View from property

Reviews of Old Town Trio Hotel

3 out of 5
Old Town Trio Hotel
Raugyklos str. 15A, Vilnius

Reviews

8.4

Very good

Rating 10 - Excellent. 155 out of 455 reviews" "
Rating 8 - Good. 244 out of 455 reviews" "
Rating 6 - Okay. 44 out of 455 reviews" "
Rating 4 - Poor. 7 out of 455 reviews" "
Rating 2 - Terrible. 5 out of 455 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size romms, clean, nice breakfast!
Stayed 1 night in Sep 2023
Response from OLD TOWN TRIO on 15 Oct,2023
Dear Guest, Thank you for taking the time to give us feedback on your stay with us. We are thrilled to see that you enjoyed your stay at the hotel.Kind regards,Old Town Trio

10/10 Excellent

Mike

Stayed 2 nights in Sep 2023
Response from OLD TOWN TRIO on 15 Oct,2023
Dear Guest, Thank you for taking the time to give us feedback on your stay with us. We are thrilled to see that you enjoyed your stay at the hotel.Kind regards,Old Town Trio

8/10 Good

Doaa Adel Mohamed

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
T
Stayed 8 nights in Aug 2023
Response from Old Town Trio on 5 Sept,2023
Thank you

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Accommodations, Convenient Location
Old Town Trio was comfortable and convenient, and the price was good. Definitely recommended.
Stayed 3 nights in Aug 2023
Response from Old Town Trio on 21 Aug,2023
Thank you

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Old Town Trio on 31 Aug,2023
Thank you

8/10 Good

Rimantas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Normalu
Šaldytuve paliktos kažkieno kelių dienų senumo uogos, o taip viskas gerai...
Stayed 1 night in Jul 2023
Response from Old Town Trio on 20 Jul,2023
Dear Guest, Thank you for taking some time and leaving your feedback about the hotel. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.Kind regards,Old Town Trio

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
A good stay
This was a return trip and I would certainly return again. The location is excellent: an easy bus ride from the airport, a modest walk to the bus station, and an easy walk to the old city. The room and hotel are comfortable with one notable exception: no in-room air-conditioning. During my stay the night-time temperatures declined nicely so an open window was enough. But in the midst of another European heat wave, this could be a problem.
Stayed 1 night in Jul 2023
Response from Old Town Trio on 25 Jul,2023
Thank you

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Old Town Trio on 25 Jul,2023
Thank you

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay
A very good choice. Modern and well appointed, with one notable exception: no air conditioning in the room! At night the temperatures dropped enough to be comfortable to sleep, but if we were in the midst of a heat wave, it wouldn't work. The location is excellent. Easy to reach by public transport from the airport. Short walk to the bus station and into the old town. Decent choice of restaurants within walking distance.
Stayed 1 night in Jul 2023
Response from Old Town Trio on 25 Jul,2023
Thank you

6/10 Okay

betty Mae R

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Old Town Trio on 29 Jun,2023
Thank you for your stay. Hope next time will be better.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Old Town Trio on 29 Jun,2023
Thank you

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Old Town Trio on 28 May,2023
Thank you

10/10 Excellent

Vida

Stayed 1 night in May 2023
Response from Old Town Trio on 10 May,2023
Thank you

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was brill reallyhelpful
Stayed 2 nights in Feb 2023
Response from Old Town Trio on 11 Mar,2023
Dear Howard, Thank you very much for your review of your stay at Old Town Trio! It is important for us to know the opinion of our guests.

8/10 Good

Zenonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Overall a nice place to stay.
Stayed 1 night in Feb 2023
Response from Old Town Trio on 4 Mar,2023
Dear Zenonas, Thank You for posting a 8* review, we are so glad You enjoyed Your stay. We look forward to welcoming you back very soon. With warmest regards,

10/10 Excellent

Srdjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very pleasant, staff in the lounge was kind, there wasn't much noise and location is close to center. Happy with my stay
Stayed 4 nights in Feb 2023
Response from Old Town Trio on 23 Feb,2023
Dear Guest, Thank you for the high 5/5 review of our hotel. We will be happy to see you again!

10/10 Excellent

FARIJ

Stayed 1 night in Sep 2022
Response from OLD TOWN TRIO on 14 Sept,2022
Dear Farij, Thank you for taking some time and leaving feedback about your stay with us. Hope to see you next time!

10/10 Excellent

Mikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Old Town Trio on 24 Aug,2022
Dear Guest, We are happy to know that you enjoyed your stay with us. Hope to see you next time!

4/10 Poor

Richard

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OK location, but there is nothing good about this hotel. - rooms are consistently not cleaned properly - even after multiple complaints - there was no air conditioning in our room. When it's 27c outside, it is even hotter inside our room. And that means no good sleep for a week - noisy. There is always a TV blaring in reception, and people talking loudly smooking outside room windows. Do not stay here, we will never come back.
Stayed 7 nights in Jul 2022
Response from Old Town Trio on 9 Aug,2022
Dear Guest, Sorry for your bad experience in our hote. We will try to do our best for other cliens.

10/10 Excellent

Mark

Stayed 1 night in Jul 2022
Response from Old Town Trio on 31 Jul,2022
Dear Mark, We are happy that you enjoyed your stay with us. Hope to see you again when you will be back in the area! :) Kind Regards,

8/10 Good

Dimos

Stayed 1 night in Jul 2022
Response from Old Town Trio on 6 Jul,2022
Thank you

10/10 Excellent

Kayleigh

Stayed 1 night in Jun 2022
Response from Old Town Trio on 26 Jun,2022
Dear Guest, Thank you for taking the time to give us feedback from your stay with us. We are thrilled to see that you enjoyed your stay at the hotel. Kind regards, Old Town Trio

10/10 Excellent

Evgeny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2022
Response from Old Town Trio on 23 Jun,2022
Dear Guest, Thank you for taking the time to give us feedback from your stay with us. We are thrilled to see that you enjoyed your stay at the hotel. Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness good ,comfortable beds
Stayed 3 nights in Nov 2021
Response from Old Town Trio on 13 Nov,2021
Thank you for choosing our hotel, and thank you very much for taking the time to provide feedback on your stay with us. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Old Town Trio on 15 Sept,2021
Thank you

8/10 Good

Sara

Stayed 1 night in Sep 2021
Response from Old Town Trio on 18 Sept,2021
tHANK yOU :)

10/10 Excellent

Anshul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Old Town Trio on 6 Aug,2021
Dear Guest, Thank you for taking the time to give us feedback from your stay with us. We are thrilled to see that you enjoyed your stay at the hotel. Kind regards,

8/10 Good

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Very well located to access Old Town area.
Stayed 1 night in Jul 2021
Response from Old Town Trio on 15 Jul,2021
Dear Ray, Thank you for taking the time to give us feedback from your stay with us. We are thrilled to see that you enjoyed your stay at the hotel. Kind regards,

8/10 Good

Miss A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Old Town Trio on 2 Aug,2020
Thank you

6/10 Okay

Giedre, New York

Liked: Property conditions & facilities
Very little attention to guests, the receptionist would not even say hi in the morning. It had a very bad smell.like people were smoking inside...The room was not cleaned well, they wouldn't even fix your bed nicely . The hotel is new but cheaply made. The beddings and towels seemed to be clean.
Stayed 2 nights in Mar 2020
Response from Old Town Trio on 13 Mar,2020
Dear Guest, Thank you for taking some time and leaving your feedback about hotel. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. Kind regards, Old Town Trio

8/10 Good

Diana

Stayed 1 night in Feb 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, FABULOUS breakfast!!! Friendly staff, you won't be disappointed
Stayed 3 nights in Jan 2020
Response from Odl Town Trio on 12 Feb,2020
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and modern. It was quiet so I slept really well. The location is also walkable to good restaurants, coffee shops and the Old Town.
Stayed 2 nights in Jan 2020
Response from Odl Town Trio on 12 Feb,2020
Thank you

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this motel only thing that made it a bit difficult was the lack of an elevator so you had to cart you bags up flights of stairs, apart from that it was a lovely quiet clean with very friendly staff for a affordable price. Thank you
Stayed 2 nights in Jan 2020
Response from Old Town Trio on 13 Jan,2020
Thank you

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff not really helpful when we ask for assistance regard our bus ticket
Stayed 1 night in Dec 2019
Response from Old Town Trio on 7 Jan,2020
Thank you

8/10 Good

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good night sleep good location for city centre
good location for city centre but parking is hard to find. The hotel entrance is grubby but rooms are nice and modern
Stayed 1 night in Oct 2019
Response from Old Town Trio on 6 Jan,2020
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Old Town Trio on 6 Jan,2020
Thank you

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019
Response from Old Town Trio on 20 Dec,2019
Thank you

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Odl Town Trio on 6 Nov,2019
Thank you

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Old Town Trio is quietly situated just off Kauno Gatve and is just a few minutes walk from Vilnius bus and train stations. I stayed there for two nights with my son and we both thought that the hotel, rooms and situation were very quiet. The rooms were extremely comfortable and the breakfast choice was varied and one of the best that I've seen. We'd absolutely stay again when in Vilnius.
Stayed 2 nights in Oct 2019
Response from Old Town Trio on 28 Oct,2019
Dear Guest, Thank you for taking the time to give us feedback from your stay with us. We are thrilled to see that you enjoyed your stay at the hotel.

10/10 Excellent

Ben, NY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and breakfast as excellent
Stayed 3 nights in Oct 2019
Response from Odl Town Trio on 22 Oct,2019
Thank you

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No lift for a start, very disappointing having to carry luggage upstairs. Car parking cost extra. one good thing is it was a short walk to the Old town centre, a beautiful place to visit. Breakfast absolutely rubbish. I would not go back to this hotel.
Stayed 2 nights in Oct 2019
Response from Odl Town Trio on 22 Oct,2019
Thank you

10/10 Excellent

John

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value and great location. Friendly welcome and the room is freshly decorated with modern furniture and fittings. Goid breakfast too. Stunning value given how little i paid
Stayed 1 night in Oct 2019
Response from Odl Town Trio on 22 Oct,2019
Thank you

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location very near to both the station and old town. Facilities are standard but clean and comfortable and offer everything you need. The wifi was good. Breakfast included the standard fare of bread, cheeses and cold meats, but also surprise additions each day such as aubergine salad, chinese rice, roast potatoes, crepes. There are two very good bars nearby, Snekutis and Bar aziliskas.
Stayed 4 nights in Oct 2019
Response from Odl Town Trio on 10 Oct,2019
Thank you

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from Odl Town Trio on 10 Oct,2019
Thank you

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
An OK hotel for a one night stay. Comfortable and efficient, but with a good breakfast. The service leaves something to be desired. Staff were curt and often rude, but maybe this is a local style of hospitality?
Stayed 1 night in Sep 2019
Response from Odl Town Trio on 22 Oct,2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019
Response from Odl Town Trio on 1 Oct,2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent checkin process, good room with comfortable bed
Stayed 1 night in Sep 2019
Response from Odl Town Trio on 1 Oct,2019
Thank you