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Reviews of Rum Oasis Luxury Camp

5 out of 5
Rum Oasis Luxury Camp
Main Street 60, Wadi Rum, Al'Aqabah

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Haytham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property with excellent welcoming service. Highly recommended
Stayed 1 night in Sep 2023

10/10 Excellent

Isaiah

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed myself at this location. So peaceful. Everyone was so helpful and the facility was generous. I appreciated the upgrade in room as the resort had availability. They did it as a surprise to me, which I thought was extremely thoughtful. Room was beautiful. It was exactly what I needed. Breakfast and dinner was excellent as well. Property manager is amazing. I would highly recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

fouad

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
2 night stay to do a jeep tour, solo exploring, and photography.
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Room comfort
Surly receptionist gave us attitude while he chainsmoked as he checked us in because he couldn’t express in English that he was asking for the site we booked through. He then put us in the wrong room (we booked a bubble, he put us in a cabin). We proceeded to freeze the entire night. Avoid.
Stayed 1 night in Feb 2023

6/10 Okay

Hamza

10/10 Excellent

Soltan

Travelled with family
Liked: Amenities, property conditions & facilities
Very amazing views
Stayed 1 night in Jun 2022

10/10 Excellent

Sandeep, Chapel Hill

Travelled with partner
Liked: Amenities, property conditions & facilities
We liked staying at this property. We met the owner, and he was very gracious. The dinner was very well organized and so was the upkeep of the property. The rooms were very clean and well-maintained. Osama at the front desk was very helpful always with a smile and always ready to help. However Ramzi the camp manager seemed to be very abrasive to the point of being rude. If you missed what he was saying then he was not happy at all. Very disappointed with him. Another thing that we did not like at the property was that the lights in the center of the property was left on the entire night so we could not enjoy the stars in the desert. Overall a positive experience.
Stayed 1 night in May 2022
Response from Ramzi S. Al-Amarat on 8 May,2022
Dear Guest, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service and we will definitely be taking your comments into consideration. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to our camp in Wadi Rum. In my name, I am the director of the camp Ramzi, I apologize to you from the bottom of my heart if I wronged you in anything. I was ready to meet all your requests, so that you would be happy in your journey with us, and to mention him never to be forgotten. What I said is not acceptable, because this is not something that I have in providing hospitality to our customers. Once again I apologize. Sincerely, Camp Manager Ramzi S. Al-Amarat

10/10 Excellent

rolland

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

10/10 Excellent

rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Les installations, le personnel, la nourriture et les activités proposées étaient excellent, je recommande ce camp
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excelente hotel, servicios de primera y con una atención del personal insuperable
Stayed 1 night in May 2022
Response from Ramzi S. Al-Amarat on 21 May,2022
Dear Guest, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service and we will definitely be taking your comments into consideration. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to our camp in Wadi Rum. Sincerely, Camp Manager

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation and food was really good. The stuff did an amazing job and everything worked out even better than imagined.
Stayed 1 night in Apr 2022
Response from Ramzi S. Al-Amarat on 19 Apr,2022
Dear Patricia, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service and we will definitely be taking your comments into consideration. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to our camp in Wadi Rum. Sincerely, Camp Manager