Vietnam National Puppetry Theatre

was extremely disappointed with my first hotel choice, which prompted me to book this hotel instead. I can't fully describe the amazing experience I had here. I have never been treated so well at any hotel I have stayed in throughout my lifetime. The staff knew me by name, addressed me personally, and greeted me warmly every time they saw me. The staff was simply incredible. I can't believe this hotel isn't ranked number one among the four hotels in the group. I am seriously considering coming back to Vietnam just so I can stay here again. It was truly a phenomenal experience, and I am sincerely thankful and grateful to every member of the staff—from the front desk team to the amazing chefs and servers who made the breakfast buffet such a wonderful experience. Thank you all for making my stay so memorable. —Alpha

Very central and the staff are the most kind and attentive people. I booked my tours on get your guide but Rosie at the hotel showed me better quality crusies at the same price but with added convenience of hotel pickup and drop off. And better tours than what I had booked. I ended up getting the biggest suite on the cruise and upgraded free to a luxury line at no added cost. The hotel has a good relationship with the best tours. Rosie at the hotel is the best booking tours. Best ones at best price. and I feel they make sure they put you on the best adventures and tours. One tour we stoped at a store on way to the 2 day cruise. They sell art made my handicapped people I bought something and forgot an expensive high speed fan at the store. I realized 10 minutes after leaving. I simply messaged the hotel on WhatsApp and told them. The staff knew the driver and called him and had him pickup this fan on his way back. While I was on the cruise I see a text with a photo of the fan securely in Staffs possession at reception. They didn’t need to do all the effort and calling and asking the driver to detour and drop it off at hotel. I never imagined a hotel and their tour group would do all of that. In this hotel you’ll find a tastefully done boutique hotel with good style. Kind and helpful and attentive staff. That go out of there way to be more helpful than any hotel I have ever stayed. I’ll back to Vietnam and I know exactly where I’m staying. This hotel.