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InterContinental Hayman Great Barrier Reef by IHG

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for InterContinental Hayman Great Barrier Reef by IHG

Relax by the infinity pool overlooking turquoise waters and distant mountains, surrounded by sun loungers and umbrellas.
Creator video - submitted by Volha Fokina
Relax with a drink at our outdoor bar, surrounded by lush greenery and comfortable seating.
Enjoy ocean views from the balcony with a large sink and spacious mirror.
Relax by the ocean with a clear view of the lush hillside, surrounded by a pool and comfortable lounge seating.

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • 24/7 front desk
The current price is S$584
includes taxes & fees
11 Aug - 12 Aug

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite, 2 Bedrooms (Pool Ocean View)

View from room

Suite, 2 Bedrooms (Pool Ocean View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Lagoon Ocean View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Single Beds (Lagoon Ocean View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Lagoon View

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Single Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

View from room

Premium Room, 1 King Bed, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 54 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard View (Retreat)

1 bedroom, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Courtyard View (Retreat)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hayman)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Hayman)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 92 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool Access (Adults Only)

View from room

Suite, 1 Bedroom, Pool Access (Adults Only)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Dining table
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Lagoon)

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Suite (Lagoon)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 144 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms (Hayman)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 3 Bedrooms (Hayman)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 190 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Suite, 1 Bedroom, Lagoon View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Lagoon View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Beach Access)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Hayman)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms (Hayman)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 160 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

View from room

Suite, 1 Bedroom, Accessible

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 4 Bedrooms (Hayman Residence)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 4 Bedrooms (Hayman Residence)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • 650 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for House, 3 Bedrooms (Hayman Beach)

1 bedroom, premium bedding, down duvets, pillow-top beds

House, 3 Bedrooms (Hayman Beach)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
  • 400 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Villa, 1 King Bed, Beachfront (Pool, Adults Only)

1 bedroom, premium bedding, down duvets, pillow-top beds

Villa, 1 King Bed, Beachfront (Pool, Adults Only)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Connecting rooms available
  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Lagoon Ocean View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (Lagoon Ocean View)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Classic Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 38 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

View from room

Suite, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Hayman Island, Whitsundays, QLD, 4801

What's nearby

  • Whitsunday Lookout - 10 min walk - 0.9 km
  • Hayman Island Reef - 1 min drive - 0.0 km

Restaurants

  • Azure Breakfast
  • Beach Pavillon

About this property

InterContinental Hayman Great Barrier Reef by IHG

Luxury family-friendly hotel near Coral Sea
Located close to Hayman Island Reef and Whitsunday Lookout, InterContinental Hayman Great Barrier Reef by IHG provides a marina, 2 poolside bars and designer shops on-site. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and beach massages. Indulge in a body wrap, a massage and a body scrub at Hayman Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local cuisine. The 24-hour gym offers Pilates classes and yoga classes; other things to do include motor boating, sailing and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), 3 outdoor tennis courts and a round-trip airport shuttle (surcharge)
  • Supervised childcare (surcharge), a pickleball court and multilingual staff
  • A water dispenser, wedding services and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 182 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as iPads and pillow menus.
Extra amenities include:
  • Heating and ceiling fans
  • Pillowtop mattresses and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • LCD TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 5:30 PM on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amici Trattoria
  • Aqua
  • BamBam
  • Pacific

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Boat tours
  • Children's club
  • Children's pool
  • Designer stores
  • Ecotours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Motor boating
  • Paddleboard
  • Personal motorised watercraft
  • Pickleball
  • Pilates classes
  • Playground
  • Private wine tours
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Volleyball
  • Water sports equipment
  • Wine tasting room
  • Wine tours
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference centre (205,248 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • In a national park
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPad
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.9 per cent for credit card payments
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 150.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 95 per person (one-way)
  • Airport shuttle fee per child: AUD 50 (one-way), (from 5 to 11 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 6 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Great Barrier Reef
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Whitsundays

Frequently asked questions

Does InterContinental Hayman Great Barrier Reef by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Hayman Great Barrier Reef by IHG?

As of 25 Jul, 2025, prices found for a 1-night stay for 2 adults at InterContinental Hayman Great Barrier Reef by IHG on 11 Aug, 2025 start from S$583.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Hayman Great Barrier Reef by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Hayman Great Barrier Reef by IHG?

InterContinental Hayman Great Barrier Reef by IHG doesn't offer parking.

What time is check-in at InterContinental Hayman Great Barrier Reef by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at InterContinental Hayman Great Barrier Reef by IHG?

Checkout is at 10:00 AM.

Does InterContinental Hayman Great Barrier Reef by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-5:30 PM on request. A fee of AUD 95 per person applies.

Where is InterContinental Hayman Great Barrier Reef by IHG located?

Located in Whitsundays, this beachfront hotel is in a national park, just steps away from Coral Sea and Hayman Island Reef.

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InterContinental Hayman Great Barrier Reef by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 152 reviews
Rating 8 - Good. 41 out of 152 reviews
Rating 6 - Okay. 10 out of 152 reviews
Rating 4 - Poor. 9 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and surrounds. Stunning. Dining options were limited although breakfast was top
Stayed 6 nights in May 2025

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic accommodation. Staffs are all very friendly and supportive.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ajay Singh

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing property and staff were the best I have experienced in my life
Stayed 5 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall convenient family holiday. Relaxing and beautiful scenery.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in May 2025

10/10 Excellent

Jacenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is magical! The staff are amazing and helpful. The water is beautiful, the snorkeling of the reef is like no other.
Stayed 2 nights in Apr 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First rate

Great location and the facilities and the staff were first rate.
Stayed 3 nights in Mar 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful island, staff were amazing so polite, friendly and welcoming. Activities well organised and run. Great restaurant service and drinks brought to you at your pool side location. Rooms were beautiful, spacious and house keeping amazing. Would highly recommend Hayman Island as a must holiday, can’t wait to return. Thank you to all the staff for a great experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Yanling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Amenities, property conditions & facilities
No words can describe how much we loved our holiday at Intercontinental Hayman Island! The staff go above and beyond to make your stay that much extra, they’re all so friendly and welcoming and nothing is ever too much trouble. They have so much varieties of activity both in and out of the water and even when it’s raining they accommodate with a choice of indoor activities and movie screenings. The choice of restaurants is sufficient for the size of the resort however bookings in advance is a must! We did also find that it is a tad on the expensive side especially when you’re dining out for all your meals. (We stayed in the Pavilion and there is no option to make your own meals nor is there any food to speak off for purchase other than sandwiches, wraps etc from the gift shop) The only thing we found was there were no rubbish bins along the walk ways and at night very poorly lit. In comparison to all the positive though there really was no negative. We really were made feel special.
Stayed 5 nights in Jun 2025

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
The location is scenically beautiful however the customer service was very poor for the duration of my entire stay. There was no welcome or arrival, I was not provided a map or oriented to the resort In addition to this, there should be
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff were very friendly and lovely. The food was not very good considering what we paid.
Stayed 4 nights in Feb 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Beautiful beach and lovely staff members
Stayed 3 nights in Nov 2024

10/10 Excellent

Rajeev

Liked: Staff & service, amenities, property conditions & facilities
Hotel and room was amazing, but there were areas of the bathroom that needed a bit more attention to cleaning for example the shower edges. Staff were great especially Tama was the best.
Stayed 4 nights in Feb 2025

2/10 Terrible

Viviana Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen in our room had leftovers from previous guests, balcony area was filthy with bird poop and wallaby scat all over it. Not once did this area get cleaned whilst we were there. Rollaway bed for our son was nowhere insight even though we requested it. Our neighbours decided to play their loud techno music until late every night we were there. TV in bedroom did not work for 2 days and on another day they decided to do maintenance work on water and electricity, hence, there was no running water or electricity for 4 hours during lunch which meant limited food options etc. The floor into our shower was severely slippery, our 5 year old fell twice on his way into it and I slipped on numerous occasions. Outdoor furniture on our balcony was mouldy and smelly, the furniture around pool areas was also severely stained/unclean and mouldy. The decking around the big pool was in need of repairs with loose boards and paint stripping away. We could never get into any of the restaurants when we needed, even though the resort was not at full capacity. Food was not great and the price tag ridiculous. Really disappointed with this resort, we were truly expecting the best and unfortunately the property is in decline and we left feeling like we had been swindled. The weather was great.
Stayed 5 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay super friendly staff
Stayed 3 nights in Jun 2023

10/10 Excellent

jason James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 5 nights in Mar 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, very relaxing.
Stayed 5 nights in Jun 2022

8/10 Good

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel my wife and my daughter they really love it
Stayed 3 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hayman Island is back in a big way!
Stayed 4 nights in Jan 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort! Hands down, the most amazing place I have stayed with exceptional customer service! Worth every cent and definitely a perfect choice for our Babymoon! ♥️
Stayed 4 nights in Jul 2022

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suite and great service. Italian restaurant was amazing.
Stayed 3 nights in Jul 2022

10/10 Excellent

Huidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff there are super friendly and amenities are easy to access. Pool is great