In-room safe, desk, blackout curtains, iron/ironing board
Check availability

Reviews of Comfort Inn Downtown DC/Convention Center

2.5 out of 5
Comfort Inn Downtown DC/Convention Center
1201 13th St Nw, Washington, DC

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 1003 reviews" "
Rating 8 - Good. 353 out of 1003 reviews" "
Rating 6 - Okay. 140 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 55 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqui

Great location and engaging staff!
Stayed 1 night in May 2024

10/10 Excellent

Marat

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024

2/10 Terrible

Raksha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room and everything inside it seemed to be falling apart. I heart rats too one night.
Stayed 3 nights in May 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to Smithsonian museums, affordable parking nearby
Stayed 2 nights in May 2024

6/10 Okay

Tudor

Business traveller
Liked: Cleanliness, staff & service
Clean, staff very nice. Elevator small, room well worn with signs of wear and tear everywhere (window would not close, wallpaper peeling in bathroom, furniture scratched), poor water pressure on 8th floor, poor lighting in room. Overall average at best, certainly not worth the price that is charged but unfortunately typical for D.C. area.
Stayed 1 night in May 2024

10/10 Excellent

Berwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and attentive staff! Basic room but walkable to the best areas
Stayed 5 nights in May 2024

10/10 Excellent

Marquis

Stayed 1 night in Apr 2024

10/10 Excellent

Fatemeh

Travelled with family
Liked: Cleanliness, amenities
Bed is not comfortable
Stayed 3 nights in May 2024

8/10 Good

Farah

Travelled with family
Liked: Cleanliness
The parking deck is way too far and if you’re used to not walking far to park it can be annoying. But it’s nice it’s only $10
Stayed 1 night in May 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Colleen

Liked: Staff & service, property conditions & facilities
NA
Stayed 4 nights in Apr 2024

10/10 Excellent

Ted E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five blocks from metro or could walk to the mall. Capital Bikeshare was close. Several restaurants were within 5 blocks.
Stayed 7 nights in Apr 2024

10/10 Excellent

Margery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

maria, camden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

bounphay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is near 1km 2 km to restaurant
Stayed 1 night in Apr 2024

10/10 Excellent

rajeshwari

Stayed 2 nights in Apr 2024

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with the staff and the hotel. Location was great we wore in town for volleyball tournament
Stayed 3 nights in Feb 2024

6/10 Okay

SAM

Travelled with family and small children
Disliked: Property conditions & facilities
Bedroom window curtain and bathroom window curtain are not proper working.
Stayed 2 nights in Apr 2024

10/10 Excellent

Serhiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You getting what you are paying for.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice location
Stayed 3 nights in Apr 2024

6/10 Okay

Tracy

Travelled with family
Disliked: Property conditions & facilities
Downtown
Stayed 1 night in Apr 2024

8/10 Good

Zubeyde

Travelled with family
Liked: Cleanliness, staff & service
Very noisy, room was clean and breakfast was good. Close to every where.
Stayed 2 nights in Apr 2024

6/10 Okay

Alisson

Stayed 1 night in Apr 2024

4/10 Poor

Susan

Travelled with family
Liked: Staff & service
We got in late so we didn't have the room I had reservations for. They had overbooked. So 3 people had a double bed and a pull out chair for night 1. The staff was very apologetic. But the first night was a nightmare. I don't know whyi and I thought they would make it up the second night with a better room but we just got a room when the room next to us was so close, every time they would open and shut the door, my husband would jump up thinking some one was trying to come in our room. I guess my suggestion would be to make sure you check in early.
Stayed 2 nights in Apr 2024

2/10 Terrible

Irene

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old and tired property. The rooms look like they have not been remodeled since early 90s. The photos on the website are very deceiving. Outrageous for what they charge as well. My room was $400 tax. The only good thing going for it is friendly and helpful staff. Would not stay here again.
Stayed 2 nights in Apr 2024

2/10 Terrible

Steven

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedbugs! I have horrible itchy bites appearing starting the evening after my stay :( The room was so worn down, with dirty curtains and dark brown carpet so you couldn’t tell whether it’s clean. The bathroom was tiny and looked clean enough, but there was a stench of body odor / rot emanating from the sink. Location is quiet but far from convention center. Staff was nice. I would not have stayed once I saw the room, but the whole area was sold out.
Stayed 1 night in Apr 2024

4/10 Poor

Derrick

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Comfort Inn Downtown DC has terribly small, dirty rooms. Continental breakfast was fine, but there's a strong natural gas smell on the bottom floor that will make you dizzy. I slept with the lights on because I was afraid of bugs. Room was noticeably dirty. We checked out early.
Stayed 3 nights in Apr 2024

10/10 Excellent

ALEXANDER

Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand that the physical building is old, and yes, the aesthetics can get some modern updates. However, the hotel was more than enough for what we needed: a place for the night to rest. Hot water for the shower/bath is always appreciated, the breakfast is simple, but more than enough, the staff was friendly and more than willing to help (this by observing interactions with other guests). The restaurants in the area were amazing as well. You just need to know where to go.
Stayed 1 night in Apr 2024

10/10 Excellent

Gigette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All smile staff
Stayed 4 nights in Apr 2024

6/10 Okay

Moran

Liked: Staff & service
Nice staff
Stayed 2 nights in Apr 2024

8/10 Good

Hyeun a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and nice. Property is outdated and not nice. Stairs in front are awkward. Room was outdated and drawers were stained It was much too expensive for what it was. Do not recommend
Stayed 2 nights in Apr 2024

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For the price to stay it’s not worth it. This is an extremely old hotel that needs serious remodeling. There were holes on the walls, ripped wall paper, rusted door hinges, and more…I took pictures! Highly unlikely that we would stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Shikha

Liked: Cleanliness, property conditions & facilities
It’s in downtown everything walkable.
Stayed 1 night in Apr 2024

2/10 Terrible

Bianca

Disliked: Staff & service, property conditions & facilities
Parking is 5 minutes down the street no cool when you have a baby
Stayed 1 night in Mar 2024

6/10 Okay

Lizaveta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Diana, Reading

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
It took 3 hours to get checked in, absolutely work check wait time to check in ever. My front desk associate that checked us in was so sweet and understanding regardless of the long wait times and all of us upset customers.
Stayed 1 night in Mar 2024

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No parking at the INN, parking is outside of property. 8min walk from inn.
Stayed 2 nights in Mar 2024

2/10 Terrible

C

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Advertisment is very misleading. Rooms are extremely small and out dated. Not worth the price. Very over priced.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria Antonieta

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we enjoyed the place and are very greateful with the attention of the night staff Mario.
Stayed 1 night in Mar 2024

4/10 Poor

Sara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotels staff make this hotel. There is nothing much else to say about it. It was very small. Note that the parking is 3 blocks away and you will need to walk mostly everywhere as they will charge you every time you take your car out. They should advertise that their parking is not on site. Again the staff made the stay. They were all fantastic
Stayed 1 night in Mar 2024

6/10 Okay

Nishu

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service
Great service and location
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Graeme

Stayed 3 nights in Mar 2024

10/10 Excellent

Madeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay, we were able to walk to many restaurants near by. Parking was also very easy and cheap at a very nice parking garage close by. And we loved the continental breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, this hotel was everything I wanted: affordable (nothing fancy), free breakfast, in a walkable area. The staff were very friendly and helpful!
Stayed 1 night in Mar 2024