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Novotel Viña del Mar

4.0 star property
Travelers enjoy the outdoor pool nestled in gardens at this coastal hotel, where rooms offer ocean views perfect for morning coffee moments.

Choose dates to view prices

Just steps from Acapulco Beach, Novotel Viña del Mar offers a peaceful setting with a garden and outdoor pool. Guests enjoy in-room WiFi, al fresco dining at Veranda, coffee at the on-site shop, and the sauna. Visitors consistently praise the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(46 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(25 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
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About the area

Located in Vina del Mar, Novotel Viña del Mar is in the city centre and near the beach. Palace Vergara and Flower Clock are notable landmarks, and the area's natural beauty can be seen at Acapulco Beach and Quinta Vergara. Looking to enjoy an event or a match while in town? See what's going on at Sausalito Stadium. Visit our Vina del Mar travel guide
Map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000

What's nearby

  • Acapulco Beach
    Acapulco Beach
    10 min walk - 0.9 km
  • Wulff Castle
    Wulff Castle
    3 min drive - 1.7 km
  • Mall Marina
    12 min walk - 1.0 km
  • Quinta Vergara
    15 min walk - 1.3 km
  • Vina del Mar Casino
    15 min walk - 1.3 km

Getting around

  • Viña del Mar Station
    15 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    88 min drive

Restaurants

  • Sikdorak Viña
    1 min walk
  • Virgin Coffee
    1 min walk
  • La Flor de Chile
    5 min walk
  • Kunstmann Craft Bar
    5 min walk
  • Roberta
    3 min walk

About this property

Novotel Viña del Mar

Upscale hotel near Acapulco Beach
Located close to El Sol Beach and Mall Marina, Novotel Viña del Mar provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Veranda, offers breakfast, lunch, dinner, light fare and al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a water dispenser
  • A 24-hour front desk, a banquet hall and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 141 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19 for adults and USD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar
  • Veranda

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,928 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 22, per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 19 for adults and from USD 19 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 22 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Frequently asked questions

Does Novotel Viña del Mar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Novotel Viña del Mar pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 22 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Novotel Viña del Mar?

Self-parking is free at this property.

What time is check-in at Novotel Viña del Mar?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Viña del Mar?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Viña del Mar provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Novotel Viña del Mar located?

Located in the heart of Vina del Mar, this hotel is within a 15-minute walk of Acapulco Beach, Mall Marina and El Sol Beach. Vina del Mar Casino and Quinta Vergara are also within 1 mi (2 km). Viña del Mar Station is 15 minutes by foot and Hospital Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Viña del Mar Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 257 out of 438 reviews
Rating 8 - Good. 111 out of 438 reviews
Rating 6 - Okay. 34 out of 438 reviews
Rating 4 - Poor. 20 out of 438 reviews
Rating 2 - Terrible. 16 out of 438 reviews

Reviews

Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, clean, refreshing water and the surroundings very comfortable and inviting. We thoroughly enjoyed the space
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Juan

Bueno
Stayed 1 night in Feb 2026
Verified

8/10 Good

Eda

Liked: Cleanliness, amenities
The room was beautiful and clean. Also, the Complementary coffee was delicious . However, the door stopper was a major tripping hazard. To be specific, once you close the entry door, the stopper just stays on the floor and gets on the way to use the closet. I tripped twice with it. I highly suggest that gets change before someone gets hurt.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were fine, clean and spacious. Breakfast had a limited offering particularly with the fruit. The staff were courteous but a few smiles would have been welcome. Hotel is in a good location for beach and restaurants.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Ricardo

Disliked: Amenities
Desayuno mucho desorden
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jessie

Disliked: Amenities
Ok room, good location, great breakfast, bad shower, it sprinkled all over the floor, bathroom was always flooded, we called them , all they did was give us extra towels for the floor
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Viviana

He reservado muchas veces via Hoteles.com con mi tarjeta Visa inclusive para otras personas sin embargo esta es la primera que no pude cambiar el cobro a la tarjeta del cliente real.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy coming and going, good parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Milton

Liked: Staff & service, property conditions & facilities
The manager Francisca was very accommodating when we had a problem with the AC . She also went out of her way to make sure we were happy . Good experience!!
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Jesus Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación cómoda y sin ruidos
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

debora

Liked: Staff & service
Disliked: Amenities
Deveriam ter vergonha de adicionar esse hotel à categoria Novotel. Nem pra Ibis ele presta. Quarto com teto caindo, ar condicionado inexistente, aquecimento na ducha muito menos. A água da ducha, é em gotas.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ingela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
x
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pequeno almoço
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
los perrros no estan permitidos en el restaurant, uno debe tomar desayuno o cenar en la terraza ahi hace frio, se supone que el hotel es pet friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Barbara De Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel te elegiría en mis otras ida a viña

Desde la primera vez que me hospedé en Novotel. Me he sentido acogida , me he sentido como en casa , segura , los espacios que brindan dan tranquilidad. Solo me gustaría acotar en alguna mejora con la conexión TV , que pueda tener como aplicaciones para conectarse a Neflix , amanzon, para así poder disfrutar alguna película o serie agradable , ya que canales que cuenta no se logra mucho esto ver algo bueno .
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Claudio

Liked: Cleanliness
Disliked: Room comfort

Decepcionado

Era una estadía por 3 noches donde nunca tuvimos agua caliente. Después de la segunda noche tuvimos que dejar el hotel por este motivo. El hotel solo nos compensó con 25 mil pesos …….
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient rate and location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención impecable, las instalaciones de muy buen gusto y calidad. El desayuno es muy completo, y los amenities muy completos .
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Silvia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel 4 estrelas. Estacionamento gratuito, instalações novas e confortáveis, boa localização. Recepcionistas simpáticas e prestativas. Porém, o que deixa a desejar é o café da manhã. Não vale a pena!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Edegar

Liked: Cleanliness, staff & service, property conditions & facilities

Foi tudo muito bom

Todo bem!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect business hotel. Staff very kind. Big room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 2 nights in May 2025