Hotels in West Swindon

"The hotel does not have personnel in the front desk. They said they sent a code by mail. Well, never happened. A hotel needs a front desk, for many reasons. NEVER AGAIN"

"Not a 4 star hotel at all. I’ve stayed in 3-star hotels that were much better than this. The hotel looks nothing like the photos online. it’s very run down and poorly maintained. The bath water drains extremely slowly, the taps are rusty, and there was mould in the bathroom, which is unacceptable. You can also hear people from above and next door. Another disappointing issue was the pool access. On Hotels.com it gives the impression that the pool is included, but nowhere during booking does it clearly mention there’s an extra charge to use it. Only after booking do they send an email informing you about the additional fee, which feels very misleading. Overall, definitely not worth the price or the 4-star rating."

"Overall a great stay, excellent breakfast. There were some plumbing issues in my room - it’s an older building."

"Spacious room with comfortable bed and sofa bed, lovely to have a bath tub with fast running hot water and the warm cookies on arrival was a great touch, would stay again."

"Very good overall experience"

"The Vines I believe has been recently taken over by new owners/management. They are still trying to find their feet, but are open and upfront about it from the moment you check in. The staff were friendly and helpful, the beer cold and crisp, the room clean and peaceful. I think once they get their rhythm the vines will only get better, though I did enjoy the feeling of it being like coming home to mum and dads which sometimes is a good thing and needed."

"The rooms and staff and all were very nice. The town is extremely small though and these gigantic buses came through and dropped off loads of people so it no fault to the hotel but the peaceful tranquility gets a bit lost when there are too many people for the four places in the town."

"Stain on carpet and sheets after room was “cleaned”, no fridge, other than that room was spacious and relaxing. No smart TV and no access to the back for a firestick so stuck with free view channels "

"Good check in very friendly receptionist. Room lovely, larger than expected, clean and full of charm, nice touch homemade cookies. Downside was view which looked onto a full skip of rubbish! Selected hotel for the rooftop bar, however this was closed, had we been advised of this would have probably selected something cheaper. Bar area is lovely, shame the cellar section in the pictures used to promote the hotel, seems to be only for events and functions.Dinner was amazing great food and service, breakfast however was very disappointing. For the price the continental was very limited no cheese or meat. Lots of choice on the hot options unfortunately when it came the bacon was burnt and the black pudding was overdone. Was asked if they could get us something else, but this was as they were clearing which was too late, no one came over during the time we were eating to check if everything was ok, they were too busy chatting! All in all mixed review lots of good but also plenty to improve on."