Red Roof Inn, Western Massachusetts hotels

"We were pleasantly surprised with these accommodations, having not realized that we were getting a suite with kitchen accoutrements! Everything about the suite was wonderful and the location suited well for overnight while attending a concert at nearby Tanglewood in Lenox, MA. I gave 4 stars to the staff and 5 stars for everything else. They seemed somewhat inexperienced, but they were doing their best, I am sure, and will eventually become seasoned registration staff. After all, everyone in any job has startup routines to master. "

"Cool hotel lobby staff "

"Property was well located to major roadways and dining options, the bed was absolutely amazing and the view was fantastic!"

"We were surprised to see that facility was an old motel. That was not indicated in the photos. The facility, location and staff were both excellent and we would definitely stay there again. The room was terrific. "

"Very nice "

"Very clean, fantastic staff, comfortable bed, robes to use gping to the pool/jacuzzi, plus the large bottles of water in the room. "

"Bed was comfortable, breakfast options very good. Intermittent WiFi connections. "

"It was a very nice experience. The hotel is very quiet, the front desk people are welcoming. Very clean.. love it there! I wish i can get a room for parent weekend. I will definitely be back. "

"Quick stay with the family. Everything seemed great. Some of the people around the property seemed a little shady, but we had no issues."