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James Cook Hotel Grand Chancellor

Photo gallery for James Cook Hotel Grand Chancellor

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View from room
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of James Cook Hotel Grand Chancellor

VIP Access

James Cook Hotel Grand Chancellor

4.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Map
147 The Terrace, Wellington, 6011

Explore the area

  • Popular LocationWellington Cable Car (Lambton Quay Station)1 min walk
  • Popular LocationCuba Street Mall12 min walk
  • Popular LocationTe Papa14 min walk
  • AirportWellington (WLG-Wellington Intl.)18 min drive

Choose dates to view prices

About this area

Wellington

Located near the beach, James Cook Hotel Grand Chancellor is in Wellington CBD, a walkable area in Wellington with good shopping. St Paul's Cathedral and Old St Paul's are notable landmarks, and the area's natural beauty can be seen at Botanic Gardens and Mount Victoria Lookout. Travelling with kids? Make time for Wellington Zoo, or enjoy an event or a match at Sky Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.
Visit our Wellington travel guideOpens in a new window
Map

What's nearby

  • Wellington Cable Car (Lambton Quay Station) - 1 min walk
  • Lambton Quay - 7 min walk
  • Cuba Street Mall - 12 min walk
  • Carter Observatory - 13 min walk
  • Te Papa - 14 min walk

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 18 min drive

About this property

James Cook Hotel Grand Chancellor

Family-friendly Wellington hotel in Wellington CBD, near St Paul's Cathedral
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking. All 269 rooms offer free WiFi, 24-hour room service and pillow menu. Other amenities available to guests include free weekday newspapers, hairdryers and showers.
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary newspapers and a hairdryer. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:00 AM: NZD 33 for adults and NZD 16.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Hindi

Business services

  • Conference centre
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Restaurants on site

  • Whitbys Restaurant
  • Sojourn Cafe and Bar

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 4 May 2022 to 31 October 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Meeting facilities
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 50.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 33 for adults and NZD 16.50 for children (approximately)
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmarkยฎ assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmarkยฎ

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 439 out of 972 reviews
5 - Excellent 45%
Rating 4 - Good. 391 out of 972 reviews
4 - Good 40%
Rating 3 - Okay. 100 out of 972 reviews
3 - Okay 10%
Rating 2 - Poor. 28 out of 972 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 972 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy access and fast service.
Stayed 1 night in May 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
No cooking facilities. No sink. No seats for us to have our Breakfast at the cafe so missed out because it was to busy. Kids playing knock and run on our door from 10pm for hours.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Well appointed hotel with friendly and helpful staff. Excellent location for shopping, dining and sightseeing.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dual purpose visit. Booked the junior suite as i had a wedding hair and makeup trial so this gave us plenty of space. It was also my 50 5th and we booked a large group for the Whitby's buffet. The staff are so friendly and accommodating at James Cook and we always feel very welcome. They went above and beyond to show our friends a room in the hotel after they were let down by other accommodation. My friends stayed as well and loved it too. Highly recommend
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
need a makeover, but good value as is
Stayed 1 night in Apr 2022