Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free breakfast, near Hanes Mall

Choose dates to view prices

The Residence Inn by Marriott Winston-Salem Hanes Mall welcomes guests with attentive staff and comfortable accommodations. The property's seasonal outdoor pool provides refreshment after a day of activities, while the lobby fireplace offers a cozy spot to unwind in the evening.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • 24/7 front desk
  • Pet-friendly
The current price is S$184
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed - double
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed - double
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed - double
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

You may also like

Ad
Daily buffet breakfast (USD 11.72 per person)

Hawthorne Inn and Conference Center

Winston-Salem
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 1,000 reviews
The price is S$105
includes taxes & fees
6 Nov - 7 Nov
Hawthorne Inn and Conference Center
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
3885 Oxford Station Way, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 2 min drive - 2.8 km
  • Novant Health Forsyth Medical Center - 3 min drive - 4.1 km
  • Wake Forest University Baptist Medical Center - 5 min drive - 7.1 km
  • Benton Convention Center - 8 min drive - 9.5 km
  • Wake Forest University - 13 min drive - 11.0 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Cook Out - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall
Free full breakfast, a free food/drink shopping service and mini golf are just a few of the amenities provided at Residence Inn by Marriott Winston-Salem Hanes Mall. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, express check-in and coffee/tea in reception
  • A 24-hour front desk, a front desk safe and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with hairdryers and soap
  • 32-inch TVs with premium channels
  • Wardrobes/cupboards, recycling and kitchenettes

Similar properties

Pillow-top beds, desk, laptop workspace, blackout curtains

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
The price is S$140
includes taxes & fees
16 Nov - 17 Nov
Comfort Suites Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Business services

  • 825 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn Winston salem Hanes Mall
Residence Marriott Hanes Mall
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

As of 5 Nov, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on 22 Nov, 2025 start from S$184.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Residence Inn by Marriott Winston-Salem Hanes Mall?

Self-parking is free at this property.

What time is check-in at Residence Inn by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Winston-Salem Hanes Mall?

Checkout is at noon.

Where is Residence Inn by Marriott Winston-Salem Hanes Mall located?

Situated in Winston-Salem, this hotel is within 3 miles (5 km) of Bowlero Winston-Salem, Hanes Mall and Wilkes Regional. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 244 out of 377 reviews
Rating 8 - Good. 62 out of 377 reviews
Rating 6 - Okay. 32 out of 377 reviews
Rating 4 - Poor. 17 out of 377 reviews
Rating 2 - Terrible. 22 out of 377 reviews

Reviews

8/10 Good

rochelle

my room couldve been cleaner
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend stay

Great room, very friendly staff, very clean.
Stayed 1 night in Aug 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful staff!! Definitely enjoyed my visit
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop

Very nice and clean hotel in a good location
Stayed 1 night in Jun 2023

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival the front desk lady was welcoming, nice, and very professional.
Stayed 1 night in Jan 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was outstanding, the customer service was the best!
Stayed 1 night in Mar 2024

2/10 Terrible

Larry

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but double billing has left a very nasty taste in my mouth
Stayed 1 night in Mar 2025

8/10 Good

Armah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful! Room clean and tidy
Stayed 2 nights in Jul 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 1 night in Feb 2024

10/10 Excellent

madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cute guy at the desk was very friendly and helpful
Stayed 1 night in Mar 2023

10/10 Excellent

Alisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived here the weekend I was moving my son to school, all orientation events were canceled due to a tropical storm. Our room was the perfect haven to make popcorn and have a sleep over. We will now stay here for all future visits.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is legit. Very clean, nice rooms. The free breakfast in the morning was probably the best I ever had. Only thing was on Expedia it says there is a hot tub but there is not one. The actual hotel website does not say there is a hot tub I should have checked with them first but other than that highly recommend!!
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Jan 2024

4/10 Poor

Jack

Liked: Cleanliness, staff & service
Our room was extremely loud and our last night there was horrible. People above us were jumping around from 9:30pm-1:30am. Despite 3 calls to front desk it continued and disrupted our stay and sleep. It is unlikely we would stay here again
Stayed 5 nights in Apr 2024

4/10 Poor

laszlo

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty Hotel not as advertised.

Checked in and the place is not as advertised. The listing shows Hot Tub and there is not one. The listing also shows a lobby bar and lounge but it has no functional or open bar lounge. The room was dirty and the fridge was not cleaned in a long time and had a science experiment of moldy food in the fridge. Notified front desk and they did nothing about it nor offered any kind of a discount. Very poor services.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to many restaurants & shops. Front desk staff was great.
Stayed 1 night in Oct 2025

6/10 Okay

Sarai

Liked: Property conditions & facilities
The employee that helped us with check-in did what he needed to do, but was not the dude to be working with people. No smiles, barely any manners or politeness. The woman who helped us check out was much more suited for the job. Eye contact, engagement and a smile goes a long way. The room was fine - the bathrooms and bedding were clean and tidy. The sitting area and kitchenette needed some extra attention. Kitchen floor was sticky, the sink had some build-up where sink meets counter, couple of the dishes were not cleaned entirely. Finally, there was some glass / metal shavings right outside our door which was leftover from a repair man. An associate came up and vacuumed the bits up and thankfully we caught it before our barefooted kids walked through it. The associate at checkout, mentioned earlier, gladly gave us a discount and apologized. We slept well, got cleaned up and had a safe place to stay, but felt we overpaid due to the lack of attention to cleanliness and safety.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
AC noisey
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop on the way to OIB

Really nice Hotel overall. Ladies in the breakfast kitchen were very friendly and kept everything stocked. Rooms were clean although a little mold in shower. Nice pool and area. We would stop there again
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Staff & service, room comfort

Great place to stay!

We love staying here. This time our room was not the cleanest, but we do appreciate the extra space in the suites that accommodates our family of 5. Staff is 10/10 and made up for any flaws in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장 2주동안 편안하게 잘 지냈습니다.

조리 시설이 갖춰져 있었습니다. 인덕션, 전자레인지, 간단한 조리 도구나 식기류들도 있었습니다. 방은 넓고 쾌적했고 일을 할 수 있는 책상도 잘 이용했습니다. 바로 앞에 주유소가 있고 큰길로 나가지 않고 왼쪽으로 나가면 Target 마트도 차로 1분이면 가고 위치도 좋았습니다.
Stayed 11 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will return again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything Is very well!
Stayed 5 nights in Nov 2024