Hotels near West Bend Vineyards

"The beds and pillows were clean and comfortable, but no blankets. The towels were clean. Soap and toilet paper were provided--nothing else. There was no shower curtain. No drain in the middle of the bathroom floor . Toilet poorly caulked and wiggly. The shower drain was filthy and the screen over it not attached. No bathtub. Visible mold on shower walls. Big refrigerator--meticulously cleaned on inside scuffed on outside. Area around sink poorly caulked, cupboard badly chipped. Touch up paint sloppily done.Holes in Drape over window."Non-Smoking" room smelled like tobacco. Someone in housekeeping works VERY hard to try to make this room clean and nice, but bathroom and kitchen area need a better handyman or replacement."

"All the staff treated us like their guests. They all were very kind , very polite , and showed genuine concern for our comfort. When in that area , we will stay there again."

"Breakfast there should be more options but everything else was great "

"This place has the potential to be a great hotel. It definitely needs a complete remodeling."

"Overall good stay. Bathroom shower stall does allow water to splash into the bathroom. Outlets do not have ability to plug in phone chargers without the adapter "

"Très bien et propre."

"Property could use a little work. Toilet paper holder coming out of wall. Lightening over vanity was not very bright "

"The place is nice but received an additional charge which the Hawthorn hotel could not explain…told me to reject the charge ..extra hassle I don’t need. "

"Before booking at this hotel I read the reviews and there were a lot of great reviews. When I arrived it was nothing like the reviews described. Upon entering the lobby there was an odor. I booked a non-smoking room online but during check-in was told there were no more non-smoking rooms so they put me in a smoking room. When we got off the elevator there was an odd smell in the hallway. When we got in the room the smell was horrible! There were 2 rolls of used toilet paper in the bathroom, stains on the tub/shower, and trash on the floor. We were uncomfortable even sleeping in those beds. Due to the smell we had to leave asap due to me literally getting sick to my stomach. I would never book here again. "