Staff was friendly enough but when we called about our TV having no sound or channel listing (3 times), we were given the excuse that it was because Cox Cable is not very good. Shower only produced a drizzle from the shower head and most of the water shooting out of the faucet. Again another excuse with the problem not being fixed. The lamp between the beds had an outlet with no cover and was dangerously exposed. Another excuse but the front desk did not seem concerned. The complimentary breakfast was missing several items such as milk for the cereal. Of all of the employees we saw, only the cleaning ladies wore uniforms with name tags. Most employees were dressed in street clothes, not even professional attire. We had to ask to have our room cleaned, trash emptied and fresh towels. Never was there anyone at the front desk. They were either outside smoking or in the back. When we checked out, the front desk person said she couldn’t give us a discount for all of the problems because that privilege was taken away from her, but would call her general manager. I won’t hold my breath. Very disappointing experience. We normally have a great experience with Comfort Inn.