"Staying at theRoyal Palace hotel was everything that we needed for the night. The attention to detail was impeccable, and the staff was amazing. Thank you for making our 1 night stay great. Definitely will return for an extended stay for hoilday."

"Charming hotel, great location, lovely pool area, private and refined."

"Fantastic boutique hotel with every staff member so welcoming and helpful. I'd recommend this hotel to everyone. Great location as well. Comfortable beds and great Ac. Breakfast was so fresh as well Anna was very attentive an matre de in Restaurant was so lovely in the morning at our breakfast table ..."

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction."

"The hotel is beautiful, clean and the service is amazing. It’s located in the old quarters so you need to be prepared for a busy and loud street. But once you enter the hotel, it’s feels like you walked in a completely different place"

"excellent service from staff, always having a smile on their faces and greeting us and having the right amount of small talk. also special thanks for acceding to my last minute request for decor and they even added in a cake! their breakfast area is small but has right amount of food. seems like ..."