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"The resort was clean, comfortable, has potential, with spacious rooms and friendly staff, but improvements in communication, maintenance, and guest management are needed. Significant issues with reservation accuracy at check-in(reserved two king rooms but was given one king and one room with two queen beds because my original reservation had been given to another party. I had been in contact with the hotel before arrival and received confirmation the day before that both king rooms were reserved), limited communication about compensation, and inconsistent dining experiences (Ember and Vine was not recommended based on our experience, with a $12 plate of just lettuce and a very long wait time. The café had very limited options and was the only place open early morning, and Trova was decent but made errors in our order twice. The pizza was good and fresh. We also encountered maintenance concerns (appeared to be small insect-like debris (possibly silverfish or similar) coming from the faucet in one room, and the second room had a ceiling leak above the full-length mirror, both of which were concerning, including a faucet issue and a ceiling leak, as well as overcrowded pool areas with limited seating(a family-friendly resort, but supervision in shared areas could be improved, as children were often running and splashing even in the hot tub, making it difficult to relax). On a positive note, the fireplace was a nice touch. Xavier, go-kart team and security were very kind/helpful."

"The property is gorgeous! Everything you could possibly want. Did not realize and maybe I missed the small print, but you cannot pay for anything in cash at the resort. Other than that our state was absolutely perfect and one of the most relaxing times I have ever had."

"Fantastic people and space. Couldn’t ask for better! "

"Cool, fun hotel with friendly, helpful staff. Convenient area within walking distance to the beach and many of the bio bay tour or other activity meeting spots. Nice rooftop lounge area with a hot tub and bar that starts partying at 4 pm on the dot (which could be a downside if you’re trying to get an afternoon nap). Good restaurant for dinner downstairs but not much for breakfast, and when we were there not much was open early in the day—Vieques takes island time seriously it seems. "

"Floor full of sand mosquitoes in the room. Shower curtain had mold"

"La chambre et la salle de bain était propre. Tout se fait à pied dans les allentours si vous aimer marcher. Le propriétaire a été très serviable en me permettant de laisser mes sacs à la réception après le check out. Par contre, ayez des bouchons à disposition car les poules crient même la nuit!"

"Hard to get hold of staff, otherwise it’s a wonderful property to stay"

"The place was well maintained, close to the beach, excellent customer service and wonderful breakfast. Would definitely stay there again."

"Staying with Skip and company at Casa de Tortuga was delightful. We loved our apartment with three bedrooms. It was in a nicely walkable location and close to all the attractions of La Esperanza. The pool area was beautiful and well maintained and a cool refreshing dip helped us wind down after a hot day. In addition to the loaner beach equipment, Skip gave us great advice on beaches to go to and things to do. I can’t wait to go back!"