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AC Hotel General Álava by Marriott

3.0 star property
Family-friendly hotel connected to the convention centre in Vitoria-Gasteiz with a restaurant

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Photo gallery for AC Hotel General Álava by Marriott

Daily buffet breakfast (EUR 14.30 per person)
1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains
Gym
Daily buffet breakfast (EUR 14.30 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • Parking available

Room options

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About the area

Map
Avenida Gasteiz, 79, Vitoria-Gasteiz, Alava, 1009

What's nearby

  • Cathedral of Santa Maria de Vitoria - 8 min walk - 0.7 km
  • Virgen Blanca Square - 10 min walk - 0.8 km
  • Plaza de Espana - 11 min walk - 1.0 km
  • Armory Museum of Alava - 13 min walk - 1.1 km
  • Mendizorroza Stadium - 3 min drive - 1.8 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
  • Vitoria (VIT) - 10 min drive

Restaurants

  • ‪Panaderia - Pasteleria Diago - ‬4 min walk
  • ‪Bar-cafetería Sant-rhu - ‬5 min walk
  • ‪Toba's Tavern - ‬3 min walk
  • ‪Bar Batela - ‬4 min walk
  • ‪Goliat - ‬3 min walk

About this property

AC Hotel General Álava by Marriott

Family-friendly hotel located in Lovaina
At AC Hotel General Álava by Marriott, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site Mediterranean cuisine restaurant, AC Lounge, offers breakfast, lunch and dinner. In-room WiFi (surcharge) is available to all guests, along with a gym and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Luggage storage, smoke-free property and multilingual staff
  • Free newspapers, a lift and meeting rooms
Room features
All 107 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as safes and WiFi.
Extra conveniences in all rooms include:
  • Sofa beds and cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Plasma TVs with digital channels
  • Desks and phones

Languages

English, French, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 8 per 24-hour period)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14.30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Lounge

Things to do

  • Gym

Family friendly

  • Cot
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,616 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.30 per person
  • Fee for in-room wireless Internet: EUR 8 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

AC Hotel General Álava
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz

Frequently asked questions

Is AC Hotel General Álava by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel General Álava by Marriott?

Self-parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at AC Hotel General Álava by Marriott?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at AC Hotel General Álava by Marriott?

Checkout is at noon.

Where is AC Hotel General Álava by Marriott located?

This family-friendly Vitoria-Gasteiz hotel is located in the business district, within a 10-minute walk of Europa Conference and Exhibition Centre, Museo de Ciencias Naturales and Anillo Verde. House No. 27 and Mural Eskuz-Esku Crecimiento are also within 10 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 18 minutes by foot and Vitoria-Gasteiz Station is 18 minutes.

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AC Hotel General Álava by Marriott Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 331 reviews
Rating 8 - Good. 157 out of 331 reviews
Rating 6 - Okay. 42 out of 331 reviews
Rating 4 - Poor. 14 out of 331 reviews
Rating 2 - Terrible. 6 out of 331 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great experience!
Stayed 4 nights in Sep 2023

6/10

Improve rooms
Stayed 5 nights in Sep 2023

8/10

The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Stayed 1 night in Dec 2022

4/10

Ac was broken
Stayed 1 night in Jul 2023

8/10

Stayed 1 night in Nov 2023

10/10

Limpieza
Stayed 5 nights in Oct 2023

10/10

Stayed 2 nights in Oct 2023

8/10

Stayed 1 night in Sep 2023

10/10

Stayed 1 night in Sep 2023

8/10

Hotel muy recomendable.
Stayed 2 nights in Sep 2023

8/10

Clásico AC.
Stayed 1 night in Aug 2023

8/10

Todo perfecto!👍
Stayed 2 nights in Aug 2023

8/10

Stayed 4 nights in Aug 2023

6/10

La habitación daba a un patio interior muy ruidoso y sin luz. El aire acondicionado hace mucho ruido y hay que apagarlo para dormir
Stayed 1 night in Aug 2023

10/10

Óptima opção, satisfeito com a escolha.
Stayed 1 night in Aug 2023

10/10

Stayed 1 night in Aug 2023

8/10

Struttura elegante Camera piccola ma con tutti i comfort Stanze un po’ rumorose per via delle pareti non insonorizzate
Stayed 1 night in Aug 2023

8/10

È andato tutto bene: personale cordiale e disponibile, camera spaziosa e pulita.
Stayed 2 nights in Aug 2023

8/10

Stayed 1 night in Aug 2023

10/10

Stayed 3 nights in Aug 2023

8/10

Camera molto piccola ma funzionale. Doccia rotta e finestra che dava su altre stanze
Stayed 1 night in Aug 2023

10/10

Stayed 2 nights in Aug 2023

8/10

Stayed 1 night in Aug 2023

8/10

Stayed 1 night in Jul 2023

8/10

Algunos elementos de la habitación pueden requerir pequeñas reparaciones o cambios.
Stayed 1 night in Jul 2023