Hotels in West End

"don’t listen to ANY of the negative reviews; it’s exactly what you need and want, especially before an early flight. "

"We had a great experience from the moment we checked in! Room was spacious and clean, the gym was great and a lot of dining options on site or within a few minute walk."

"First of all, as soon as we arrived we had 2 toddlers and luggage and nobody even opened the front door for us. The service was terrible. We weren't able to shower for 2 days since the shower in our room was broken. We called the front desk and someone eventually came the next day and the shower was still not working properly. For a room of 4 people, only 2 towels were provided and we had to keep asking for more. After sharing that our stay was very bad, they offered us 15k points towards a future hilton stay. On the upside, the coffee was good and the restaurant inside the hotel was very good and had good service. It's a good pick for someone who missed their flight but not someone visiting Rhode Island, in general."

"Check-in was easy, they staff was kind, the room was clean and functional, the location convenient, and the breakfast was very good."

"The staff were very nice. Only one microwave outside the dinning area. The walls and window cills are crumbling. And there used to be a jacuzzi. And so called breakfast comes with the room on week days but not on weekends when they charge more for the weekend. The weekend buffet is $18.00 per person. And nothing good on it"

"Great hotel! Great location! Lots of history! B’fast was delicious!"

"Convenient location, "

"The hotel is an old building (probably early 1900's?) that has been re-tooled to work with today's more modern needs. Having said that, I don't think it hit its intended goal. Expedia notes this as a 3.5 stars - I believe that represents the hotel amenity level. In reality, it is a 2 star hotel at best. The rooms are spare, lighting is dim, bathrooms are tiny, towels are threadbare and not enough of them. The bed was comfortable, but there was not really a bedside table that worked (it was a small table, about 12"x12", no shelf). There was an outlet nearby the bed for charging. One of the two chairs in the seating area looked like it needed repair, the staff was friendly, but not overly helpful, with no phones in the rooms and spotty wi-fi at best. The TV didn't connect well to any of the entertainment apps provided. Lastly, we stayed for 3 nights and end of day 2, I had to ask about housekeeping services, as our room hadn't been attended to. The front desk staff apologized that they "missed" servicing our room and the the cleaning staff had left for the day. He brought up some clean towels. Overall, I was so underwhelmed by the hotel that I considered moving to another one."

"Room was clean and comfortable"