Westville Holiday Rentals

"Pooor staff, dirty facility "

"1"

"Breakfast was excellent. Loved the staff. Would stay there again."

"We have stayed here before and like the hotels overall proximity to the highway, and Cracker Barrel next door, but our room was in serious need of a little maintenance. Half the electrical and USB outlets had tape covering them, which presumes they are not functional. Was challenging to find plugs to charge all those things we seem to bring that need charging. Bob at the front desk was great and friendly during check-in. Finally, though the breakfast is free, we got down there 40 minutes before closing and the bacon, eggs and biscuit gravy was empty. When pointing this out to the attendant she just pointed to her cell phone clock, which I guess meant it was too late to restock anything. And then precisely at 9:00 while we were enjoying our juice, yogurt and bagel, she comes up to our table and shows us her cell phone clock with 9:00 on it indicating it was closing hour and time for us to leave. Like say, it's a free meal but can't say I've ever experienced anything like this before. "

"The staff were professional, courteous, and very friendly. The room was spacious and comfortable."

"The room was nice, we had no issues with our stay"

"A great hotel in a great location. I was completely satisfied and comfortable with this hotel. Expectations met, thank you."

"Initially I was given a room that was "available" because I was early and asked about an early check in. And was thrilled to find they were going to give me a suite at no extra charge. I entered my room and proceeded to the refrigerator and freezer to put things away. Upon opening the door I was met with a pungent odor and the unit was warm. Figuring it could have been off awhile I left my items in my cooler bag, and proceeded to get ready and leave for a wedding rehearsal and set up. Upon arriving late evening I noticed there was no difference in the refrigerator. Too tired to deal with it i went to bed and addressed the problem with the front desk clerk in the morning. She had no record of me even being there or anyone in that room! My reservation showed canceled in the system. However upon digging further She found the actual paper showing my check in. I was given a different room. I moved my items to the new room. The appliance worked however there was a hole in the bathroom door, empty soap packaging on the bathroom counter and the frame under the bed seemed a bit small for the mattress. I had to move to the center of the bed to reduce the odds of just rolling off. Then upon checking out I was told there was an additional balance due of over $100. No notation, or explanation for the charges. I furnished the receipt for the reservation. 2 nights, 1 adult, paid in full in advance of my arrival. The desk clerk said she will address with her manager. But allowed me to depart"

"Room and facilities were great. Breakfast needed bacon"