Thank you for sharing your feedback on your stay with us. Your rating helps us improve and maintain our high service standards. We regret any inconveniences experienced during your stay. Our goal is to offer an inviting, comfortable, and bespoke guest experience. Please be assured that your comments are integral to our continuous improvement efforts. Despite these aspects, we're pleased to know that you enjoyed the remainder of your stay. We're grateful for your patronage and look forward to a future chance to fully reveal the true quality of our property.Regards, Paolo P., GM

We're so thankful for your amazing rating! Hearing that our service and product left such a positive impression on you is truly uplifting. Your feedback will be celebrated with our team, who strive for excellence every day. We eagerly await the opportunity to welcome you back for another remarkable stay, where we will continue to exceed your expectations in every way possible!Regards, Paolo P., GM

What a delightful review! We're honored by your outstanding rating and thrilled to have met your expectations. Your feedback will serve as encouragement for our team to maintain our high standards. Rest assured, we will continue to go above and beyond to ensure your next stay is just as exceptional. We eagerly await the opportunity to welcome you back for another memorable experience at our property!Regards, Paolo P., GM

Your review is important to us, and we thank you for taking the time to share your thoughts. We're pleased to hear that you had an overall positive stay at our hotel and that you found our property to your liking. Ensuring our guests have a pleasant experience is our priority, and your feedback is appreciated. We will pass on your comments to our dedicated team who helped create a positive impression. It was our pleasure to accommodate you.Regards, Paolo P., GM

What a true pleasure to receive your great feedback! We are thrilled to hear how impressed you were with all aspects of your stay at our hotel. I can see that our beautiful facilities, high-quality beds, and excellent service hit all the right notes! We will certainly pass on your gratitude to our entire team on your behalf and for looking after you so well and for ensuring that you had a memorable experience. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great experience.Regards, Paolo P., GM

Your excellent rating and feedback brightened our day! We're thrilled to learn about your memorable stay, particularly the great interaction with our team members. Providing personalized and attentive service is what sets us apart, and we're glad that you experienced that during your visit. Thank you for recognizing our staff's efforts, and we eagerly await your return for another exceptional experience.Regards, Paolo P., GM

Thank you so much for your feedback!

Thank you so much for your feedback!

Thank you for your feedback about your recent stay with us. I truly apologize that we fell short of our promise. Our aim is to provide a comfortable, convenient, and personalized experience for all of our guests, and your comments are valuable in helping us improve and enhance the quality of our services. Despite the issues you mentioned, we are happy to hear that you enjoyed the rest of your stay with us, and we are grateful that you chose our property for your visit. We hope that you will consider staying with us again in the future, as we would love the opportunity to demonstrate how exceptional our property can truly be.Regards, Paolo P., GM

Thank you for your fantastic rating! It's wonderful to hear that our service and product quality stood out to you. Your feedback will be shared with our team, who work tirelessly to ensure every guest has a memorable experience. We're already looking forward to your next visit, where we'll strive to make it even more remarkable than the last!Regards, Paolo P., GM

Thank you immensely for your glowing review! Knowing that you found our service and product top-notch brings us immense joy. Your commendation will be shared with our hardworking team, who will be inspired by your positive feedback. We look forward to the pleasure of welcoming you back for another unforgettable experience at our property!Regards, Paolo P., GMRegards, Paolo P., GM

We're grateful for your great rating! It's fantastic to hear that your stay with us was memorable. Delivering exceptional service is our goal, and we're thrilled that we hit the mark with you. Thank you again, and we look forward to hosting you again on your next trip.Regards, Paolo P., GM

Your excellent rating brightened our day! We're thrilled to hear about your memorable stay with us. Providing top-tier service is what we strive for, and we're pleased to see that reflected in your experience. Thank you once more, and we eagerly anticipate your next visit.Regards, Paolo P., GM

Thank you for taking the time to rate us so highly! We're thrilled that your stay with us was memorable. Maintaining a high level of service is crucial to us, and we're glad to see that reflected in your feedback. We can't wait to welcome you back for another wonderful stay soon!Regards, Paolo P., GM

Your excellent rating brightened our day! We're thrilled to hear about your memorable stay with us. Providing top-tier service is what we strive for, and we're pleased to see that reflected in your experience. Thank you once more, and we eagerly anticipate your next visit.Regards, Paolo P., GM

Thank you for sharing your satisfaction with your recent stay. I am elated to learn that you were thoroughly impressed with your stay and the exceptional treatment from our staff. Our objective is to provide exceptional service to truly take care of our guests, and it's always a satisfying experience to receive confirmation that we have done so. We will give recognition to every team member who was instrumental in giving you a smooth and seamless experience. The prospect of welcoming you back on many future occasions is one we relish.Regards, Paolo P., GM

Tahn kyuo so much for your feedback.

Thank you so much for your feedback, can't wait to welcome you back.

Thank you so much for your feedback we do apologize for the inconvenience we made have cause you during your stay I'm glad Theresa was able to turn you stay around.

I regret to learn that your stay with us was not the flawless experience we promised. We believe in making every stay unforgettable - with exceptional service, pristine rooms, and one-of-a-kind experiences. Our team members are our greatest asset, and we take pride in their ability to resolve any issues quickly and efficiently so that our guests can enjoy a fantastic stay. Our hotel management is committed to excellence, and they will review your stay with great attention to detail. I want to express my apologies for not meeting your expectations during your stay. I hope you will consider giving us another opportunity to show you our property at its finest.Regards, Paolo P., GM

We do apologize for the inconvenience and appreciate your feedback.

We do apologize for the inconvenience and appreciate your feedback.

We do apologize for the inconvenience and appreciate your feedback.

Thank you so much for your feedback.

Thank you very much for your stellar rating of our property. It is so wonderful that you thought so highly of the quality of our newly renovated rooms and the exceptional service we offer. My colleagues really do take the greatest care in making sure they look after our guests, in delivering the highest and most attentive levels of service. I am so pleased they looked after you, and will have great pleasure in sharing your rating with them. We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, Paolo P., GM

We do apologize for the inconvenience and appreciate your feedback.

Your feedback after your stay with us is much appreciated. We understand the importance of your rating in helping us maintain our high levels of service. While we always strive to provide a memorable experience, we acknowledge that we may have fallen short. Our aim is to deliver a welcoming, comfortable, and customized experience, and we will use your feedback to improve our services for all our guests. Nonetheless, we're thrilled to hear that you enjoyed the rest of your stay! Thank you for choosing our property, and we hope to have another chance in the future to demonstrate our exceptional amenities and services.Regards, Paolo P., GM

Thank you so much for your feedback.

Thank you for your review.

Thank you so much for your feedback.

Thank you so much for your feedback.

Thank you so much for your feedback.

We want to express our heartfelt apologies as your feedback does not match the outstanding experiences we strive to offer. Ensuring the comfort and delight of each guest is a core priority for our entire staff, and we are disappointed that we were unable to deliver a flawless experience for you. We firmly believe that the first impression sets the tone for our legendary guest service.Regards, Paolo P., GM

We're truly grateful for your feedback! Crafting exceptional moments for our guests is what drives us, and I'm elated that we managed to do just that during your visit. I'll be sure to convey your kind sentiments to our dedicated staff members who contributed to making your stay so memorable. Thank you for sharing your review, and it was an absolute pleasure to have you stay with us.Regards, Paolo P., GM

Thank you very much for your stellar rating of our property. It is so wonderful that you thought so highly of the quality of product and service we offer. My colleagues really do take the greatest care in making sure they look after our guests, in delivering the highest and most attentive levels of service. I am so pleased they looked after you, and will have great pleasure in sharing your rating with them. We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, Paolo P., GM

I am delighted to receive your review and to learn that you felt welcomed and pampered during your stay with us. Your feedback is an amazing compliment, thank you! It really is marvelous to hear how much you enjoyed the service and personal attention from the staff. Your patronage is hugely appreciated and I do hope we will have the pleasure to warmly welcome you back again. Please feel free to let us know if we can be of any assistance at that time.Regards, Paolo P., GM

Thank you so much for your review.

Thank you so much for your feedback.

We are sorry to hear that your stay with us was not up to your expectations. Your feedback is important to us and we take it very seriously. We understand that even the smallest of details can impact a guest's overall experience and we are committed to making things right. Please do not hesitate to reach out to us directly so we can discuss your concerns and find a resolution.Regards, Paolo P., GM

I am incredibly disappointed to hear your experience was not ideal. Your comments will be evaluated with full and intricate detail by our hotel management to prevent it from reoccurring. Naturally we aspire to deliver faultless service and I can see that there were many aspects of your stay that were truly disappointing. I hope you can give us another chance in the future to show you how wonderful our property really is.Regards, Paolo P., GM

Thank you so much for your feedback, can't wait to welcome you back.

Thank you so much for your review.

We feel immensely gratified by your exceptional rating! Your feedback confirms our dedication to providing unrivaled experiences for our cherished guests. We're delighted that we could leave a lasting impression on you. As we eagerly anticipate your return, we pledge to surpass your expectations again, promising an even more magnificent stay.Regards, Paolo P., GM

Thank you so much for your feedback.

Thank you so much for your review.

Thank you so much for your feedback .

Dear Tieesha,Thank you so much for choosing Capital Hilton. We do strive to offer a quality brand and pride ourselves on providing an exceptional guest experience, spacious guest rooms, an inviting lobby, our North Gate Grill - a culinary delight, and our very enviable central location. Providing the highest level of comfort and hospitality is our number one priority and we regret missing the opportunity to leave a positive impression during your visit.Warmest regards,Paolo P, GM

We do apologize for the inconvenience and appreciate your feedback.

It's disheartening to learn that your experience with us was not up to our standards. Our commitment is to ensure that every guest has a remarkable stay with us - with top-notch service, immaculate rooms, and memorable experiences. Our team is our strongest asset, and we take pride in their ability to quickly fix any issues so that our guests can get back to their beautiful and inspiring hotel experience. Our hotel management is committed to excellence, and they will review your stay with great attention to detail. I understand that we failed to live up to our promise, and for that, I sincerely apologize. I hope you will give us the opportunity to make it up to you in the future.Regards, Paolo P., GM

Dear Leith,Thank you for choosing Capital Hilton during your recent visit to Washington DC. We understand details are important, which is why we put a lot of care into the standards of our work. Your comments regarding the welcoming spirit of our Capital Hilton colleagues are most appreciated and have been celebrated with our team. We are thrilled that our location served you well - we are a prime destination during the Cherry Blossom season with many inclusions with your stay.However, I deeply regret that there were housekeeping and maintenance gaffes, and I thank you for bringing this to our attention.It was a pleasure to welcome you and we look forward to doing so again one day soon. Please let us know if we can assist in planning your next escape!Kind regards,Paolo P., GM