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Reviews of Windbreak Hotel

2.5 out of 5
Windbreak Hotel
2201 E Parks Highway, Wasilla, AK

Reviews

6.2
Rating 10 - Excellent. 17 out of 104 reviews" "
Rating 8 - Good. 27 out of 104 reviews" "
Rating 6 - Okay. 25 out of 104 reviews" "
Rating 4 - Poor. 18 out of 104 reviews" "
Rating 2 - Terrible. 17 out of 104 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

4.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Great staff
Stayed 1 night in Feb 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks! Always fun to stay there!
Stayed 1 night in Dec 2023

10/10 Excellent

Byron

Liked: Property conditions & facilities
Kl
Stayed 1 night in Nov 2023

4/10 Poor

Franc

Stayed 1 night in Oct 2023

2/10 Terrible

Kelsey

Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was delicious and the steak was definitely juicy! The bartender and servers that helped us were very nice and respectful. They shared with us about Alaska. We were so touched we had to buy a sweater from there as a memory of the great time we had there. I’d def return here in the future! 💚💛❤️

4/10 Poor

DELBERT

Liked: Cleanliness, staff & service
We were unable to use this facility due to the only way to the room was up steep stairway. My wife is unable to navigate stairs and there was no elevator.

4/10 Poor

Dustin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many druggies going in and out at all times of the night. Scary girl was standing in hallway staring out window all night/morning
Stayed 1 night in Sep 2023

4/10 Poor

George

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Walker

Disliked: Cleanliness, property conditions & facilities
Room was wrong homeless lady searching for goods after hours rooms need maintenance desperately
Stayed 1 night in Jul 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Choices in dining.
Stayed 1 night in Jun 2023

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Charles

Travelled with family, Business traveller
Disliked: Staff & service, amenities
It was ok, very noisy music till late, tv didn’t work, not even a phone in the room.
Stayed 1 night in Jan 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old School
Great stay, older rooms but clean
Stayed 2 nights in Aug 2022

4/10 Poor

Jacob, Wasilla

Disliked: Amenities, property conditions & facilities
Overall its a room with a bathroom. Tv would not stay working. Kept saying no internet connection for it to pick up signal from. The wifi they offer is almost non existent. You can connect to google or email after midnight when the bar has closed and is not using all the bandwidth. Metal bits sticking out from the mattress and box frame from around sides and bottom.
Stayed 3 nights in Aug 2022

2/10 Terrible

Kristi

Travelled with family
Stayed 1 night in May 2022

6/10 Okay

Shanna

Travelled with family
Liked: Staff & service
Disliked: Amenities
Wonderful and friendly staff. Couldn't get the tv to work. No microwave, no refrigerator
Stayed 5 nights in May 2022

2/10 Terrible

Jennifer

Stayed 1 night in May 2022

6/10 Okay

Denton

Stayed 1 night in Dec 2021

2/10 Terrible

Althea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible disappointment, The Windbreak Cafe, has been around awhile. As an Alaskan I have been a loyal customer. However I recently rented a room and was shocked by the condition of rooms and hotel. $130 a night for a slum, No amenities spotty internet and loose plumbing fixtures. Not to mention the fire hazard in the bathroom. Dirty , no ice or anything else after 9:30. And during the evening load music from the bar below. Very dirty and run down, total lack of maintenance and a snooty manager who totally blew me off, saying it was the cheapest room in town. Although that is untrue. Service is unacceptable, I would not stay there again, and now I will change restaurants. Because of the manager. Who obviously doesn't care about the future of this business.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The place seemed old, but nothing too bad about the property. I could slightly hear music from the bar in my room. There could've been a mini fridge added to help keep my drinks cold, but they didnt have one. Besides that, it was a good hotel for cheap.
Stayed 10 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service
Its a ok place for one night Service and personell was nice
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windbreak Hotel, Cafe, and Lounge is in good condition and well maintained. The staff is kind, helpful, and efficient. The food and service at the Trout House Cafe is 2nd to none in the Wasilla area, the lounge is nostalgic and family friendly. What a great place to stay at in your Alaska adventures! Nick, Colorado
Stayed 3 nights in Jul 2021

4/10 Poor

Lonny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures are deceiving.
This place is a dump! The first clue is when checking in you do it at the bar where people are eating or drinking and just jump in on the conversation your having with the bar maid/hotel clerk. Very unprofessional. As for the room it’s over a very noise bar! You have to go through a locked smoky stairwell then a locked hallway to get to your room that was not clean; dirty carpet, bedsheets looked like someone had already slept on, No screen on the open window, paint flaking on windowsill, bathroom not cleaned, in room heater is sitting on a drip pan and vented through outside wall. You want a cheap room then book this place. Will never recommend this hotel to anyone!
Stayed 13 nights in Jun 2021

8/10 Good

Kenneth

Liked: Staff & service
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great no frills hotel, we loved it.
This a very clean hotel, reminded us of the early 70's. No frills if you want a placd to just sleep and shower this is it. The only thing we would have liked was a clock so when you wake up you could see what time it was. The staff was incredibly nice. We would definetly stay again.
Stayed 1 night in Jun 2021

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to see family.
The Windbreak is clean, has a comfortable bed, a television, & is economical. That is all I need on a quick trip to visit family.
Stayed 2 nights in May 2021

6/10 Okay

KEITH

Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When attepting to check in I was told they had no record of my reservation. I showed my Expedia reservation and they denied receiving it and had no rooms available
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
My room was filthy. The floor was dirty and the walls disgusting.
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Marta

Business traveller
Splendid
Its small but decent. Bed was not too shabby friendly staff awesome food.
Stayed 2 nights in Jan 2021

6/10 Okay

Kristina

Travelled with group
My expectations may have been 2 high given what they charged a night. No microwave, 1 channel, and no phone in room.
Stayed 1 night in Jan 2021

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room, small but comfortable. On site restaurant and bar!
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

6/10 Okay

Marcia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The Windbreak is an economical reasonably clean place for a short stay.
Stayed 2 nights in Jul 2020

8/10 Good

Killian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the retro bedding. Breakfast at the cafe was pretty tasty as well.
Stayed 1 night in Jul 2020

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food (you pay for it) just a room but in the peak season it is a good room for under $100
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Stayed 13 nights in Jun 2020

4/10 Poor

Hilde, Wasilla

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and rundown. It is above a weird bar that is super noisy in the evening. Steep stairs going to the upper level. Not ada friendly. The room was dirty. Fixtures missing lightbulbs. Outlets missing covers. The maid didn’t clean the room. I realize it’s a cheap hotel and you get what you pay for. But yuck. It’s a weird gross place even by Alaska standards. It seems like the hotel is an afterthought and very poorly managed. You can’t check in after 9pm.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Don

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windbreak
Motel is conveniently located just off the Parks Highway. Has a nice restaurant and bar right on the property and is quite secure, with a key to the main door plus room key. Because of the bar below is was a LITTLE noisy at night but I had no problem sleeping. Had a GREAT meal with generous portions and enjoyed the huge Margarita! All in all a good stopping place when driving from the Kenai to Fairbanks or beyond.
Stayed 1 night in Sep 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar and grill clean rooms not so comfortable beds great service
Stayed 2 nights in Aug 2019

6/10 Okay

Eugene

Liked: Cleanliness, property conditions & facilities, room comfort
Saved my life
Rooms were sold out in Anchorage so this place saved me from sleeping in the car. Check in was confusing, you should include instructions about checking in with the bartender. Room was clean, mattress old but I slept good. Did not clean the room but I was ok with that.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

2/10 Terrible

Dr.Roz, Fairbanks

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Expedia told me verbatim that this hotel had a hotel check in desk, THEY do not. You have to go into the bar, wait for her with bar patrons then helps hotel guest. These people probably know more about gin and rum than they know about hotel service. A/C in one of my rooms was nonexistent. 80 degrees out side it was 86 in my room . I went back to bar staff and told them, they said they’d fix it. We were gone for nearly 4 hours, and after a 6 hour road trip we were tired, but I still had no a/c. The bartender said they could not fix it but put a box fan in the 86 degree room. They had a sign on our doors not to open the windows, so I asked her where will I get the cold air from to cool the room, she just kept apologizing and offered me a refund to go elsewhere; at 9pm I’m supposed to be able to find another hotel for my brother and I? I told them they are responsible for making sure their equipment is in proper working condition before booking and taking our money. I opened the window any way and put the box fan into it. The hotel is non smoking but someone was smoking dope and they were not even moved by that so I asked them why aren’t you doing something but they did not know what to do so I told them to get some air freshener. The staffer brought it to me without even spraying the hall or looking for the culprit. Hotel business is not for immature juveniles who don’t have a clue what they are doing or supposed to provide for guest. Expedia needs to be more responsible!
Stayed 1 night in Jul 2019