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"Not happy , room smell "

"Quite disappointing stay. The facilities are very dated and the lift very creaky. One of the lifts (the left one) felt like your foot was going to go through the floor. Bed was like lying in cement and the pillows paper thin. Tv was small and dark. Room ventilation did nothing.. was very cold. The receptionist, Steve, was on his phone on Grindr most of the time we interacted. When he wasn’t on his phone he had all these receipts on the table and said the books hadn’t balanced that night so he was annoyed. Seemed like it would’ve been a better job to complete out of customer view. Breakfast was a mini croissant and some sliced cheese that looked like it had been out a while. The “yoghurt” looked like feta cheese and was not appetising at all. Very disappointing stay to be fair. No welcoming spirit from any of the night staff. The gents in the morning shift were a lot more friendlier. I knew it was a budget hotel , but the place looked like it needed a clean. "

"Everything was good, only the car park instruction was very unclear."

"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were comfortable and the wifi worked."

"Great room, great stay. Can't wait to visit again!"

"Food was OUTSTANDING, as was food service and hotel reception staff. Everyone was so accomodating and friendly. Room was comfortable, location very pretty. Would stay again."

"Clean and very large room, lovely polite and helpful staff"

"Really great hotel - impeccably clean and with very comfy rooms and good quality food. Would gladly recommend and stay again"

"Great location in the heart of Birmingham"