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Reviews of Residence Inn Washington Capitol Hill/Navy Yard

3 out of 5
Residence Inn Washington Capitol Hill/Navy Yard
1233 First St SE, Washington, DC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 913 reviews" "
Rating 8 - Good. 165 out of 913 reviews" "
Rating 6 - Okay. 48 out of 913 reviews" "
Rating 4 - Poor. 19 out of 913 reviews" "
Rating 2 - Terrible. 12 out of 913 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

maria, jersey city

The parking is too expensive. We paid $70/night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very conveniently located near Metro station. Many restaurants around. I would stay again
Stayed 7 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
easily walkable, staff were friendly and attentive. A bit pricey, hot water in the room wasn’t very hot by my standard but otherwise a nice room. They do charge tax on top of the valet parking fee expect another 10 dollars on top of the 65 if you choose to valet there but even that was probably worth it as you don’t have to find a spot and parking in the city is expensive but they really are responsive.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a business meeting but it was in a great location and just a block from Nationals Park. Service was great, the room was clean and comfortable and it included a full kitchen which was a nice feature. A full breakfast was served at no cost including hot and cold foods. The only thing that would have been nice was a bottle of water in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Carsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how they took care of you and made you feel at home
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a full week. Staff friendly.location ideal. They did keep running out of food and coffee at breakfast, but seemed very busy and staff were constantly refilling things at breakfast. Food was excellent! Coffee excellent! View from lounge/eating area overlooked grassy area, was very picturesque. Lots of comfortable seating. We saw an amazing fireworks display from our room, set off by Nationals ballpark. The only disappointment was lack of in room housekeeping. We specifically chose the hotel over Air bnb for daily housekeeping. We only got service 2x in 7 days. One of those days we were told we’d get cleaning, they never showed at all. When we alerted the housekeeping staff, in the afternoon, they agreed to come, but never did, another call to front desk resulted in cleaning next day and apology from manager by call, hand written note and a complimentary packaged snack.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a but pricey but we enjoyed our stay and do not have complaints.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for families with kids and great location
Stayed 4 nights in Apr 2024

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff was top notch!!
Stayed 2 nights in Feb 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Nice area, lots of food options (loved Circa restaurant), very close to metro station, clean, lovely and updated hotel and room, no carpet so floor was clean, breakfast was great (6:30-9am) with lots of seating. Cons: the shampoo, conditioner and body wash provided in the dispensers were junk. Shampoo didn’t lather, conditioner didn’t condition anything and the body wash smelled like public restroom hand soap. I even smelled it on my husband from a foot away after he showered. Also, our room was cleaned to only minimum standards before we arrived (example: popcorn and crumbs in pull out sofa bed), but it was still doable. They never cleaned our room during our 5 night stay, so that was disappointing, although we were jet lagged and left between 10am-12 noon for 3 of the days. Other hotels would have knocked anyway or called that evening to check if we needed anything after 2 days. The AC was loud and only seemed to blow very cold air, so it would constantly kick on and be freezing, then go off and we’d get warm. We had it set between 68 to 70, so that was tricky during April with weather in the 50s. Overall, liked our stay OK, but it was not great for longer than 2 nights, especially being late starters.
Stayed 5 nights in Mar 2024

10/10 Excellent

ulises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Vrajesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff and convenient location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jinky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me & my friends love this place very clean, & they have a good breakfast ..
Stayed 2 nights in Mar 2024

6/10 Okay

Patricia, Edgewater

Disliked: Staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Lile

Travelled with family
Liked: Cleanliness
I was not happy with the internet charge. I feel as an Expedia member this charge was a sneaky add on,
Stayed 2 nights in Mar 2024

10/10 Excellent

Lien, san leandro

Stayed 2 nights in Mar 2024

10/10 Excellent

Cyntia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a family trip with a baby girl and we were looking for a place where we could have the room apart from the living room. This hotel is perfect. Clean, no carpet, very friendly staff, the breakfast is very nice and the location is very convenient. Easy to get the subway and lots of restaurants around to choose from. Would say here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Annyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Mar 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean quiet and safe. Parking is expensive but valet is excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in is very easy and fast . They even let us check in an hour early as they knew we needed to rest already from a long drive. The Hotel is clean and helpful staff
Stayed 1 night in Mar 2024

10/10 Excellent

Claudia

Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe in this hotel, which was of higher importance for us considering we are used to small town life. The hotel has a walk in/valet entry, but then you have to take an elevator to get to the hotel lobby. Then there is another set of elevators that only go up with your hotel key card. The continental breakfast was above average, though one morning they shut down early bc it was so busy with a school trip. Room was quiet and clean. Overall a great experience!
Stayed 4 nights in Mar 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and workability
Stayed 2 nights in Mar 2024

8/10 Good

Ruchira

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Peyton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well let me just say this was a complete great experience except for one thing… the valet drivers left my windows down overnight. Obviously bugs got in my car.. including spiders and German roaches. After I noticed after getting my car from valet I immediately called the hotel. I was told that there was nothing they would do about it even though I had an 8 hour ride the next day and didn’t want to ride with bugs. So for the last night of my stay I took my car up the street and parked it for less money, lol! All I’m saying is the place is fine. Didn’t feel like I was respected by the one man I spoke to on the phone though and also would not recommend the valet
Stayed 2 nights in Mar 2024

10/10 Excellent

Jane Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 6 nights in Mar 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and beautiful! Staff was also really friendly and helpful. Breakfast being included is always great also.
Stayed 2 nights in Mar 2024

10/10 Excellent

Deeza-Mae Keitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredibly convenient! So many restaurants, coffee shops and bars that you could walk to, not to mention the metro across the street.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is pricey!!!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

sadelaraye

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really accommodating and true to its advertisement. Really recommend it!!
Stayed 1 night in Mar 2024

10/10 Excellent

Dianne

Stayed 3 nights in Feb 2024

10/10 Excellent

De Angela, Wilmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. No regrets. The staff from the Valet to front desk to cleaning staff were the most helpful and friendly people. I stayed two nights. I never hang out in the lobby of a hotel but I spent time in this lobby. Great experience. Thank you Residence Inn.
Stayed 2 nights in Feb 2024

8/10 Good

Narayanan nampoothiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Annita

Great stay. Clean and comfortable. Decent breakfast and friendly staff.
Stayed 2 nights in Feb 2024

8/10 Good

Heather

Stayed 3 nights in Feb 2024

6/10 Okay

Andrew, Moorestown

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Koki

Stayed 1 night in Feb 2024

10/10 Excellent

Ileun

Travelled with family, Business traveller
Liked: Amenities
Very clean and friendly staffs.
Stayed 2 nights in Feb 2024

10/10 Excellent

KAZUYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Ann

Liked: Property conditions & facilities
Loved the room, location, breakfast & especially how quiet my room was!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything the only difference is that it’s been 12 days and I haven’t gotten my $200 deposit back to my account.
Stayed 3 nights in Feb 2024

10/10 Excellent

Darwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, price was decent and access to the metro was close.
Stayed 2 nights in Feb 2024

6/10 Okay

Gerald

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Frederick

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Dajon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024