Hotels near West Lake

"Room was very dirty. Ended up leaving a night early due to mold, started having allergy attack. Pool was freezing cold and had an awful smell. "

"I booked a king suite and after checking in and entering the room, it was NOT a suite but rather just a king room with no chairs or sofa. The night staff person was very cordial but said that there were no king suites available. What is the purpose of reserving a particular type of room only to find out that none is available? We were given a substandard room that looked like a construction zone! I was refunded a seemingly small amount for the inconvenience, but I believe I should have been refunded the entire amount of the room to which we were assigned. I've stayed at this property many times but will probably stay again: there is no guarantee that I'll be given the room I booked. Thank you."

"we wish there would have been either waffles or pancakes along with the breakfast and mild or light roast coffee available. the room was great and accommodating, lots of room."

"Cheryl/Sheryl at the front desk was friendly and helpful, otherwise this rating would be all 1 star. The property is in terrible condition. We were in town for an event and had no other options. It was so filthy and smelly that I had to purchase an expensive air purifier just to make the situation tolerable."

"Nice quiet area, nice pool and hot tub area."

"Room wasn’t cleaned in 3 days. Staff was very friendly, no soap, or shampoo in room. Very dusty in room"

"The stay was great!"

"Late breakfast for most event participants "

"Stay was okay! Excellent coffee 👌👌 Outlet beside bed didn’t work, ants in the room, shower leaked all over the floor. "