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Reviews of Best Western Providence Warwick Airport Inn

2.5 out of 5
Best Western Providence Warwick Airport Inn
2138 Post Rd, Warwick, RI

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1114 reviews" "
Rating 8 - Good. 310 out of 1114 reviews" "
Rating 6 - Okay. 97 out of 1114 reviews" "
Rating 4 - Poor. 49 out of 1114 reviews" "
Rating 2 - Terrible. 37 out of 1114 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucieli

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean,
Stayed 1 night in May 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was away from transportation.
Stayed 2 nights in Apr 2024

6/10 Okay

tyronne

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located; quiet (depending on which way the room faces); comfortable. No desk lamp!! That was a bit botheresome.
Stayed 1 night in Apr 2024

10/10 Excellent

Dr. Shela

Liked: Staff & service, amenities, property conditions & facilities
Professional
Stayed 1 night in Apr 2024
Response from Bob on 27 Apr,2024
Thanks for the positive feedback Dr. Shela. We hope you come to stay with us again!

6/10 Okay

Emily

Liked: Staff & service
Excellent staff and super helpful! But my room felt small and I didn’t think it was worth $100 a night. I wanted to open my window to let fresh air in but there was a decent size hole in the screen :( I went down for breakfast at 6:00 AM and it was barely warm.
Stayed 1 night in Apr 2024

8/10 Good

Nasar

Stayed 3 nights in Apr 2024
Response from Bob on 28 Apr,2024
Thanks for the positive feedback Nasar. We hope you come to stay with us again!

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to weekend's events. The room was spacious and clean.
Stayed 2 nights in Apr 2024
Response from Ashley F. - Front Desk Manager on 26 Apr,2024
Thank you, Tanika, for the wonderful review! We're thrilled to hear you enjoyed your stay. Our staff looks forward to welcoming you back in the future!

10/10 Excellent

Jose, Centerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s very close to airport, the noise level is not too bad. Lots of airport traffic. Very nice place. Great service. Good breakfast choices.
Stayed 1 night in Apr 2024
Response from Ashley F.- Front desk Manager on 25 Apr,2024
Thank you so much for taking the time to post a review, Jose. We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except that there was no desk in my room, 234.
Stayed 1 night in Apr 2024
Response from Ashley F. on 24 Apr,2024
Thank you for the 5 star rating! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Amy, Alameda

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe here & the staff was very friendly. Great location too!
Stayed 9 nights in Apr 2024
Response from Ashley F. on 24 Apr,2024
Amy, thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Clare

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, free breakfast - perfect!
Stayed 1 night in Apr 2024
Response from Ashley F. on 24 Apr,2024
Clare, thanks for sharing your lovely ratings with us and the community. We hope to see you soon!

10/10 Excellent

Kristy

Liked: Cleanliness, property conditions & facilities
Always flean
Stayed 1 night in Apr 2024
Response from Ashley F. on 24 Apr,2024
Kristy, thank you so much for your 5/5 rating!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bob on 21 Apr,2024
Thanks for the positive feedback Jennifer. We hope you come to stay with us again!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, no frills hotel. My sister and I came out to visit family. We had separate rooms and the staff put us next to each other without us even having to ask which was nice. My room was spotless and the bed was comfy. The free breakfast had lots of options. The people working the area hustled and kept the tables clean and everything stocked. I will stay again when I am in the area.
Stayed 1 night in Apr 2024
Response from Ashley-Front desk Manager on 19 Apr,2024
Thank you so much for taking the time to write a review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight before morning flight. Leaving auto in parking lot for six days with shuttle service to airport. No restaurant on property but guided me to a fabulous one 2 minutes away. Very satisfactory stay.
Stayed 1 night in Apr 2024
Response from Ashley-Front Desk Manager on 19 Apr,2024
Thank you Preston for taking the time to write a review. We are pleased to hear that you were satisfied with your stay with us. Hope to see you back soon.

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep before an early flight. Staff was helpful, easy shuttle. All in all, a good experience
Stayed 1 night in Apr 2024
Response from Ashley-Front Desk Manager on 19 Apr,2024
Kevin, thank you for your review. Your positive remarks about our staff are much appreciated. We're delighted you found everything to your liking and hope to continue exceeding your expectations on future visits.

8/10 Good

Cen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from Ashley-Front Desk Manager on 19 Apr,2024
Thank you for leaving us a review on your previous stay with us.

8/10 Good

Shalyce, Moorestown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness; pleasant staff; and complimentary breakfast.
Stayed 1 night in Apr 2024
Response from Bob on 20 Apr,2024
Thanks for the positive feedback Shalyce. We hope you come to stay with us again!

10/10 Excellent

Conway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Convenient. Clean. Great staff.
Stayed 5 nights in Apr 2024
Response from Bob on 20 Apr,2024
Thanks for the positive Conway Shalyce. We hope you come to stay with us again!

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is definitely older, but it was VERY clean, the staff were all very kind, and breakfast was a big hit!
Stayed 2 nights in Apr 2024
Response from Bob on 20 Apr,2024
Thanks for the positive feedback Jessica. We hope you come to stay with us again!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and great staff.
Stayed 1 night in Apr 2024
Response from Bob on 20 Apr,2024
Thanks for the positive feedback Sean. We hope you come to stay with us again!

10/10 Excellent

Christine

Travelled with partner
Liked: Amenities
Loved it.
Stayed 1 night in Apr 2024
Response from Bob on 7 Apr,2024
Thanks for the positive feedback Christine. We hope you come to stay with us again!

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bob on 6 Apr,2024
Thanks for the positive feedback Benjamin. We hope you come to stay with us again!

10/10 Excellent

Keriann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bob on 6 Apr,2024
Thanks for the positive feedback Keriann. We hope you come to stay with us again!

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Such a convenient and affordable option by the airport! Always love the front desk folks and the breakfast is great!
Stayed 2 nights in Mar 2024
Response from Ashley-Front Desk Manager on 1 Apr,2024
Thank you for the positive feedback Jennifer. It is always a pleasure, come back and see us again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to stay at.
Stayed 1 night in Mar 2024
Response from Ashley- Front Desk Manager on 28 Mar,2024
Thank you for taking the time to leave us a review. We value your business and hope to see you soon!

10/10 Excellent

Luis Felipe

Stayed 4 nights in Mar 2024
Response from Ashley-Front Desk Manager on 19 Apr,2024
Luis, thank you for taking the time to rate your stay with us, looking forward to having you come stay with us again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very helpful when I needed them.
Stayed 2 nights in Mar 2024
Response from Ashley- Front Desk Manager on 28 Mar,2024
Thanks for the positive feedback Steven. We hope you come and stay with us again soon!

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and parking
Stayed 3 nights in Mar 2024
Response from Ashley- Front Desk Manager on 28 Mar,2024
We are incredibly grateful that you took the time to leave us a review. We hope to have you come stay with us again!

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Friendly and efficient check in and check out. Shuttle bus to and from airport was excellent.
Stayed 1 night in Mar 2024
Response from Ashley- Front Desk Manager on 28 Mar,2024
Patricia, we're happy to see that you had a 5-Star experience at Best Western Providence Warwick Airport Inn. Thanks for sharing.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were frendly and helpful. The hotel is quiet and relaxing.
Stayed 7 nights in Mar 2024
Response from Bob on 23 Mar,2024
Thanks for the positive feedback Elizabeth. We hope to come to stay with us again!

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. The staff was excellent, and so was the complimentary breakfast!
Stayed 1 night in Mar 2024
Response from Ashley-Front Desk Manager on 28 Mar,2024
Thank you for choosing to stay here with us at the Best Western Providence Warwick Airport Inn, we are happy you enjoyed your stay and look forward to hosting you again in the future.

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating. It is a comfortable place to be and convenient to the airport. Definitely not a five star hotel but for the price and service earns the four star rating for sure!
Stayed 2 nights in Mar 2024
Response from bob on 16 Mar,2024
Thanks for the positive feedback Georgia. We hope to come to stay with us again!

8/10 Good

jeanne

Stayed 1 night in Mar 2024
Response from Bob on 6 Apr,2024
Thanks for the positive feedback Jeanne. We hope you come to stay with us again!

8/10 Good

Eun S., Las Vegas

These guys have better service than many four star hotels I’ve stayed at
Stayed 1 night in Mar 2024
Response from bob on 16 Mar,2024
Thanks for the positive feedback Eun. We hope to come to stay with us again!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback Todd. We hope to come to stay with us again!

8/10 Good

Ndieme

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was dusty as if no one stayed there for a while. Hair on the bathroom floor. But over all the property was okay.
Stayed 1 night in Mar 2024
Response from Ashley- Front Desk Manager on 28 Mar,2024
Thank you, Ndieme for the four stars! While we're happy you had a good experience, we've taken your comments about your room to heart. We're on it! Hope to see you again soon for an even better experience.

2/10 Terrible

jason

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
they had an overwhelming amount of people from one big reserved setup, who essentially took over hotel via loud and inconsiderate behaviors after 1am. disaster. i had two kids with me.
Stayed 1 night in Mar 2024
Response from Mitul on 4 Mar,2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback Sheree. We hope you come to stay with us again!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and lobby were extraordinarily clean. The breakfast was great.
Stayed 1 night in Feb 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback Barbara. We hope you come to stay with us again!

10/10 Excellent

Marybeth, Rehoboth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Feb 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback Marybeth. We hope you come to stay with us again!

10/10 Excellent

Andrea, Paterson

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback Andrea. We hope you come to stay with us again!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and helpful. The breakfast was very good with a lot of options
Stayed 4 nights in Feb 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback James. We hope you come to stay with us again!

10/10 Excellent

SANJA

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility close airport
Stayed 1 night in Feb 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback Sonja. We hope you come to stay with us again!

6/10 Okay

Steven, Littleton

Business traveller
Liked: Staff & service, amenities
Well, at least they have good coffee places isn’t too bad if you’re just sleeping to fly out, Hotel is pretty aged in Old and beat
Stayed 1 night in Feb 2024
Response from Ashley-Front Desk Manager on 28 Mar,2024
Hi Steven, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us improve and maintain an excellent standard of service to our guests.

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback Nathalie. We hope you come to stay with us again!

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
owner is good host. breakfeast very good. clean. Very budgetary.
Stayed 1 night in Feb 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback Jason. We hope you come to stay with us again!

10/10 Excellent

Jo-Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Room was a good value for the price.
Stayed 1 night in Feb 2024
Response from Bob on 16 Mar,2024
Thanks for the positive feedback Jo-Anne. We hope you come to stay with us again!