"The place overall felt a little run down- frayed carpets, spilt seams on the sofa cushions, etc. It was also a little off putting that we had to come back down to the front desk for bottled water, however the woman at the desk was extremely friendly. I believe her name was Aleeyah (sp?). There were no clean towels in the pool area and there were dirty towels strewn around, but housekeeping promptly responded to her request to bring more and today up. The young man that brought them was very pleasant. The men's room in the pool are was out of order, and the women's room consequentially run smelled like a urinal.
No major issues; hopefully the above concerns were due to the facility recovering from a busy holiday weekend (4th of July)."
"I wanted to take a moment to recognize D’Shaun at the front desk for the incredible service he provided during my stay. From my very first interaction with him, he went above and beyond to make me feel welcomed, valued, and genuinely taken care of.
D’Shaun was professional, patient, kind, and attentive. What stood out most was that his service never felt like he was simply doing his job — he truly cared about creating a great experience. He listened, helped with a positive attitude, and made every interaction easy and enjoyable.
In a world where great customer service is becoming harder to find, employees like D’Shaun deserve to be celebrated. He is exactly the type of person guests remember long after they leave, and he represents your hotel and brand in the best possible way.
I hope leadership recognizes the impact D’Shaun has on your guests and the value he brings to your team. He is truly an asset, and my stay was better because of him."
"The day shift staff was very helpful. As for the night shift they were atrocious. I asked for a bandaid for my son and they had to call maintenance to get one. I sat and waiting with my son for over 30 minutes. I finally went to one of the cooks in the kitchen and asked her. She went right behind the front desk where both the man and woman I asked were sitting and grabbed me a bandaid. Lazy and useless those two."
"It was amazing! The hotel, staff and the visitors were very friendly. The atmosphere was great for adult and children . Such a great place. Clean and comfortable. Would definitely recommend."
The picturesque settings of Salem Lake and Oak Hollow Lake showcase the area's natural beauty. Discover sights such as Bowman Gray Stadium, University of North Carolina School of the Arts and Winston Salem State University during your stay.
When is the best time to book a hotel with a pool in Wallburg?
You may want to consider accommodation that has an outdoor pool if you plan to visit Wallburg in the warmest months of July, August or June, when the average temperature is 24°C. Accommodation with an indoor pool may be what you want if you come to town during the coldest months of January, February or December, when the average temperature is 6°C.