 nights in Nov 2018
Response from Thong on 23 Jan,2019
Thank you for your good re-action to our hotel and i hope that you will come to stay with us again

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort
The hotel was not bad, reception area very modern, rooms and levels could do with an upgrade but comfortable

10/10 Excellent

Jean, Bandar Seri Begawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the Mekong river!
It was our first time in Laos and it was our honeymoon trip. The place is perfect just a few steps out of the hotel and you can see the Mekong River. Great staff and very helpful. They have upgraded our room from double to king size bed as they knew it was our honeymoon. The staff are amazing especially receptionist Mr. Sisouvanh Viliathong. There is a night market nearby about 15mins walk. Live music by the Mekong river as there are plenty of restaurants. There are tricycles nearby the hotel which you can negotiate to take you around tourist spots they are helpful.

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Won't be back.
Nothing much of interest in the immediate area. Very long walk or tuk tuk to everything.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2018

6/10 Okay

Rob, Japan

Liked: Property conditions & facilities
Disliked: Staff & service
Awful Brekfasts
We had a superior room, which was spacious and well furnished (although the closet was extremely shallow). TV had an OK selection of channels; A/C worked well; and there was always hot water. Location is good, although Vientiane’s better restaurants are 15 to 20 minutes’ walk away. Staff seemed pleasant enough, but disinterested at the same time. Wi-fi was weak. Breakfast, as other reviewers have noted, was terrible — a few odd choices poorly cooked, nothing to drink except powdered coffee and cheap tea, etc. Also, breakfast is only served starting at 7, so extremely inconvenient if you’re leaving the city early. It’s expensive for what it is, and better value can be found elsewhere, but you can also do worse. To sum up, room was nice but the rest of the experience was pretty meh.
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
just ok
Free airport transfer but difficult to arrange. Very loud at night. Room was ok, not super comfortable. Less than I expected for the price. Also cleanliness was less than I expected for the price.
Stayed 1 night in Jan 2018

8/10 Good

Joe, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, cool staff
Lost my card in an ATM late one night - the staff drove me to the bank to sort things out. Cool people at this hotel. The manager drove me to the airport himself. Location is right on the river - mini mart across the street, short walk to the bars and restaurants. Tasty breakfast with eggs and 4 meal choices along with a little vegetable buffet. Would recommend.
Stayed 4 nights in Sep 2017

8/10 Good

Alex, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, 2nd stay here when visiting Vientiane, staff are lovely and very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the Mekong
Nice hotel in a lovely location, friendly and helpful staff. Stayed in hotels costing double the price and more of the Seasons Riverside in Vientiane and they were no better.

10/10 Excellent

tynno, LV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view to the river
The room look nice but they don't have pool. I hope they make better room services.

4/10 Poor

Tony, Chiang Mai . Thailand

Liked: Cleanliness
Disliked: Property conditions & facilities
Season of Discontent
I stayed in the Seasons for 10 days from 27th January. My trip to Vientiane was partly business partly pleasure. Since about 2002 I have visited Vientiane many times and stayed in 4 different hotels. Seasons is the worst and most expensive ever. Good points: 1. Riverside location. 2. Clean and reasonably comfortable room. Bad points: 1. the advertised roof top restaurant and bar doesn't exist. I was advised to go next door to the Sengtawan hotel for the roof top restaurant and view of the Mekong2: The telephone in my room didn't work for the entire duration of my stay in spite of frequent reminders to various staff members to fix it. 3. The hotel wifi kept breaking down and had to be reset. Because there was no telephone that meant I had to go down to reception to try to get reconnection. 4. Laos has numerous fruits including bananas, mangoes, papaya, pineapple. In spite of this there was always only a miserable plate of cheap water melon on offer at breakfast. 5. There was no tea/coffee making facility in my room and only one very uncomfortable stool (not chair) to sit on. The manager was on holiday when I was there (hopefully in a better hotel than Seasons) so I couldn't complain directly as there was no assistant on duty.

2/10 Terrible

Erika

Stayed 2 nights in Jun 2022

8/10 Good

MATEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Thong on 9 Mar,2020
Thank you for staying with us and we'll see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港から近い。バス停からも近い。メコン川沿いのロケーションで、近くにレストランもたくさんある。
Stayed 1 night in Jun 2019
Response from Thong on 27 Jun,2019
Thank you for your recommendation and we hope that you'll come to stay with us again.

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
อยู่ริมนำ้ผโขง วิวดี ( ต้องเดินออกมานอกโรงแรม ไม่ไดลนัก)สะดวกในการหาร้านอาหาร อาหารเช้าดี พนักงานบริการด้วยนำ้จิตนำ้ใจดี
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

nachayapat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะดวกดี
มีที่จอดรถ เดินไปตลาดได้
Stayed 1 night in Oct 2018

10/10 Excellent

Olivier

Liked: Cleanliness, property conditions & facilities, room comfort
Confortable et propre
Hotel situé à proximité immédiate de restaurants et bars avec terrasses donnant sur les bords du fleuve très animés le soir, chambre spacieuse, petit déjeuner préparé à la commande, wifi disponible à tous les étages, ensemble de l'hotel très propre. Points négatifs : excentré des points d'intérêts touristiques, et personnel parlant peu l'Anglais.
Stayed 3 nights in May 2018

8/10 Good

neng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สถานที่พัก ใกล้ ร้านอาหาร ในเมือง ช่วงเย็น
สถานที่พัก ใกล้ ร้านอาหาร ในเมือง ช่วงเย็น หาของทาน ได้สะดวก ใกล้สนามบิน
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

4/10 Poor

Takayuki

Disliked: Staff & service, property conditions & facilities, room comfort
ただ広いだけの部屋
壁、洗面所、鍵等はリニューアルされている 部屋は広いがベッド以外何も無し 広い部屋にキングサイズベッドがどーん ちょっと座るのもベッドのみ ヘヤードライヤーが全館で3台のみ2泊して常に貸し出し中 冷蔵庫はあるが壊れて使い物にならない リバーサイドのオープンエアレストランが近いのが唯一よかった点かな
Stayed 2 nights in Jan 2018

10/10 Excellent

CAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phượt Lào
Vị trí tuyệt vời Chỗ đậu xe hơi hạn hẹp nên bị chút và chạm nhỏ.
Stayed 2 nights in Jan 2018

8/10 Good

udamamo, 神奈川県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
河岸沿いのホテル
立地は、街の中心地の河岸沿いで、観光へ行くにも便利なホテルです。お食事も少し歩けば色々なお店がありました。夜はすぐ隣に屋台村のようなお店が立ち並び、とても賑わってましたね。コンビニは徒歩15分歩かないとないのですが、ビールくらいなら近くのお店で調達出来ました。部屋は小綺麗という言葉が合うと思います。清潔感があって、決して広いわけではありませんが、私一人で使うには十分でした。朝食もまあまあおいしかったです。一つだけ残念だったのは、今回のプランは往復の空港からの送迎が付いていたのですが、往路はホテルに2回メールしましたが、何のレスもなかったため、タクシーを使わざる得ませんでした。。(復路は私から話しをしたので、さすがに空港まで送っていただけましたが。)またヴィエンチャンに行くチャンスがあれば、ここに泊まろうかと思います。
Stayed 2 nights in Oct 2017

8/10 Good

Maew, Lamphun, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax stay made work happily progress
If you are going for work in Vientiane, Lao PDR...consider this hotel for your stay. The hotel management is very nice ...staffs are helpful...nearby full of delicious restaurant with the Mekong view..
Stayed 11 nights in Aug 2017

8/10 Good

takahashi, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
メコン川に面したロケーションがいい。ナイトマーケットにも近く、リバーサイドに沢山のレストランがある。
VIPの予約していたが、当初はスタンダードだったので、話をして、VIPルームに変更。ちょっと時間がかかったが、差額分の返金もチェックアウトの時、現金でいただいた。円満解決。