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Reviews of Beach Spa Bed and Breakfast

4 out of 5
Beach Spa Bed and Breakfast
2420 Arctic Ave, Virginia Beach, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 258 reviews" "
Rating 8 - Good. 36 out of 258 reviews" "
Rating 6 - Okay. 12 out of 258 reviews" "
Rating 4 - Poor. 12 out of 258 reviews" "
Rating 2 - Terrible. 11 out of 258 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

2/10 Terrible

Jessica

Travelled with partner
Disliked: Staff & service
Literally needed a police escort to leave this place due to a situation with a fight that led to some drunk friend of the innkeeper following us to our Suite screaming at us. We had to lock ourselves in the room... We never met the actual innkeeper Tina. She was nowhere to be found. We met Kyle who PORTRAYED himself as the innkeeper. During our entire stay, there were constantly random people coming in and out of the innkeeper's apartment at all hours of the day. And on the last night of our stay, the police were called to break up a violent fight in the innkeeper's apartment. One man involved was drunk and actually fled. That same man later came back and we were outside, and he asked us to use our phone and we said no. He followed us into the BnB screaming that we couldn't come in HIS house (despite being paying guests) and followed us up the staircase to our suite. We slammed the door in the guys face and had to call for a police escort to leave the establishment. I've emailed 4x, texted the actual owner countless times, and was promised a refund, but it has yet to be given. I will follow legal course, but I HIGHLY recommend staying away from this place. It's run down, and there's a lot of shady stuff going on that the actual owner was not even aware of. Whether this is an isolated incident or not, no one seems to care enough to rectify it, and that's a testament to how this place is run...
Stayed 3 nights in Sep 2021

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service
We entered to find no one there to assist for over an hour. While waiting we found 3 roaches. Doors were left opened in a few areas. Bathroom would not flush and was full! We did not check in!!!!
Stayed 4 nights in Nov 2021

10/10 Excellent

Bruce, Greenville

Stayed 2 nights in Sep 2021

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
I had a VERY late check in, i drove in way after the front desk closed. However, Stephani was so sweet and considerate to help me access my room after hours. I look forward to coming back again (during business hours) 😀
Stayed 1 night in Nov 2021

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! It was so lovely and breakfast was delicious! We will definitely be back next time we are in town.
Stayed 1 night in Oct 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Liya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I love how beautiful the place was and the breakfast was great the room was in great condition and extremely home like ! The service we got for the lady was extremely bad she was out front rude and treated different guests with different tone and it was so clear why she was doing it and was disappointed on how she treated people of different backgrounds.
Stayed 1 night in Aug 2021

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is near the beach front and easy walkability to stores, restaurants and the beach. The property managers are very friendly and the breakfast was delicious! It was a great get a away for me.
Stayed 1 night in Oct 2021

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet little hot tub area. The attendant was helpful and friendly. Shower situation could be improved, but overall a great experience.
Stayed 2 nights in Oct 2021

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In keeper Kyle was very friendly and a great cook.
Stayed 2 nights in Oct 2021

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Likes: Great location, quiet room, friendly proprietor, clean bedding & towels, delicious breakfast, awesome shower. Dislikes: The property was messy, linen carts stunk up the hallway by our room, carpet and chair in our room needs a professional cleaning.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed and breakfast.
You have got to stay here. Awesome.
Stayed 2 nights in Oct 2021

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location!
Stayed 4 nights in Sep 2021

4/10 Poor

Catherine, Selbyville

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Took a long time to check in, host kept pushing the time to check in, as room not ready. We wrote a confirming email indicating arrival time. We suspect shortage of staff ( a problem all around due to COVID). The room had ac unit which was dirty, moldy? All around area downstairs was messy, greenery was overgrown We would not go back.
Stayed 2 nights in Sep 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming staff. Convenient. Quaint and perfect for stay
Stayed 1 night in Sep 2021

10/10 Excellent

Todd

Stayed 1 night in Sep 2021

2/10 Terrible

joanne

Travelled with family
Disliked: Amenities, property conditions & facilities
We spent over $500. For 2 nights. It was spacious. The shower was either too hot or went too cold. The first morning breakfast was frozen not fresh and no fruit. Coffee machine was broken. The second morning there was NO BREAKFAST and even no coffee machine. He made me coffee and when I poured the cream, it was sour. I requested more cream. There wasn’t any. I requested a refund (to no avail). I also at the beginning explained that I wanted the other $250 to be charged to my partners card. The said they would but charged me again. Owner “is too busy to return my call” . Made our stay a nightmare!!!!!!!! Also the place was clean but not very nice. Old
Stayed 2 nights in Sep 2021

6/10 Okay

Richard, Cincinnati

Travelled with family
Disliked: Staff & service, amenities
We liked the short two block walk to the boardwalk. The breakfasts were never what Ai consider “B&B chef quality” but rather Days Inn servings. No refills of anything offered. The unique Shower “pod” is only slightly larger than a phone booth and despite its many jets, only the overhead one worked. Good luck getting in if you are overweight! Outside needs a complete landscape redo. Hedge growing out into the sidewalk and entryway. All in all, not worth a price premium for a Days Inn experience.
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Terrible ru down place. Maybe it was good 5 years ago. Person at front desk never there the room was unclean the shower didn’t work broken. I also think someone may have gotten in my room probably the in keeper.
Stayed 1 night in Sep 2021

6/10 Okay

Vicki

Travelled with partner
Disliked: Staff & service
In all fairness, this facility was okay. I missed the charm of having a host who cared about my experience that usually comes with a B and B. The owners do not live there or show a personal interest. Usually you learn a bit about the history of the property. The price was much higher than I usually pay for a more satisfying experience. The property was not well maintained and did not have an air of pride about it. The bathroom off the eating area needed repair and all the supplies were sitting out. Guess they’ll get to it soon? The fence around the hot tub was in disrepair and the hot tub was full of sand. By the way, they do not supply a hair dryer in the room but did bring one upon request. Also we were promised one breakfast but “Amazon did not deliver it” (??). However we still received a great breakfast. When we ran out of coffee, the attendant replenished it but didn’t bother to serve it or even to tell the people out on the porch that he’d made it. It was just that air of doing the bare minimum that was off putting. No thanks for staying here or thanks for being our guest. I just expected more charm, I suppose. If I were the owner, I’d replace Kyle with someone who has more people skills and spruce up the place a bit.
Stayed 1 night in Sep 2021

10/10 Excellent

Hosay, Montclaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the homie feeling of the spa. Tge hostess was awesome! Clean roons and a huge bathroom.
Stayed 2 nights in Aug 2021

2/10 Terrible

Dalila

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m extremely pissed off and the reason is because I spoke with the owner of the hotel and they told me that there was no reservation that was made this hotel.com and you guys are actually only money and you’re acting extremely ridiculous and not reimbursing me back my money so you are going to get a lawsuit if you don’t comply as it should be reimbursing me my money back.
Stayed 2 nights in Aug 2021

2/10 Terrible

Doug

Travelled with partner
Hard to say since our reservation got cancelled the day before we arrived due to CoVid! Destroyed our vacation! Had to stay at a crappy hotel due to shortness of notice. Looking forward to receiving our full rebate.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was amazing! She was friendly, and easy to work with! House keeping also did a great job! The food! Let me tell you! It was so filling and delicious! If they’re making strata or French toast, DON’T eat a muffin while waiting for it! You’ll get full and wish you had room for the amazing food they just cooked for you! You’re close enough to the beach to walk to it, yet far enough not to deal with the crowds of the boardwalk. HIGHLY RECOMMEND!
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing breakfast! Very attentive staff, 2 blocks from the Atlantic Ocean…
Stayed 2 nights in Aug 2021

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal beach stop
Fantastic location close to the beach and away from the noise. Check-in is super easy and breakfast is amazing. A great place for a night or a week
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location was really great for this B&B. A quick 5 minutes walk to the beach/boardwalk, a Walgreens and a 7/11 c-store. We stayed in the Newcastle room and it was the perfect setup with a king bed, and ensuite bath/shower. The free on-site parking was great, lot was only full one time and we were able to park on the street. The hot tub was just okay, and while they do have chairs and beach towels for use, there were only 3 so we were lucky that we got to use them with many other guests staying. Overall the place isn't anything out-of-this-world special, but just average and we got what we needed out of it!
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
close to the beach but the service was bad, the A/C did not work noise was coming from out side unit, no hot water, no breakfast as was told, no clean towel, no to-lite paper no body was in front desk no call answered
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
A great little getaway spot with sweet staff and simple parking. 2 Blocks away from the beach with a lovely breakfast provided each day of our trip. I'd reccomend this spot if you're looking for something quaint and homey with friendly staff and good food.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
I didn't know I would have to climb a 13-step spiral staircase, and since I just had a hip replaced, it was difficult for me. The room had cob webs on the lamps, old rose petals and a used sock behind one chair. The breakfast service was very disappointing. There was either no coffee or it was cold. It was apparent that the staff was overwhelmed.
Stayed 2 nights in Jul 2021

4/10 Poor

Ana M

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

4/10 Poor

Wijitha

Stayed 1 night in Jul 2021

10/10 Excellent

Lauri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our trip was fabulous! We were very well taken care of and treated like family. Breakfast was amazing everyday. The only thing I would change is for the coffee to be a bit hotter and stronger. I think it will be very difficult to find any location as enjoyable as this stay was anywhere we travel!!! Special thanks to Tina (the innkeeper) for everything.
Stayed 4 nights in Jul 2021

10/10 Excellent

Chanetia

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, cozy & comfortable
Stayed 3 nights in Jun 2021

10/10 Excellent

Cecil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would do it again!
The Beach Spa provides exceptional service, great breakfast, and conveniently located.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating.
Stayed 2 nights in Jun 2021

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Misty B.

Liked: Cleanliness
The innkeeper was great.
It was easy to book. The property was clean, nice scenery. Very close to the beach.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spaciousness of the room, loved the balcony, the custom shower/bath needed some TLC. Flexible shower cable should have been replaced. Very obvious (and easy fix). I wish we had been told that there was construction going on outside our window as we specifically chose this location to get away from noise. Fortunately, we have ear plugs as we travel a lot. And our SUV was coated in dust from the construction site.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. The staff was extremely polite and friendly.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really adorable. Tucked away just a few blocks from the beach, you get way less of the 'tourist' feel from the length of corporate hotels that run along the beach but you still can walk to the beach comfortably. Adorable rooms, showers were so cool, and the breakfast was delicious!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good!!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Cute and convenient stay
We enjoyed our stay, and thought the B&B had a lot of charm. Great location, just a short walk from the beach. Our room was up a very steep spiral staircase, which was a surprise. It was fine, but something to note if you have large luggage or trouble with stairs. The breakfasts were OK, but if you don’t get there right away, you might be out of luck. Nothing seemed to be replenished, and some food was left out longer than it should have been, imho. Check in and out was very easy.
Stayed 2 nights in May 2021

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities
Not What We Expected - Not Worth the Price
We stayed at this facility as part of a longer trip. This is an older house converted into a B&B. The rooms are small with just a bed, nightstands, armoire and a chair which we had to move so that we wouldn't trip if we had to get up in the middle of the night. The bathroom is very small with a stand alone sink (no counter), a toilet, and a spa bath. There is a spa hot tub outside but it was closed for COVID - however, it is very small. The bath has a jetted tub with seats, side jets, and a rain shower. There is supposed to be music but it didn't work. There was no extra toilet paper in the bathroom. We didn't realize that the extra supplies were in the armoire in the bedroom (makes no sense). The windows have the old fashioned shades. I woke up at 4 a.m. thinking that the sun was coming up but it was the porch light next door. If light bothers you when you sleep, you should definitely bring a sleep mask. The bed was comfortable. There is only one person who is in charge of running the entire facility, making it difficult for that person to attend to specific requests. The "breakfast" part of the B&B was some packaged danishes, fruit, some salad, and some boiled eggs in a tupperware container. Coffee maker is difficult to use and kept clogging. There are only two small tables in the breakfast seating area. This B&B is located 2 blocks from the Va Beach boardwalk so there are plenty of things to do and restaurants within walking distance.
Stayed 1 night in May 2021

2/10 Terrible

Stacie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t get to stay at the hotel! The morning after my reservation they sent a text saying my reservation was cancelled because the rooms were all taken. I called to make sure it wasn’t a prank and the receptionist had no sympathy In apologizing for the cancellation. Wasn’t very professional.
Stayed 1 night in Jun 2021

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
I'm waiting for my refund. Enough said.
Stayed 3 nights in May 2021