"This hotel is AMAZING, has a great location, you feel welcomed as soon as you arrive. Jenne was very helpful and friendly. You can walk to all the main attractions from this hotel. We received a free room upgrade! We would definitely come back to this hotel. Thank you all, great team."

"The staff were amazing! Location was great. Thank you Anna for going above and beyond and new manager Alex was lovely. They even kept our luggage while we went to Sapa for a few days. Then transported our luggage to their sister hotel as they didn’t have a room for us when we returned."

"The rooms are nice, clean and comfortable. The staff are very helpful, nice and friendly. The breakfast is great and beyond our expectations. We love everything during our five days staying at this hotel!"

"EVERYTHING AND EVERYONE was amazing!!! Incredible, world class breakfast selection."

"Super friendly staff - we booked the room with the balcony on the top floor which was spacious and had all the facilities we needed."

"This hotel is an oasis of tranquility in the busy city of Hanoi. The rooms are spotless, the beds are SO comfortable and the amenities are excellent. That being said, it is really the staff that puts this at the BEST hotel we have ever stayed at. Each staff member is very warm, professional & anticipate ..."